Small Smart Reviews

Name: Small Smart
Rating: 4.71

4.7 Rating 1,034 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,034 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

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Small Smart 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love our play kitchen from here, arrived earlier than predicted! Really easy to order and pay. Thank you”

Small Smart 5 star review on 10th July 2023

Helpful Report

“Bias as the instructions were missing from the box. That aside, after painstakingly working out which screws were for what, driving 4 adults to the brink of hand to hand combat, the result was pretty good. Surprised at how well things actually tightened, the screws aligning with chewy locators so the whole thing is nice and sturdy”

Helpful Report

“The little kitchen looks lovely when built but it does take rather a long time. I find it annoying we are asked to pay so much and still have to construct the thing!! However, my granddaughter loves it. The accessories etc are great.”

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“would recommend, very happy with purchase.”

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“Excellent high quality products with very clear assembly instructions. Great service.”

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“Excellent my granddaughter loves it she plays with it all the time. It is so well made. Thank you”

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“An absolutely fantastic mat for young children - makes travelling with toys very easy.”

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“Great stuff and fast delivery a day before it was due”

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“Very pleased with our Hummy, it came very fast, its for our grandson when he comes to stay over, saves his Mum having to remember to bring theirs.”

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“Delighted with my purchase of the musical playmat. It arrived promptly and is very good quality. One of the hanging toys was missing from the parcel. However I contacted Small Smart and a replacement was immediately sent out. Excellent customer service.”

Helpful Report

“Purchase and delivery was easy and fast. The assembly was well instructed and straight forward to follow. Overall a good product for my daughter to role play with. If I could change anything it would be to make it slightly bigger in size. I can see my daughter growing out of this very quick.”

Helpful Report

“Ordered item and paid for next day delivery, as I needed the item for a birthday gift, only to get the item delivered 5 days later and the tracking for the items is very poor from the website and from DPD”

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“Fast delivery would recommend”

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“Great products! Our toddler super happy! We have a new chef now! Great delivery!! Will recommend!!”

Small Smart 5 star review on 11th May 2023

Helpful Report

“I have received the on time but couple of panels were damaged. I have contacted to supplier and they have promised to send out the replacement panels. However, since then I have not heard anything. I'm so disappointed for the service. The item was not cheap and expected some discount due to the hassle and wasted my time.”

Helpful Report

“Great service and speedy delivery, will probably use again nice quality products”

Helpful Report

“A wonderful and most welcomly received gift! It did take quite a while to put together and not all the pieces were numbered. But it is exactly what she wantedso thanks for the very fast delivery!”