Small Smart Reviews

Name: Small Smart
Rating: 4.71

4.7 Rating 1,035 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,035 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

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Small Smart 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly service”

Helpful Report

“happy with the product and delivery. very efficient”

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“Ordered a toy kitchen for my daughter. The instructions were a bit annoying but we got there in the end. And it looks marvellous! I’m so glad I decided to shop here! Can’t wait to see her face on Christmas morning”

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“unfortunately the item I had ordered arrived damaged but the customer service I received for the return of my item was excellent. The calls were straightforward and emails were prompt, I was able to package the item up and return it easily with peace.”

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“Good product, he loved it.”

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“Prompt delivery and all items are great - would definitely buy from here again!”

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“Good item However, a little small than expected”

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“Good quality product. Quick delivery. Easy to put together and looks great. Only issue was a bit missing but when contacted they gave a quick response and was no trouble for them to forward separately. Luckily was not essential part for construction”

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“On recent communication with Small Smart , I would like to update my negative review of them by confirming that the problem has been solved and I am receiving my refund . Royal Mail has only just returned the item to the company after a month of sending it back to them”

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“After encountering a few problems , I’m glad to say they were resolved”

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“The OXO high chair is an excellent product. It would have been helpful to have been informed of the day of delivery rather than the van just turning up with that box. I could easily have been out.”

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“Good and quick delivery”

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“Item arrived promptly on time and well packed. Good price and good service. Thanks. O.A (London)”

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“I purchased this towel for my new grandchild, when he/she arrives in a couple of months. The process for the purchase was very easy but neither myself nor my daughter will,not be able to give a review of the towel until the baby arrives.... watch this space”

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“Item just arrived today. Not checked it all yet but it looks prefect. Great quick service would definitely shop again”

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“We bought a lovely kitchen for a one year old son. The kitchen was reduced from 199£ to 99£, I would say it’s worth the 99£ but not more. It’s well made but there a Chips in the painting and some scratches. But it’s so lovely and my son loves it!”

Small Smart 4 star review on 27th September 2018

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“I am happy with the product I received from you I was a little bit annoyed that it had a slight bit of damage on a few of the panels due to transit I am guessing”

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“This really is a luxurious mat. I wanted something thicker than those bog standard play mats and this definitely offers that. My one month old loves lying on it. Also it's such great value for money as these play mat/gyms can be so expensive. Only down side is that the musical toy doesn't really play. No on/off button and it attempts a line of music if you manhandle it!”

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“Although I did not receive my item this was through no fault of Small Smart. It was due to my local courier and a lot of my neighbours have had similar problems. Good service from Small Smart as they were very apologetic on behalf of the courier and gave me a full refund straight away. I would use again”

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“My original order was lost by couriers, but small smart quickly sent me a replacement and were very helpful”

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Small Smart is rated 4.7 based on 1,035 reviews