Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 700 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 700 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 12th August 2025

C Naylor

Kettell Doors & Windows 5 star review on 20th July 2025

M Shaw

Kettell Doors & Windows 5 star review on 25th June 2025

Kettell Doors & Windows 5 star review on 24th June 2025

Kettell Doors & Windows 5 star review on 20th May 2025

L Twitchell

808

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an excellent experience buying new windows and doors for our house. Ben was very helpful and patient during the sales process and the subsequent admin was very smooth. Will put a lot of effort into the survey and was then part of the brilliant fitting team, which also included Phil and Jack. The team were extremely professional and hard-working, with a focus on precision, detail and customer satisfaction. We are delighted with the end result and very glad that we chose Kettell for this significant purchase.”

Kettell Doors & Windows 5 star review on 6th August 2025

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Posted 6 days ago

Hi Mark, Thank you for your wonderful 5-star review! We’re thrilled to hear about your excellent experience with our team, from Ben’s helpful sales approach to the precision and professionalism of our fitting crew. It's fantastic to know that you're delighted with the end result. Your satisfaction is our top priority, and your kind words mean so much to us. Thank you for choosing Kettell! Kind regards, Jo Team Kettell Doors & Windows

Posted 5 days ago

“Excellent service from all at Kettle giving good advice on door selection and the hardware. Quick responses to queries, quote's and actual completion. Really helped to go to the showroom and see the products etc. fitting team were very polite and professional. Great products and service. Would highly recommend.”

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Posted 8 hours ago

Hi Caron, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received excellent service and found our team helpful in advising you on door selection and hardware. It’s great to know that visiting our showroom made a difference in your experience, and we’re proud of our fitting team's professionalism and politeness. Your recommendation means the world to us! Kind Regards, Jo Team Kettell Doors & Windows

Posted 4 hours ago

“Really happy with my new doors. Excellent service from quote to installation. Thank you”

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Posted 4 days ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to know that you’re really happy with your new doors and that you found our service excellent from start to finish. Your satisfaction means the world to us, and we appreciate your kind words. Thank you for choosing Kettell! Best Wishes, Jo Team Kettell Doors & Windows

Posted 1 day ago

“Kettell Doors & Windows give an excellent service and go that extra mile to get a difficult job done which is most refreshing to find that level of commitment these days.”

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Posted 5 days ago

Hi Sheila, Thank you for your fantastic 5-star review! We truly appreciate your recognition of our commitment to going the extra mile. It’s rewarding to know that you experienced our dedication firsthand. Our team takes great pride in tackling even the most challenging jobs, and your kind words validate our efforts. Thank you for choosing Kettell! Kind regards, Jo Team Kettell Doors & Windows

Posted 4 days ago

“Love company to deal with. From first visit to the showroom & picking our style of door. Fitter Adam was a star he made sure everything was perfect & cleaned up thougherly . Recommend them this is the second outdoor we have had replaced by Kettell.”

Kettell Doors & Windows 5 star review on 5th August 2025

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Posted 1 week ago

Hi Mary, Thank you for your amazing 5-star review! We’re so glad to hear you had a great experience from your initial visit to our showroom all the way through to the installation. We really do appreciate your kind words about our attention to detail and thorough clean-up. It means so much to us that you've chosen Kettell for both of your door replacements! Kind regards, Jo Team Kettell Doors & Windows

Posted 6 days ago

“Excellent service from start to finish, always kept informed on every stage of the work, when I phoned the office the call was answered quickly and the lady was always polite and helpful. Workman were amazing very respectful cleaning up as they went along I was amazed how much pride they both had in there workmanship . Would definitely recommend this company I'm thrilled with the end product and amazed how clean and no damage done at all taking my old doors and frames out . Very professional.”

Kettell Doors & Windows 5 star review on 28th July 2025

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Posted 2 weeks ago

Hi Yvonne, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you were kept informed throughout your project and that our team provided respectful and diligent service. It’s wonderful to know how impressed you were with their workmanship and attention to cleanliness! Your recommendation means the world to us. Kind regards, Eloise@Kettell Team Kettell Doors & Windows

Posted 2 weeks ago

“Really pleased with our windows. The guys who came to fit were really polite and friendly, did a great job and cleared up after themselves. Kettle were also able to arrange a builder for us to do some bricking up prior to the installation. This is the second time we have used Kettle and we have been impressed both times. Definitely recommend.”

Kettell Doors & Windows 5 star review on 25th July 2025

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Posted 2 weeks ago

Hi Victoria, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re pleased with your new windows and that our team provided friendly and professional service during the installation. We truly appreciate your loyalty and recommendation! Kind regards, Eloise@Kettell Team Kettell Doors & Windows

Posted 2 weeks ago

“Everything excellent,from visiting the showroom, choices of windows and doors. Windows and door fitted by excellent installers who worked hard and arrived on time. A very good job. Very professional.”

Kettell Doors & Windows 5 star review on 24th July 2025

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Posted 2 weeks ago

Hi Robert, Thank you so much for your wonderful 5 star review! We are thrilled to hear that everything went excellently for you, from your visit to the showroom to the installation by our team. Our installers take great pride in their work, and it's fantastic to know their professionalism stood out to you. Kind regards, Eloise@Kettell Team Kettell Doors & Windows

Posted 2 weeks ago

“A very good service from 1st inquiry through to fitting and follow up courtesy call.”

