“Excellent service on email from Karl - definitely felt like they were trying to offer the best service for me not just sell me on the most expensive option. On the day, Theo was so efficient, friendly, tidy and got the door fixed in no time at all. Would not hesitate to recommend or to use them again in the future.”
“I was completely scammed by this company. Stuck outside in the middle of winter with a newborn baby. They charged me £350 to enter and install a new Yale lock! Conveniently for them, the only replacement locks they carry in their vans are £150! It was installed without confirming the price. They refused to accept the lock for a refund. Please be sure to agree on a price in writing with these scammers or you'll regret it.
They prey on vulnerable people and take full advantage of the situation.”
Dear Nicola
Thank you for your email. We can assure you the business does not charge by vulnerability, age, ethnic or disability. The service is delivered and charged on the price list it carries out the work, and parts it supplies.
As with all other locksmith polices, any fitted locks are non-returnable. The reasons for this is the original package has been discarded and the locks tail piece is cut to size. The product is no longer in its resell condition.
We could not warrant full refund for the lock, however as gesture of goodwill refund has been offered and you were happy back in January.
Keys 4 U Locksmith Ltd
“We have bought a new house and need to change the locks for Both Doors and patrick haș done ecxelent job explaining the sistem and Fitted Both in quick time
Really Happy with the service i recieved from him tofay”
