Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,037 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,037 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

Write Your review

Tell us how Small Smart made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Small Smart 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service. More info needed regarding return policy, although the return EAS processed rather quickly.”

Helpful Report

“Love the high chair fantastic , next day delivery brilliant thank you”

Helpful Report

“No other words could I say it’s excellent granddaughter was simply frilled with it superbly made I am sure Olivia will have many fun times with it 👏👏”

Helpful Report

“Kitchen purchased for our grandson and he loves it. Everything regarding ordering and delivery of this product was excellent. Instructions for assembly was very good too”

Helpful Report

“Super fast and efficient delivery, would definitely purchase from here again! Good quality products.”

Helpful Report

“A present for baby shower. Looks nice we'll packaged hopefully niece will like it”

Helpful Report

“Brilliant service and love the product”

Helpful Report

“All my dealings have been very successful.”

Helpful Report

“Kitchen was lovely and was delivered fast with DPD my daughter loves it!”

Helpful Report

“Not set up yet, waiting to finishing decorating my childrens room. Delivery was speedy”

Helpful Report

“Fantastic service and a great toddler kitchen”

Helpful Report

“Our parcel was delivered but sadly stolen. Yodel left it on our doorstep, and it was then stolen by a bystander. We have captured the theft from our digital doorbell. I'm not sure what the appropriate review is for a situation like this, as it's by no means Small Smart's fault for the theft. However, I was disappointed with how the situation was handled. I was simply told to contact the police, which is not helpful in the slightest. The help I was hoping to receive was either some kind of willingness to address the situation with Yodel as they didn't even try to deliver to our neighbour or a safe place, it was just left on our doorstep. I was also disappointed in any lack of sympathy in my situation, as this was my son's Christmas gift and we're now £55 short with no Christmas gift.”

Helpful Report

“Product was delivered very quickly, and matched description”

Helpful Report

“Love the product . It is a Christmas present, but I am sure they will love it!”

Helpful Report

“I emailed with a query and got my answer straight away. Wish all companies were like that.”

Helpful Report

“Lovely product, the kitchen is beautiful, quick and simple order and dispatch, my little one is going to love it. Few complaints about the courier not attempting delivery to my home address and taking it directly to a collection point for me to collect and try to carry home”