Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.65

4.7 Rating 1,112 Reviews

100 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.7

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Title: An Unforgettable Driver – More Than a Taxi Service, True Human Kindness! I am an 80-year-old traveler from South Korea, currently enjoying a solo backpacking journey around the world. Today, I experienced something truly unforgettable with Kiwitaxi. 1. A driver who never abandoned his passenger We arrived at the exact address of my accommodation, but unfortunately, I encountered serious problems with the property, which I believe had misrepresented its accommodation. As I struggled to find the correct place, we had to move from one location to another several times. Even though the driver did not fully understand what was happening, he never complained, never showed frustration, and never abandoned me. Instead, he patiently stayed by my side, carried my backpack, and continued helping me until the very end. At that moment, he was no longer just a taxi driver. He felt like a trusted friend in a foreign country. 2. The first time in my life I gave tips twice! I must confess something rather funny. I am well known among my friends and family for being extremely careful with money! Normally, I give tips only when I feel obligated to. But today was different. For the first time in my 80 years of life, I gave a tip out of genuine gratitude — and then gave another one because I was so deeply touched by the driver's kindness. Yes, twice! For someone as frugal as me, that is almost a miracle! 3. Thoughtful service during a long journey During the long drive, the driver thoughtfully played music suited to my taste so that I would not feel bored. It was a small gesture, but it revealed his genuine care for his passenger's comfort. 4. Kiwitaxi deserves international recognition I have traveled to many countries, but this experience stands out as one of the most heartwarming examples of customer service I have ever received. If Kiwitaxi expands its services into South Korea, I sincerely believe it could become very successful. Korean travelers would greatly appreciate this level of professionalism, patience, reliability, and kindness. My final message: A good taxi driver takes you to your destination. An exceptional taxi driver makes you feel safe, respected, and cared for — even when everything goes wrong. Today, Kiwitaxi gave me exactly that experience. Please convey my heartfelt gratitude to this wonderful driver. He deserves special recognition from your company. Five stars are simply not enough! With sincere appreciation, Kim Young Seok 80-year-old solo backpacker from South Korea”

Helpful Report

김영석 고객님께, 이렇게 따뜻하고 감동적인 경험을 공유해 주셔서 진심으로 감사드립니다. 고객님의 소중한 이야기를 읽으며 저희도 깊은 감동을 받았습니다. 특히 예상치 못한 어려움을 겪으시는 동안 저희 기사님께서 고객님 곁을 지키며 안전하고 편안하게 느끼실 수 있도록 도와드렸다는 말씀에 정말 기쁩니다. 배낭을 들어 드리고, 고객님께서 즐거운 시간을 보내실 수 있도록 음악까지 세심하게 신경 써 드린 기사님의 배려와 친절에 저희도 큰 자부심을 느낍니다. 고객님께서 전해 주신 소중한 칭찬은 저희 팀과 꼭 공유하여 기사님께서도 충분히 인정받으실 수 있도록 하겠습니다. 고객님의 이야기는 훌륭한 서비스란 단순히 목적지까지 모셔다드리는 것을 넘어, 여정 중 예상치 못한 상황에서도 고객님께서 존중받고 세심한 배려를 받고 있다고 느끼실 수 있도록 하는 것임을 다시 한번 일깨워 줍니다. 전 세계를 여행하시는 고객님의 여정에 Kiwitaxi가 함께할 수 있어 진심으로 기쁩니다. Kiwitaxi를 선택해 주시고 이렇게 정성 어린 후기를 남겨 주셔서 다시 한번 감사드립니다. 앞으로의 여행도 늘 안전하고 즐거우시기를 바라며, 새로운 곳에서 더 많은 아름다운 추억을 만드시길 기원합니다. 다음 여행에서도 다시 모실 수 있기를 진심으로 바랍니다.

“The vehicle and drive exceeded my expectations. The driver Panos was very polite and helpful.”

Helpful Report

Thank you so much for your wonderful feedback! We’re delighted to hear that the vehicle and ride exceeded your expectations and that Panos was polite and helpful throughout the journey. We truly appreciate your kind words and hope to welcome you again on your next trip!

“Great communication and on time. The driver was very helpful and I had a positive experience all the way!”

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Thank you for sharing your experience! We really appreciate your kind words and hope to welcome you again on your next trip!

“Transfer dall’aeroporto di Bratislava a Budapest impeccabile: autista puntuale, auto confortevole e viaggio tranquillo. Servizio affidabile e consigliato.”

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Grazie mille per la sua splendida recensione! Siamo felici di sapere che il trasferimento da Bratislava a Budapest è stato puntuale, confortevole e piacevole. Grazie per la fiducia e per averci consigliato! Saremo lieti di accoglierla nuovamente durante il suo prossimo viaggio.

“Very good job 👍”

Helpful Report

Hi Özcan, Thank you for your kind words! We're delighted to hear you had a great experience. We truly appreciate your support and look forward to serving you again on your next journey!

“Отличная работа! Трансфер между аэропортами Пекина был выполнен очень профессионально, водитель был вежливым и вёл машину безопасно, проявляя заботу о пассажирах. С уважением, Анна. 08.07.2026.”

Helpful Report

Спасибо большое, Анна, за ваш теплый отзыв! Мы очень рады, что трансфер между аэропортами Пекина прошел комфортно и оставил у вас приятные впечатления. Особенно приятно слышать, что вы отметили профессионализм водителя, его вежливость, безопасное вождение и внимательное отношение к пассажирам. Благодарим вас за доверие к Kiwitaxi! Будем рады снова сопровождать вас в будущих путешествиях. Желаем вам еще много приятных поездок!

