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Kiwitaxi Reviews

4.6 Rating 1,170 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

4.6

Based on 1,170 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was last minute reservation of transfer from Sabiha Gokcen Airport to IST Airport. I appreciate the professionalism of the team . it was very handy, to receive the imideate feedback for my request with clear instructions. Transfer services were on a professional level. I can recommend this company. Booking ID 1854787 Bravo for Kiwitaxi”

“I’m so happy for their service delivery and they are always looking forward and being able to help you with anything that needs to be done.”

“Booked to take us from Kamala Beach to Ao Nang (Thailand). Was very nervous after reading the mixed reviews. However, had no need to worry, driver arrived early, journey was 100% perfect. I would be happy to recommend Kiwitaxi and use their services in future.”

“Everybody is very frendly and they are allways in time.”

“I ordered the transfer in Athens and my husband and I have never been there. The driver met us on time at airport, helped with our bags and gave us some water. He was well-mannered and very helpful guy. Also the car was clean, so our trip was very comfortable. So my husband and I would like to warmly thank Kiwitaxi Team for their amazing work!”

“Have a wonderful Dubai trip with these guys. Driver was very goodlooking man! Kiwitaxi customer service phone no. "8.0.5. .4.1.0. .5.0.4.0." Kiwitaxi customer service phone no. "8.0.5. .4.1.0. .5.0.4.0." Kiwitaxi customer service phone no. "8.0.5. .4.1.0. .5.0.4.0." Moreover he's helpful and polite. Met us on time , helped with our bags, gave us cold water and some candies. My little ones were happy.”

“Excellent services airport porto airport with a very friendly helpful driver. On time. kiwitaxi informed us in advance all we needed to know. No stress. Cleant car. I recommand warmly. Prices are correct.”

Hello Roux! Thank you so much for taking the time to share a positive review! You help us understand how our partners operate and what areas we still need to improve. We're glad that you were satisfied with your transfer and the work of our service. It’s great that you didn’t experience any worries during the trip, this is one of our most important goals - to make your trip enjoyable and stress-free. We'll be more than happy to assist you again in the future, have a nice day!

“We had the most amazing day with Agunk from Kiwi Taxi. He was very punctual and picked us up early. He was very patient and made sure we never felt rushed at any of the stops. He was extremely knowledgeable. His car was clean and cold water was available. He offered great suggestions for lunch. We will definitely book with him again.”

Dear Stewart, Thank you so much for taking the time to share your positive experience with Agunk from Kiwi Taxi. We are delighted to hear that you had an amazing day and that Agunk provided exceptional service throughout your journey.

“Montenegro. I have made a order for next day morning, paid and got confirmation. And then, after seven hours, late at night they cancelled the order because “don’t have a car”. The have ruined our plans and said that will return money after a week. Worst service ever.”

Hello! Thank you for getting back to us and sharing this information. We would like to extend our most sincere apologies for the inconvenience and disappointment you experienced when we were unable to provide you with the transfer service you had booked. The unavailability of cars on the date you required is entirely our responsibility, and we deeply regret the inconvenience this caused you. Your trust in our service is of utmost importance to us, and we understand the frustration and inconvenience this situation must have caused. We immediately initiated the process for a full refund of the amount you paid for the transfer service. We understand that you had to use an alternative transfer service, which incurred additional costs. To make amends for this, we are also compensating you for the pricing discrepancy between our service and the alternative service you used. Please know that this incident is not representative of our usual standards, and we are taking steps internally to ensure that such situations do not recur in the future. Your feedback is invaluable to us, and we are committed to learning from this experience and improving our services. We hope to have the privilege of providing you with exceptional service in the future.

“We were traveling with 6 people and 10 pcs of luggage, 4 of them large ski bags. KiwiTaxi got us from Malpensa airport to Milan uneventfully and at a reasonable cost. Thank you KiwiTaxi, I will use your services everywhere I go!”

“Never again with Kiwitaxi. They didn´t show to pick up us at the S.Petersburg Station and they do´nt wanto to refund our money. It´s a scam.”

“The company was not able to issue any bill or invoice for prepaid service in Paris last week. Even they were not able to inform taxi drivers that I would need bills from them. Their customer service is horrible and they are not able to solve such a simple and mandatory thing such as a bill from a taxi driver in the Europian Union. One more bad experience with Russians. Never ever.”

“we book transfer from dalaman to marmarıs and payed full credit cart. the transfer bus wasnt there.we call company 45 mınute later they send very very old mercedes l think .l thınk older than me.there was one aircondition at frond side and we burn we never back again”

“Отличный сервис, водитель Dragos Dobre очень вежливый.”

Здравствуйте! Большое спасибо за отзыв! Мы очень рады, что вы остались довольны поездкой и нашим водителем. Для нас очень важно предоставлять качественный сервис для всех наших пассажиров. Будем рады видеть вас в числе наших постоянных клиентов! Хорошего дня!

“https://kiwitaxi.com great experience to travel in a rich looks”

Hello, Sundar! Thank you for your kind words! We are always happy to provide you with the best service around the world. Have a good one!

“Bij aankomst stond de taxi klaar bij het zeer duidelijk per foto/app aangegeven punt. Snel en zonder zoeken direct naar ons appartement gebracht. Super service. Alles per app gecommuniceerd.”

Hallo! Bedankt voor deze prachtige recensie! Wij zijn erg blij om te horen dat u tevreden bent met de overdracht en hopen u graag nog eens terug te zien bij onze klanten! Wij verbeteren onze service voortdurend, zodat u altijd op ons kunt vertrouwen om een reis waar ook ter wereld te organiseren. Wij helpen u graag verder! Beste wensen, Kiwitaxi team

“The price is high, but the level of service is also high and comfortable. We had lots of luggage, we wrote about it in comment, and there came driver with big car, so all our luggage was safe. He was waiting for us in the airport with my name on the paper.”

Hello! Thank you for your positive review of our transfer service. We appreciate your feedback and hope to be helpful in your future trips. Have a lovely day!

“Заказал такси Бангкок Паттайя остался очень доволен сервис отличный.”

Добрый день! Благодарим Вас за выбор нашего сервиса и за то, что поделились своими впечатлениями. Очень рады узнать, что Вы довольны сервисом. Сделаем всё возможное, чтобы и в дальнейшем оправдывать Ваше доверие. Желаем хорошего дня!

“I was traveling from Gatwick to Antalia. My flight was delayed for 2 hours. I have called the office an they changed Arrival date for 2 hours without additional charges. Good service”

Hello! We really appreciate you taking the time to leave us a review. We can’t wait to be helpful for you again in the future. Have a nice day!

“Nice experience from ARABELLAPARK to Munich airport, driver on time nice mercedes V car. The driver speaks English helps you for luggage handling, I Strongly recommend their services.”

Hello! Thank you for taking the time to share your positive experience. We appreciate your feedback, and we look forward to serving you again in the future. Have a lovely day!

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Kiwitaxi is rated 4.6 based on 1,170 reviews