Kettell Doors & Windows 5 star review on 22nd July 2025

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Posted 3 weeks ago

Hi Simon, Thank you so much for your fantastic review! We're delighted to hear that you experienced a seamless service from start to finish, including our follow-up call. Your satisfaction is our top priority, and it’s wonderful to see your appreciation for our efforts! Best Wishes, Jo Team Kettell Doors & Windows

Posted 2 weeks ago

“We are absolutely thrilled with our experience with Kettell. From our first contact with the sales team, to the fitting of our new front door, every contact has been so positive. The team are very friendly, professional and efficient. The gentleman who fitted our front door worked so hard and made a fantastic job. We are thrilled with our new door, it looks stunning. We highly recommend Kettell and we won’t hesitate to use them again.”

Kettell Doors & Windows 5 star review on 21st July 2025

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Posted 3 weeks ago

Hi Julia, Thank you so much for your incredible review! We are absolutely delighted to hear about your positive experience with our sales team and the fitting of your new front door. Our team takes great pride in their work, and it’s wonderful to see their efforts appreciated. We're thrilled to have earned your recommendation and look forward to hearing from you again in the future! Kind Regards, Jo Team Kettell Doors & Windows

Posted 2 weeks ago

“Excellent service as always. Quick, reliable, professional, friendly and approachable.”

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Posted 3 weeks ago

Hi Alan, Thank you so much for your excellent review! We’re delighted to hear that you found our service to be quick, reliable, and friendly. It’s always our aim to provide a professional and approachable experience for our customers, and your feedback truly reflects that! Many thanks, Jo Team Kettell Doors & Windows

Posted 2 weeks ago

“Very pleased with our new windows. We opted for the new Zero90 triple glazed windows after being shown a sample in the showroom. The quote and the lead times were very competitive. The whole process took less than a month. The installers were so friendly and cleaned up after themselves. Would recommend 😊”

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Posted 3 weeks ago

Hi Melanie, Thank you so much for your wonderful review! We’re thrilled to hear that you're pleased with your new Zero90 triple glazed windows and that the process was smooth for you. Our team always strives to provide competitive quotes and a friendly service, so it’s fantastic to see your appreciation for their efforts! Best Wishes, Jo Team Kettell Doors & Windows

Posted 3 weeks ago

“Very good service and I love my new front door- highly recommend. Thank you!”

Kettell Doors & Windows 5 star review on 19th July 2025

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Posted 3 weeks ago

Hi Francesca, Thank you for your lovely review! We’re thrilled to hear that you are loving your new front door and that you found our service to be very good. Your recommendation means the world to us! Best Wishes, Jo Team Kettell Doors & Windows

Posted 3 weeks ago

“Absolutely fabulous service. Extremely professional job and happily for us, very flexible with arrangements. Everybody who was involved in each part of the new windows/patio workforce was friendly, dedicated and exceptional workers. The windows (and patio) look amazing, thank you.”

Kettell Doors & Windows 5 star review on 18th July 2025

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Posted 3 weeks ago

Hi Lawrence, Thank you so much for your fantastic review! We’re thrilled to hear that you found our service fabulous and that our team was professional, flexible, and friendly. It’s great to know that you’re pleased with how your windows and patio turned out. Your kind words mean a lot to us! Kind Regards, Jo Team Kettell Doors & Windows

Posted 3 weeks ago

“Excellent product, quality fitting, great value for money, outstanding service with wonderful communication. I couldnt fault a single thing from order, advice, technical knowledge to fitting and amazing after sales service. Nothing was too much trouble. We have used Kettell before and are very happy with our doors and windows. I wouldnt hesitate in using them agin or recommending them to family and friends.”

Kettell Doors & Windows 5 star review on 15th July 2025

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Posted 3 weeks ago

“As always Kettell delivers! Good technical survey before. Great installation- Will was friendly and very efficient and helpful. And very good after sales care. One problem I had was swiftly and effectively dealt with and immediatley recrified. So an excellent firm with a great boss who keeps on top of everything. I could not recommendmore highly”

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Posted 4 weeks ago

Hi Beverly, Thank you for your amazing review! We’re delighted to hear that you had a great experience with our Installation, and that Will provided a friendly and efficient service. It’s always our goal to ensure any issues are swiftly resolved, so we really appreciate your recognition of our Aftersales care. Kind regards, Jo Team Kettell Doors & Windows

Posted 3 weeks ago

“The men arrived on time. They worked in a very tidy and organised fashion. I found them to be friendly and courteous.”

Kettell Doors & Windows 5 star review on 10th July 2025

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Posted 1 month ago

Hi Barrie, Thank you for your lovely review! We’re so pleased to hear that our team arrived on time and worked in a tidy and organized manner. It’s also wonderful to know that you found them friendly and courteous. Your feedback means so much to us! Best wishes, Jo Team Kettell Doors & Windows

Posted 1 month ago

“Excellent product quality, service and fitting.”

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Posted 1 month ago

Hi Chris, Thank you for your wonderful review! We’re thrilled to hear that you’re happy with the product quality, service, and fitting. Ensuring our customers have a seamless experience is our priority! Best Wishes, Jo Team Kettell Doors & Windows

Posted 1 month ago

“Very pleased with my windows and excellent service from the fitters many thanks”

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Posted 1 month ago

Hi Linda, Thank you for your fantastic review! We're so glad to hear that you're pleased with your new windows and that our fitters provided you with excellent service. Your satisfaction is our top priority, and we really appreciate your great feedback. Kind Regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“We had eight windows installed by Kettell. We found the salesrep and surveyor helpful and informative, and we visited the showroom to make our final choices. The installators were friendly and efficient. We are very satisfied with the end result.”

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Posted 1 month ago

Thank you so much for your fantastic review! We're delighted to hear that you found our team helpful and informative throughout your journey. It’s wonderful to know that you had a positive experience in our showroom and that the installation team made a great impression. Your satisfaction truly means the world to us! Kind regards, Eloise@Kettell Team Kettell Doors & Windows

Posted 1 month ago

Kettell Doors & Windows is rated 4.9 based on 700 reviews