“Yannis was excellent, constant communication before our arrival. The vehicle was spotless and an upgrade from what I had booked. The trip was seamless. Highly recommended”

Helpful Report

Thank you for your wonderful review! We’re thrilled to hear that Yannis provided such an excellent experience. It’s great to know that his proactive communication, the spotless vehicle, and the complimentary upgrade all contributed to a seamless journey. Your recommendation means a lot to us. Thank you for choosing Kiwitaxi! We look forward to welcoming you again on your next trip!

“Another perfect Taxi ride with Kiwitaxi 👌🏼”

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Thank you so much fir your kind feedback! We'll be happy to welcome you on your future trips!

“Excellent drivers, great experience with Kiwi ! ❤️”

Helpful Report

Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with Kiwitaxi and that our drivers made your journey enjoyable. Providing safe, comfortable, and reliable transfers is what we strive for every day. We truly appreciate your support and look forward to welcoming you again on your future travels!

“It was really amazing. Very kind Driver, helped us with the Bag's.😊 Was very on time and waiting patiently.😃 Clean, quick and friendly!🥰 Super recommend ❤️”

Helpful Report

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your experience with Kiwitaxi! Thank you for choosing us and for your recommendation. We hope to welcome you again on your future travels!

“Very responsible people, they took all my worries away. Fair prices, very good organized, nice cars, quick response at any time of the day, good English. Thanks!”

Helpful Report

Thank you so much for your wonderful review! We’re delighted to hear that everything went smoothly and that our team could make your trip stress-free. Your kind words about our organization, communication, and drivers truly mean a lot to us. We’ll be very happy to welcome you again on your future travels!

“Wszystko było ok. Kierowca był punktualnie i jechał do celu powoli i bezpiecznie. Jesteśmy bardzo zadowoleni z transferu.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted to hear that everything went smoothly, and that you felt safe and comfortable during the transfer. We truly appreciate your trust and are very happy to know you were satisfied with the experience!

“Sehr zuverlässig. Mein Sohn ist krank geworden und ich konnte nicht wie geplant meine Mutter vom Flughafen abholen. Sogar meine Bitte, dass der Fahrer eine bestimmte Sprache spricht wurde berücksichtigt.”

Helpful Report

Thank you so much for your kind review! We’re very sorry to hear that your son became unwell, and we hope he is feeling better now. We’re glad we could help during a stressful moment and that the requested language preference was taken into account. Thank you for your trust in Kiwitaxi, and we’d be happy to assist you again in the future.

“Our ride from cordoba to Granada with Alexandro was very comfortable . The Mercedes Van was perfect and very clean . Alexandro was a safe driver driving at a a good comfortable speed”

Helpful Report

Thank you so much for your kind review! We’re delighted to hear that your ride from Córdoba to Granada was comfortable and enjoyable. We truly appreciate your feedback and hope to welcome you again on your future travels!

“Kiwi Taxi has been a pleasure to work with. They accommodated our changing the pick up time in both picking us up and dropping us back off at the port the next day, They waited as we disembarked our cruise ship, in Laem Chabang, Thailand, where our overnight bags were put in the van for us and we were given water bottles. The van was luxurious and roomy, so the 2 1/2 hour drive to Bangkok was very comfortable. I will definitely use them again when I’m traveling.”

Helpful Report

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Kiwitaxi was smooth and comfortable from start to finish. We truly appreciate your trust and look forward to assisting you again on your future travels!

“Хотим оставить отзыв про трансфер от аэропорта в Шарм-эль-Шейхе до границы с Таба. Во-первых, хочется отметить удобство использования сайта - всё просто, понятно, легально, удобно! Широкий выбор машин для необходимого количества пассажиров и мест багажа. Как только оформили заказ, тут же с нами связались по WhatsApp, уточнили детали рейса, время прилёта, подтвердили заказ такси. По прилёту также получили фото от водителя, он ждал нас с табличкой снаружи зала прилёта в аэропорту. Как только мы сели в машину - сразу успокоились, всё было на высшем уровне - комфортная машина, опрятный, вежливый водитель, дорога была лёгкая и приятная. Большое спасибо!!”

Helpful Report

Спасибо большое за такой тёплый и подробный отзыв! Нам очень приятно, что вы остались довольны сервисом и поездкой. Мы стараемся сделать трансфер максимально удобным и спокойным с момента бронирования до прибытия в пункт назначения. Будем рады снова помочь вам в будущих путешествиях!

“Miły i punktualny kierowca, doskonała komunikacja i serwis przy odbiorze. Samochód czysty i wygodny. Polecam i dziękuję p. Pawłowi za wszelką pomoc!”

Helpful Report

Thank you so much for your kind review! We’re glad to hear that you were satisfied with the communication and our service. We truly appreciate your recommendation and hope to welcome you again on your next trip!

“ON TIME AS USUAL AND REALLY A RELAXING DRIVE IN A NICE CAR TO PUKHET'S AIRPORT.”

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Thank you so much for your wonderful review! We'd be happy to welcome you on your next trips!

“Good comms”

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Thank you so much for your feedback! We’ll be happy to take care of your transfers again in the future!

“Thanks, Mustafa! He is very nice driver!”

Helpful Report

Dear Customer, Thank you so much for your wonderful review! We're glad to hear that you enjoyed our service and driver. We'd be happy to welcome you on your next trips!

Kiwitaxi is rated 4.7 based on 1,112 reviews