KIDLY Reviews

Name: KIDLY
Rating: 4.87

4.9 Rating 22,726 Reviews

98 %

of reviewers recommend KIDLY

4.9

Based on 22,726 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The little case is just that , very little , but it’s very cute & my granddaughter will love looking after Babbitt”

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Posted 1 year ago

“Good products but Royal Mail meant express delivery wasn’t next day when I’d pod for that service.”

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Posted 1 year ago

“I've bought a few and never had issues, good quality items.”

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Posted 1 year ago

“Great service so far - I've returned an item so hopefully that goes smoothly.”

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Posted 1 year ago

“Item arrived within specified timescale. Too early to tell how good the item itself is as the price is high.”

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Posted 1 year ago

“Always quick and well packaged. Only thing that can be annoying is when things are out of stock!”

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Posted 1 year ago

“Package received on time but order confirmation email had said they would contact me when the order was on its way but no further communication received. Package was left on doorstep as I was not in. Fortunately it was not raining as the wrapping was paper”

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Posted 1 year ago

Hello Sharon, I'm happy you received your order on time, but so sorry you didn't receive your dispatch email in advance of this and thank you for alerting us to the issue. I have checked the system and can see it was sent out at 7 Oct 22 16:51:45. Because it's really important that these emails reach our customers (as they also contain the order tracking link), I would really appreciate it if you could check your bin or junk folders to see if it reached you but ended up in one of those places or whether it simply didn't reach you at all. This information would be a great help to us in investigating whether there are email delivery issues on our platform. James

Posted 1 year ago

“My 3 year old great niece loved this toy.”

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Posted 1 year ago

“Love this rain suit! Great colour and fit. The hood is great as it has a peak and there are removable stirrups. Haven’t had much chance to try it heavy rain but it’s been great for rain showers.”

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Posted 1 year ago

“Great products in general but very expensive.”

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Posted 1 year ago

“Product came quickly.”

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Posted 1 year ago

“Product is lovely and will be well loved come Christmas. However I do feel the price deserved better packaging or a box”

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Posted 1 year ago

“Excellent service, easy to use website and orders arrived promptly. The premium delivery charge is definitely worth the money if you are going to be doing multiple orders. I have already paid for the £10 year pass in the orders I have placed in 3 months.”

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Posted 1 year ago

“Very quick service and plenty of contact via cards included in the parcel & E-mails to follow up to ensure you know that they want you to have a good customer experience.”

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Posted 1 year ago

“The bowls are great and perfect for our daughter. I have given the 4/5 due to the colour choice options. Would have liked to have been able to pick more vibrant or patterned bowls. Quality of the product is however 5*.”