KIDLY Reviews

4.9 Rating 22,591 Reviews
98 %
of reviewers recommend KIDLY
4.9
Based on 22,591 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Really enjoy shopping with Kidly. Wanted to get the delivery pass for the year but apparently living in the north east of Scotland, on the mainland, doesn’t make you eligible. A real shame, will still shop with Kidly but not as often.
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Posted 1 year ago
Overall really great! One of the items I have ordered from Kidly arrived damaged. It was an item of clothing that was visibly torn which is why I didn’t rate higher.
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Posted 1 year ago
Lovely already for the wet weather. Now
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Posted 1 year ago
Very easy. Delivery very fast.
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Posted 1 year ago
All products so far have been good quality!
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Posted 1 year ago
Great service Great product My little boy very happy with the Green hat
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Posted 1 year ago
Amazing! Happy, returning customer.
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Posted 1 year ago
Paid next day delivery and received the following day. Good service.
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Posted 1 year ago
Nicely packaged, quicky delivery thanks
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Posted 1 year ago
Good no issues straight forward delivery
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Posted 1 year ago
A single email notification for one order would be better instead of multiple but other than that a great service, thank you
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Posted 1 year ago
Pleased with the bibs and munchkin bowls, but very disappointed with the suction bowl
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Posted 1 year ago
Really good quality items and when on sale at a good price!
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Posted 1 year ago
I bought the item as a gift for my granddaughter and it arrived in time
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Posted 1 year ago
The puddle suit is very good quality as I would expect from Kidly. My only slight criticism would be that the size label on the actual suit said 18 months, which initially led me to believe that you had sent the wrong size. Luckily my granddaughter was with me when the suit arrived and I was able to try it on her and found that it was plenty big enough. If you adjust the sizing according to UK sizes perhaps you need to explain this. If my granddaughter hadn't been with me, then I would have sent it straight back assuming it was incorrect.
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Posted 1 year ago
I'm generally pretty happy with Kidly and I have bought a lot of things from the website, but my last purchase, the sleepsuits have been quite disappointing, that's why I give four instead of five stars.
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Posted 1 year ago
Love the products - wish you had some swim in already for little swimmers all year round!
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Posted 1 year ago
Pretty decent
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Posted 1 year ago
Having easily identified the products we wanted, the ordering process was straightforward, and the Christmas discount offered was very welcome. We chose next-day delivery, at £7.50, but the delivery company, DPD, failed to achieve this, which was disappointing and inconvenient. KIDLY refunded the delivery cost immediately upon request and without any fuss.
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Posted 1 year ago
Good product and brand selection however I hate the limited search functionality on the website… like not being able to filter clothes by available size
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Posted 1 year ago
KIDLY is rated 4.9 based on 22,591 reviews