Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.57

4.6 Rating 1,223 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used Kiwi taxi in Montenegro, Kotor. We gave a very easy meeting point with not much people but the driver never arrived. Neither did he call us like he was supposed to even though I got a confirmation message from Kiwi. Calling the contact number didn't help at all. We almost missed our pre-arranged full-day hiking trip due to Kiwi. Luckily we made it in time because we decided to take a more expensive taxi.”

Helpful Report

“Did 2 bookings with Kiwi Taxi: one from Almeria Airport to San Jose and the other for the return trip. The return trip got cancelled so I can't comment on that one; the first trip was chaotic at best. The driver was 20 minutes late (no heads up beforehand, I had to call the company to find out where he was). He didn't speak any English so it was difficult to communicate with him. It took him nearly an hour for the 30km long journey (which took us with a local taxi company on the way back just over half an hour) and then he did not even have 2 Euros change so I had to tip him. I wish I had just taken one of the cabs that are waiting at the airport instead (there are plenty) and am glad that the return trip got cancelled as we ended up booking a cab through our hotel which provided much better service.”

Helpful Report

“Hello, my boy and I booked a kiwi taxi in Madrid on Saturday 29 April, 2017 that was supposed to take us from Madrid Airport to Estadio Santiago Bernabeu. I had prepaid €10, lucky me I hadn’t prepaid the total fare! The driver was not only so late we had to go around looking for him until he after a while at last turned up. Then we had to walk to his car another 10-15mins to a parking garage. Do you think everything worked smoothly after that? No way, the driver couldn’t get out of the garage! He tried 4 different exits who all denied to let him out because he hadn’t paid enough money for the parking. He got stucked at each exit gate, then forced to reverse from the gate not to block for other cars. He tried this at 4 different exit gates probably because he didn’t understand he had to pay, even if I told him, pay for god’s sake so we can get out of here, we were in a hurry, it’s therefore you book a taxi. After having tried to get out from these gates he finally paid! Then after he managed to get out just because I told him he had to pay for his parking he drove in a speed of 140km/hour in town just to miss our correct Stadium Entrance, he didn’t know how to find the entrance of the Stadium! THAT WAS THE MOST UNPROFESSIONAL TAXI SERVICE I HAVE EVER SEEN IN MY LIFE and I have travelled the Globe. Please do not book any kiwi taxi in Madrid! (0)”

Helpful Report

“Had a bad experience after a long trip. Booked a 13pax with 13 luggage but the taxi that came didn't have the space and the driver made me book and pay for another taxi, which was an unforeseen expense. I booked 3 trips with Kiwi Taxi. Very disappointed.”

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“The driver did not appear at the pick up point. We ordered another transport.”

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“Very bad service and the car was not confortable and broken”

Helpful Report

Kiwitaxi is rated 4.6 based on 1,223 reviews