Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,088 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,088 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very much ,as having to purchase 4 rubber feet when one came off is not good manufacture !! It was very difficult to replace ! Therefore it should not have come off anyway And to have to spend £8 is NOT GOOD CUSTOMER SERVICE ,when other major companies would just send condolences replacement ! And your review page is rubbish as the person sending it cannot read what they are typing !!”

Helpful Report

Posted 6 years ago

Hi Robert, Thank you for your comments on our service, product and the review page. We use all comments to improve our service.

Posted 6 years ago

“I ordered new pedals for my go cart service was good but should the old pedals of failed on what I thought was a quality built go cart”

Helpful Report

Posted 6 years ago

Hi, we are happy to hear our spares service is good. We take all comments on board to improve our service.

Posted 6 years ago

“I was able to replace a broken part and got my sun lounger rolling on its wheels again. However, £16 for the axle Is an extortionate price!”

Helpful Report

Posted 6 years ago

“Product (replacement footcaps) delivered promptly but very very expensive for a product whose production cost must be very small.”

Helpful Report

Posted 6 years ago

“Once I found the spare part I needed it was easy to order and it came quickly.”

Helpful Report

Posted 7 years ago

“Little disappointed really. Ordered some touch up paint for mesh furniture only to receive the smallest of samples for £8.”

Helpful Report

Posted 7 years ago

Hi Robert, We are sorry to hear that you are disappointed with our product. We have taken your comments on board and will look into how we can improve our service. Thank you for taking the time to comment.

Posted 7 years ago

Kettler is rated 4.4 based on 2,088 reviews