Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 732 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 18th December 2025

G Wood

Kettell Doors & Windows 5 star review on 4th December 2025

R Bentley

859

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good service from 1st inquiry through to fitting and follow up courtesy call.”

Kettell Doors & Windows 5 star review on 22nd July 2025

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Posted 4 months ago

Hi Simon, Thank you so much for your fantastic review! We're delighted to hear that you experienced a seamless service from start to finish, including our follow-up call. Your satisfaction is our top priority, and it’s wonderful to see your appreciation for our efforts! Best Wishes, Jo Team Kettell Doors & Windows

Posted 4 months ago

“We are absolutely thrilled with our experience with Kettell. From our first contact with the sales team, to the fitting of our new front door, every contact has been so positive. The team are very friendly, professional and efficient. The gentleman who fitted our front door worked so hard and made a fantastic job. We are thrilled with our new door, it looks stunning. We highly recommend Kettell and we won’t hesitate to use them again.”

Kettell Doors & Windows 5 star review on 21st July 2025

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Posted 4 months ago

Hi Julia, Thank you so much for your incredible review! We are absolutely delighted to hear about your positive experience with our sales team and the fitting of your new front door. Our team takes great pride in their work, and it’s wonderful to see their efforts appreciated. We're thrilled to have earned your recommendation and look forward to hearing from you again in the future! Kind Regards, Jo Team Kettell Doors & Windows

Posted 4 months ago

“Excellent service as always. Quick, reliable, professional, friendly and approachable.”

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Posted 4 months ago

Hi Alan, Thank you so much for your excellent review! We’re delighted to hear that you found our service to be quick, reliable, and friendly. It’s always our aim to provide a professional and approachable experience for our customers, and your feedback truly reflects that! Many thanks, Jo Team Kettell Doors & Windows

Posted 4 months ago

“Very pleased with our new windows. We opted for the new Zero90 triple glazed windows after being shown a sample in the showroom. The quote and the lead times were very competitive. The whole process took less than a month. The installers were so friendly and cleaned up after themselves. Would recommend 😊”

Kettell Doors & Windows 5 star review on 20th July 2025

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Posted 4 months ago

Hi Melanie, Thank you so much for your wonderful review! We’re thrilled to hear that you're pleased with your new Zero90 triple glazed windows and that the process was smooth for you. Our team always strives to provide competitive quotes and a friendly service, so it’s fantastic to see your appreciation for their efforts! Best Wishes, Jo Team Kettell Doors & Windows

Posted 4 months ago

“Very good service and I love my new front door- highly recommend. Thank you!”

Kettell Doors & Windows 5 star review on 19th July 2025

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Posted 4 months ago

Hi Francesca, Thank you for your lovely review! We’re thrilled to hear that you are loving your new front door and that you found our service to be very good. Your recommendation means the world to us! Best Wishes, Jo Team Kettell Doors & Windows

Posted 4 months ago

“Absolutely fabulous service. Extremely professional job and happily for us, very flexible with arrangements. Everybody who was involved in each part of the new windows/patio workforce was friendly, dedicated and exceptional workers. The windows (and patio) look amazing, thank you.”

Kettell Doors & Windows 5 star review on 18th July 2025

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Posted 5 months ago

Hi Lawrence, Thank you so much for your fantastic review! We’re thrilled to hear that you found our service fabulous and that our team was professional, flexible, and friendly. It’s great to know that you’re pleased with how your windows and patio turned out. Your kind words mean a lot to us! Kind Regards, Jo Team Kettell Doors & Windows

Posted 4 months ago

“Excellent product, quality fitting, great value for money, outstanding service with wonderful communication. I couldnt fault a single thing from order, advice, technical knowledge to fitting and amazing after sales service. Nothing was too much trouble. We have used Kettell before and are very happy with our doors and windows. I wouldnt hesitate in using them agin or recommending them to family and friends.”

Kettell Doors & Windows 5 star review on 15th July 2025

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Posted 5 months ago

“As always Kettell delivers! Good technical survey before. Great installation- Will was friendly and very efficient and helpful. And very good after sales care. One problem I had was swiftly and effectively dealt with and immediatley recrified. So an excellent firm with a great boss who keeps on top of everything. I could not recommendmore highly”

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Posted 5 months ago

Hi Beverly, Thank you for your amazing review! We’re delighted to hear that you had a great experience with our Installation, and that Will provided a friendly and efficient service. It’s always our goal to ensure any issues are swiftly resolved, so we really appreciate your recognition of our Aftersales care. Kind regards, Jo Team Kettell Doors & Windows

Posted 5 months ago

“The men arrived on time. They worked in a very tidy and organised fashion. I found them to be friendly and courteous.”

Kettell Doors & Windows 5 star review on 10th July 2025

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Posted 5 months ago

Hi Barrie, Thank you for your lovely review! We’re so pleased to hear that our team arrived on time and worked in a tidy and organized manner. It’s also wonderful to know that you found them friendly and courteous. Your feedback means so much to us! Best wishes, Jo Team Kettell Doors & Windows

Posted 5 months ago

“Excellent product quality, service and fitting.”

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Posted 5 months ago

Hi Chris, Thank you for your wonderful review! We’re thrilled to hear that you’re happy with the product quality, service, and fitting. Ensuring our customers have a seamless experience is our priority! Best Wishes, Jo Team Kettell Doors & Windows

Posted 5 months ago

“Very pleased with my windows and excellent service from the fitters many thanks”

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Posted 5 months ago

Hi Linda, Thank you for your fantastic review! We're so glad to hear that you're pleased with your new windows and that our fitters provided you with excellent service. Your satisfaction is our top priority, and we really appreciate your great feedback. Kind Regards, Jo Team Kettell Doors & Windows

Posted 5 months ago

“We had eight windows installed by Kettell. We found the salesrep and surveyor helpful and informative, and we visited the showroom to make our final choices. The installators were friendly and efficient. We are very satisfied with the end result.”

