Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 697 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 6th August 2025

M Robinson

Kettell Doors & Windows 5 star review on 20th July 2025

M Shaw

Kettell Doors & Windows 5 star review on 25th June 2025

Kettell Doors & Windows 5 star review on 24th June 2025

Kettell Doors & Windows 5 star review on 20th May 2025

L Twitchell

807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had seven new windows fitted that had black frames and included leaded lights with stained glass. The surveyor did a good job as the new windows fitted well and were exactly as we had specified w.r.t. colour, openers etc. The fitters were heroic as they made a good job of the installation in very difficult weather conditions in February and worked, literally from dawn to dusk. They protected our carpets and cleaned up afterwards as well as could be expected in the wind and rain.”

Kettell Doors & Windows 5 star review on 12th April 2020

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Posted 5 years ago

Thank you for your review. The windows look great!

Posted 5 years ago

“John and the team at Kettell provide excellent service from initial contact, quotation through to survey and installation. I couldn't recommend them more.”

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Posted 5 years ago

Thank you for your review, we're very glad that you were happy with the experience.

Posted 5 years ago

“Extremley pleased with the Front and Back Doors (Solidor & Residor) Top Product well installed. Very pleased with with look and finish of the Windows. However the installation of the Windows programmed in for three days, Kettle Windows turned up on mass without warning and completed All Windows in the house at the same time (Very stressfull and unfortunately this meant that different Windows finished differently, not to the same standard as other fitters - Although over all pleased with result). Had a couple of blemishes on two of the Windows and expertly repaired at second attempt. Thanks Kettle Windows.”

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Posted 5 years ago

Thank you for your feedback. We will certainly take on board a better level of communication if we change the install times to a customers schedule. I suspect we had the option to complete this quicker than scheduled & this is mostly preferable from customers as it reduces time in home & disruption, apologies if this wasn't the case for yourselves. All of our fitters would normally finish internally & externally the same. Sometimes what we are removing can affect this, e.g. the size of finishing trim used, however if you do feel that there are discrepancies you are not happy with then please get in touch with the Kettell team with some images & we can certainly visit you & take a look once we are all back up and running. Many thanks all at Kettell

Posted 5 years ago

“Great installation, one large window and 2 double doors comfortably installed within one day, all rubbish and glass removed from site too, really neat job. Very professional team. Plus, hats off to the showroom team who put up with our endless questions on handles and hinges and finishes. Great company to work with have confidence in.”

Kettell Doors & Windows 5 star review on 6th April 2020

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Posted 5 years ago

Thank you John for the review. We also agree the doors & window look great! The details are very important to the overall finish so we are happy to keep supplying answers to the questions to ensure our customers get exactly what they want!

Posted 5 years ago

“Very professional and worked in a clean and tidy manner.”

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Posted 5 years ago

A hoover is our No.1 tool! Thank you for the review!

Posted 5 years ago

“Patio doors and bi-fold door both excellent quality - love them - and so secure.”

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Posted 5 years ago

We are so pleased to hear you love your new doors. We hope the summer is long & sunny so you can get maximum use!

Posted 5 years ago

“Now almost a year and we are still admiring our Kettell Conservatory whether we are actually sitting in it or looking at it from down our garden. Because of Steve's expertise initially we have a room which ticks all the boxes for us. How lucky we were (as newcomers to Quorn) to hear of Kettells and act on it. Please pass this on to your staff who were all excellent.”

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Posted 5 years ago

Thank you for such a wonderful review. We are so happy to hear you are enjoying the new space & it has added to you enjoying the relocation to Quorn. Wishing for you to stay safe & well. Lisa Kettell

Posted 5 years ago

“Only have had the door fitted today so can’t comment on the longevity of it but the fitter did a fantastic job. Very efficient and cleaned up meticulously after himself! Door feels solid and well installed. I know that if i did have any issues in the future then Kettell will look after me. Great family company”

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Posted 5 years ago

Thank you for the review. All of our products come with manufacturer warranties & Kettell guarantee which help support the longevity of the products. As you say we will also ensure you are well looked after & appreciate your custom very much. Kind regards Lisa Kettell

Posted 5 years ago

“We had 4 Windows replaced and a French door fitted where previously we had a window this entailed cutting the brickwork out to make the doorway. We were expecting dust & mess & some finishing off ourselves to do. Surprised to find a perfect job & no mess, inside wall plastered Perfect job very pleased. We also had a new front door fitted, when this had been done previously by another company they damaged some brickwork. Kettells replaced the Front Door & the broken bricks another Perfect Job, I would have no hesitation in recommending to anyone. Mr & Mrs Singer”

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Posted 5 years ago

Thank you for choosing Kettell Windows & we are pleased that the products & service were 'perfect'! Just what we want to achieve. Makes us very proud at these difficult times.

Posted 5 years ago

“The workmanship is excellent, & the staff are very pleasant to have around.”

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Posted 5 years ago

Thank you for your lovely comments. I will be sure to pass onto the team!

Posted 5 years ago

“Very good experience when purchased at your showroom.Excellent product, And competant and satisfactory installation,Thank you”

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Posted 5 years ago

We are glad your experience with Kettell was a successful one & the showroom was of benefit.

Posted 5 years ago

“Mr Bettany We have just had a porch fitted by Kettell and are about to have windows and door fitted I cannot praise them enough the work was done to a high standard and the customer service excellent”

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Posted 5 years ago

“Excellent service and futters”

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Posted 5 years ago

Thank you for the great review!

Posted 5 years ago

“Great Customer service. Very pleased with the install and managed to fit us in at short notice after a cancellation. Thank you so much.”

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Posted 5 years ago

“Excellent service and product.”

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Posted 5 years ago

“First class service and workmanship.”

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Posted 5 years ago

“Friendly staff, not pushy at any point. Decent price, installation team were spot on. Worked well, cleared away all mess etc at end of each working day.”

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Posted 5 years ago

“Quick and effective”

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Posted 5 years ago

“Great service and price !”

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Posted 5 years ago

“Garry and his colleague came on time and fixed the problem within 20 minutes. Garry put things in place before going away. He also explained well what he did to repair the balcony door so I was informed of what the problem was and how he fixed it. What I found amazing is that they knew what the problem was just by me explaining over the phone. This shows they know their stuff!”

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Posted 5 years ago

Kettell Doors & Windows is rated 4.9 based on 697 reviews