KIDLY Reviews

Name: KIDLY
Rating: 4.87

4.9 Rating 22,633 Reviews

98 %

of reviewers recommend KIDLY

4.9

Based on 22,633 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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1075

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just as described and perfect for packin”

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Posted 1 year ago

“The order was delivered in a reasonable time. The quality of the building bricks satisfactory.”

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Posted 1 year ago

“Nice website”

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Posted 1 year ago

“Product was really good but the delivery caused me stress as my grandmother birthday was over when I got the toys and had to buy something else though it wasn’t Kidly’s fault .”

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Posted 1 year ago

“Scissors look good but not used yet as a present!”

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Posted 1 year ago

“Good variety if products and delivery pretty fast”

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Posted 1 year ago

“The website is easy to navigate and has a good selection of toys that are hard to find in shops, my only gripe was the 10 days it took to arrive after ordering, however this was not completely their fault as post office was on strike for one day. Xx”

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Posted 1 year ago

Hi Colleen, Thank you for leaving a review and for your lovely feedback. I just wanted to re-assure you that there were three strike days during the period of your order being placed and you receiving it (which is really six days of disruption with backlogs piling up) and that, in normal times we delivery Standard Delivery between 2-4 working days after you place your order. I didn't want you to think 9 days is normal for us! James

Posted 1 year ago

“Kidly's service is prompt and reliable. Though I would like to suggest a more quick decision by Kidly to change postal service -temporarily- when there is strike. My order took 8 days to arrive due to Royal Mail strike.”

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Posted 1 year ago

“The little fire station is lovely, it’s to go with my grandsons train set, it’s beautifully made, delighted. Great buy”

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Posted 1 year ago

“Delivered in good time inspire of postal strikes. Well wrapped. Will use again”

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Posted 1 year ago

“Efficient and offer good products. However they send too many emails if you are on their list - so have had to unsubscribe! Sorry.”

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Posted 1 year ago

“It's a Christmas present so it hasn't been played with yet so the 4 stars are for the appearance of it. It certainly looks well made and sturdy and I'm sure it will have plenty of play appeal earning that extra star !”

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Posted 1 year ago

“Very good quality product and postage was on time .. very satisfied with this company”

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Posted 1 year ago

“Good reliable company”

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Posted 1 year ago

“Great service, prompt delivery and lovely products.”

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Posted 1 year ago

“I love shopping at Kidly for unique great quality products. It is so easy to search the web and place an order with good communication from Kidly throughout. If never purchased from here before you don't know what your missing.”