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Posted 5 months ago

Thank you so much for your fantastic review! We're delighted to hear that you found our team helpful and informative throughout your journey. It’s wonderful to know that you had a positive experience in our showroom and that the installation team made a great impression. Your satisfaction truly means the world to us! Kind regards, Eloise@Kettell Team Kettell Doors & Windows

Posted 5 months ago

“A great company to deal with!”

Kettell Doors & Windows 5 star review on 7th July 2025

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Posted 5 months ago

Hi Brendan, Thank you so much for your kind words! We're thrilled to hear that you had a great experience dealing with us. Providing excellent service to our customers is what we strive for, and your feedback truly means a lot to us. Kind Regards, Jo Team Kettell Doors & Windows

Posted 5 months ago

“We were very impressed with the service from start to finish and very pleased with our new door which was installed efficiently with minimal disturbance.”

Kettell Doors & Windows 5 star review on 6th July 2025

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Posted 5 months ago

Hi Caroline, Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with our service and that the installation of your new door went smoothly with minimal disturbance. Your satisfaction is our top priority, and it's great to know we met your expectations! Best wishes, Jo Team Kettell Doors & Windows

Posted 5 months ago

“The journey from start to completion has been amazing. It was a very hard decision to replace our original Victorian sash bay window. But thanks to Ben, Will, Phil and Jack you have dome an brilliant job. Thanks for your patience and appreciated the time they took to replace windows which look fantastic. We have received some lovely feedback from neighbours and friends. Thankyou”

Kettell Doors & Windows 5 star review on 4th July 2025

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Posted 5 months ago

Hi Lynn, Thank you so much for your glowing review! We're overjoyed to hear that your journey with us has been amazing and that Ben, Will, Phil, and Jack were able to assist you throughout the process. We understand how significant a decision it is to replace a cherished feature like a Victorian sash bay window, and we're thrilled that you're happy with the results. It’s wonderful to hear that you've received lovely feedback from friends and neighbors! Warm regards, Team Kettell Doors & Windows

Posted 5 months ago

“Great service, from initially visiting showroom, to day of installation”

Kettell Doors & Windows 5 star review on 30th June 2025

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Posted 5 months ago

Hi Stephen, Thank you so much for your fantastic review! We're delighted to hear that you had great service from the moment you visited our showroom all the way through to installation. Our team strives to ensure a smooth and pleasant experience for all our customers. Kind regards, Jo Team Kettell Doors & Windows

Posted 5 months ago

“We are very pleased with our new comp door and window from KETTELL Doors and Windows. First class service from start to finish. Kept us fully informed all the way through to installation. The installer arrived on time and did a first class job with attention to detail. We wouldn’t hesitate to recommend Kettell Doors and windows. Top Product and Service.”

Kettell Doors & Windows 5 star review on 24th June 2025

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Posted 5 months ago

Hi Catherine, Thank you so much for your amazing review! We're thrilled to hear that you're pleased with your new composite door and window, and that our service met your expectations from start to finish. It's fantastic to know that the installation went smoothly and that our installer paid close attention to detail. Your recommendation means the world to us! Wishing you all the best, Eloise Team Kettell Doors & Windows

Posted 5 months ago

“Fantastic customer service all round from Kettell. Our experience with Lisa in the showroom was great. Really informative and they even had colouring books to entertain the kids. Communication in the run up to the install was regular and clear, we always knew where we stood. Most importantly, we love our new front door. Highly recommend. Thanks Team Kettell.”

Kettell Doors & Windows 5 star review on 19th June 2025

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Posted 5 months ago

Hi Tom, Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with Lisa in the showroom and that the colouring books kept the kids entertained. We take pride in our communication and are glad to know you felt well-informed leading up to your installation. It's wonderful to hear that you're loving your new front door! Best wishes, Jo Team Kettell Doors & Windows

Posted 5 months ago

“Very good service. Andy was lovely and friendly. Everything was left lovely and clean. Door is great, no problems. Love it. Would definitely recommend Kettell.”

Kettell Doors & Windows 5 star review on 18th June 2025

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Posted 6 months ago

Hi Wendy, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with Andy and that everything was left clean and tidy. It’s fantastic to know that you’re loving your new door and having no issues. Your recommendation means a lot to us, and we truly appreciate your kind words! Kind Regards Jo Team Kettell Doors & Windows

Posted 5 months ago

“Excellent service from Kettell’s, from enquiry to fitting, everyone was so friendly and helpful with no pressure at all. Great range of doors, type of glass, fittings etc…, to choose from. We’re more than happy with the one we chose as it lets so much more light into the hallway and gives our house much better kerb appeal. Wouldn’t hesitate to recommend Kettell’s to family and friends.”

Kettell Doors & Windows 5 star review on 17th June 2025

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Posted 6 months ago

Hi Nicky, Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with our team, from your initial enquiry to the fitting process. It’s great to know that you found the right door to enhance your hallway's light and kerb appeal. Your recommendations would mean a lot to us, and we’re so grateful to have customers like you! Kind Regards Jo Team Kettell Doors & Windows

Posted 6 months ago

Kettell Doors & Windows is rated 4.9 based on 732 reviews