Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.72

4.7 Rating 1,167 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 26th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and celjvery was excellent from beginning to end. Would certainly use this company again”

Helpful Report

“Unfortunately when I received the mini kitchen I had ordered it turned out to be an ice cream stand. I telephoned Small Smart and spoke to a very kind, helpful and understanding gentleman who said he would pt the kitchen in the post that day and apologised profusely for the mistake.”

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“Good quality and easy to assemble, this play shop is perfect for interactive play.”

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“Really well made little shop. Good quality materials. Excellent service arrived within a couple of days”

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“Pleased with product apart some excess on inside of van ,which is a shame”

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“Such a lovely kitchen! So sturdy and perfect size. Instructions were super easy and it came as and when it should! Perfect”

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“Arrived within a couple of days of ordering, I’ve not opened them yet as it’s for my daughters birthday which is in a couple of weeks”

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“Package came squashed and damaged :(”

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“Fabulous service”

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“Product is lovely but the wrong colour was sent. I needed it for a birthday gift so couldn’t return it and get a replacement in time.”

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“Excellent quality train set. Couldn’t ask for a better product. My son absolutely loves it. I thoroughly recommend this company.”

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“Got a bargain with a car seat ive been looking at buying for weeks! Managed to get it from here for nearly half the price as it was everywhere else, also arrived within 48 hours! Thankyou :)”

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“Really great service. Arrived earlier than hoped for and better than expected. What more can I say!”

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“Very pleased with my purchase, and the customer service I received - a small problem with my order was resolved quickly and pleasantly.”

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“Reasonable prices; timely delivery. One ask: offer a gift wrap service”

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“Kitchen was exactly as described. With step by step building instructions. Everything build like a dream and we are delighted with the finished product. Super fast delivery also. Highly recommend. Also great value for money as everything is so real.”

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“I am so happy with my purchase and the speed of delivery and the quality of the product”

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“Kitchen nothing like picture advertised !!!”

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“Fantastic service quick response and delivery Item bought fab quality”

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“It would have been no star if the option was there. I was fed up emailing then with no reply back from them. I will not be using Small Smart again.”

Helpful Report

Small Smart is rated 4.7 based on 1,167 reviews