KIDLY Reviews

4.90 Rating 14,852 Reviews
98 %
of reviewers recommend KIDLY
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
Average Delivery Time
Next Day
On-time Delivery
97%
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5
Customer Service
4.90 out of 5

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607
Anonymous
Anonymous  // 01/01/2019
Not only KIDLY have the best prices for kiddies stuff but their customer service is amazing. If you thought John Lewis was good at customer service these guys are 1000 x what John Lewis is and more... Thank you all for everything ❤️
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Posted 4 months ago
Kidly is wonderful. I appreciate the carefully curated stock and customer service is absolutely top notch.
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Posted 3 hours ago
Exactly what my daughter needed for her two little boys. And, very prompt delivery to them in Teddington.
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Posted 5 hours ago
Very happy with this item great quality and price
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Posted 6 hours ago
Lovely wellies my little boy loves them!
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Posted 8 hours ago
So far good experience, ordering is easy and their website is great to navigate. They have a lot of high quality children's items!
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Posted 8 hours ago
Excellent service and excellent quality product.
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Posted 8 hours ago
The Kidly products are always fabulous quality and my grand daughter loves them.
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Posted 8 hours ago
Excellent communication from first registration to after parcel was delivered. Very well packaged. It took a little longer to arrive than quoted but was still under 5 working days so very happy with Kidly and would definitely recommend to others.
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Posted 9 hours ago
The quality and customer service is always top quality whenever I have used KIDLY. I think they’re a great company.
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Posted 9 hours ago
its absolutely beautiful and i am so happy with the product itself, most importantly my son adored it :) Thank you so much for this stunning, very high quality, creative style bag...
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Posted 9 hours ago
Bib folds up and easy to carry in bag. Catches all the dropped food . Excellent bib
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Posted 10 hours ago
Brilliant quality products and reasonable prices I really like the tasteful colours they offer, much nicer than a lot of higher street brands
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Posted 10 hours ago
Brilliant products in love with there dummies very quick
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Posted 10 hours ago
This parcel was running late but I received up to date information from Kindly so didn't feel forgotten about.
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Posted 11 hours ago
Always such a great user-friendly experience.
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Posted 11 hours ago
Amazing, beautiful selection of toys, fast delivery and good communication.
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Posted 12 hours ago
Such a great company - fabulous customer service and their products are completely trustworthy
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Posted 12 hours ago
Beautiful jacket and brilliant customer service from start to finish!
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Posted 12 hours ago
Ordered my sons backpack and lunchbox a week before he started school. Due to COVID the parcel was running very late. I contacted kidly, and they were very understanding and apologetic. They managed to get the order delivered the next day and gave me 10% off my next order. Great customer service and because of that I will continue to use this company. Thank you
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Posted 12 hours ago
Easy to order lovely quality products quick delivery
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Posted 12 hours ago
KIDLY is rated 4.90 based on 14,852 reviews