Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.72

4.7 Rating 1,167 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 26th August 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's absolutely beautiful and such a lovely colour pink, very easy to assemble too. However I only give this 4 stars as one of the oven knobs doesn't quite match up to the pattern on the wood and makes it look a little odd, and I can't look past this with my ocd but my daughter doesn't care and absolutely loves it!”

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“My toddler is very pleased with her new balance tric/ bike. Service was prompt and good selection of reasonable priced goodies for babies and toddlers. Only think I wish they used more environmentally friendly packagingn.”

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“Item was exactly as ordered and came very quickly.”

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“Very pleased with the item we ordered arrived very quickly too, would use them again”

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“Overall am happy with this kid wooden play kitchen. I would have given 5 star if there was no missing components however it was no problem as the friendly costumer service quickly sent us the missing part. So I would like to recommend small smart for quality as well as their costumer service!”

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“Item arrived on time, very pleased with it. Thank you”

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“Really liked the cream.”

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“I still havent received my parcel :( my daughters birthday is wednesday.”

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“Friendly service”

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“happy with the product and delivery. very efficient”

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“Ordered a toy kitchen for my daughter. The instructions were a bit annoying but we got there in the end. And it looks marvellous! I’m so glad I decided to shop here! Can’t wait to see her face on Christmas morning”

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“unfortunately the item I had ordered arrived damaged but the customer service I received for the return of my item was excellent. The calls were straightforward and emails were prompt, I was able to package the item up and return it easily with peace.”

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“Good product, he loved it.”

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“Prompt delivery and all items are great - would definitely buy from here again!”

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“Good item However, a little small than expected”

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“Good quality product. Quick delivery. Easy to put together and looks great. Only issue was a bit missing but when contacted they gave a quick response and was no trouble for them to forward separately. Luckily was not essential part for construction”

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“On recent communication with Small Smart , I would like to update my negative review of them by confirming that the problem has been solved and I am receiving my refund . Royal Mail has only just returned the item to the company after a month of sending it back to them”

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“After encountering a few problems , I’m glad to say they were resolved”

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“The OXO high chair is an excellent product. It would have been helpful to have been informed of the day of delivery rather than the van just turning up with that box. I could easily have been out.”

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“Good and quick delivery”

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Small Smart is rated 4.7 based on 1,167 reviews