Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,487 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,487 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After experiencing a problem with my garden furniture - Kettler completely replaced it - no fuss - and took my old one away. Thank you!”

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Posted 5 years ago

“They are efficient, true to their guarantee and provided an excellent service all round.”

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Posted 5 years ago

“Prompt hassle free correspondence. There was a delay in delivery due to lack of stock but once stock was in, delivery was organised very quickly.”

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Posted 5 years ago

“Speed of resolution”

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Posted 5 years ago

“Quick and simple process. Good outcome. Very happy.”

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Posted 5 years ago

“Really efficient”

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Posted 5 years ago

“Bought this as replacement cover - it is very high quality and will provide excellent protection in the unpredictable British weather.”

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Posted 5 years ago

“Problems occur and on this occasion we had to return an item to Kettler close to the end of the warranty period. Our concerns were dealt with immediately and without drama. A new item was delivered and the old one collected at the same time. The delivery process was first class with the team arriving within the window indicated. Reassuring to see a good product backed up by great customer service.”

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Posted 5 years ago

“Arrived promptly and was very impressed with the company and service.”

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Posted 5 years ago

“Very good service and friendly staff”

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Posted 5 years ago

“The company produce quality products and provide a very good standard of service. The website is easy to navigate and customer is kept up to date during the buying process.”

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Posted 5 years ago

“First class service”

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Posted 6 years ago

“Very efficient service, I sent photos of the rusted chairs, delivery of new chairs and collection of old was prompt. Excellent service.”

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Posted 6 years ago

“The service I received was outstanding, they helped me find what I need and payment and deliver was quick and effortless.”

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Posted 6 years ago

“Goods arrived quickly. Customer service is really good with prompt response to problems.”

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Posted 6 years ago

“Very prompt good service”

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Posted 6 years ago

“we had a chair set that had started to rust - after 3 years I contacted Kettler and they replaced it - no fuss and really quick. Fantastic customer service - could easily have been a bad experience, but has meant I would have no hesitation in shopping with Kettler again!”

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Posted 6 years ago

“Excellent service. Nothing too much trouble. A delighted customer”

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Posted 6 years ago

“Product had become faulty but the warranty was honoured and replacement item delivered very quickly. Thank you”

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Posted 6 years ago

“Customer service very good”

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Posted 6 years ago

Kettler is rated 4.4 based on 2,487 reviews