Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.77

4.8 Rating 608 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“Our now 'Go To' for clothes for our son. Living around the corner, it's convenient to order online and collect later the same day. Great selection of designers available along with designs.”

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Posted 4 years ago

Thanks Kevin for the lovely review

Posted 4 years ago

“Very happy with products purchased. Excellent and thoughtful customer service. Would recommend without hesitation.”

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Posted 4 years ago

“Excellent service , with very fast delivery. I was kept up to date of my order at all times. Would definitely recommend t”

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Posted 4 years ago

“Best customer service ever!! So helpful and attentive. Every purchase always perfect and shipped very quickly.”

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Posted 4 years ago

“Great service as always”

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Posted 4 years ago

“Quick to order and was sent quickly very pleased”

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Posted 4 years ago

“Ich warte immer noch auf die Ware !”

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Posted 4 years ago

Hi your order was placed 7 days ago and we do advise that standard international shipping takes 7-14 days to arrive due to customs clearence. I can see its left customs in your country so should be with you in the next day or two.

Posted 4 years ago

“Stuff I ordered was ready to pick up the next day. Lots of high quality clothing to choose from.”

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Posted 4 years ago

“Excellent delivery and tracking service”

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Posted 4 years ago

“Good communication about order. Good quality garments”

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Posted 4 years ago

“Amazing customer service will shop again definitely! X”

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Posted 4 years ago

“So happy with my pushchair! Lovely friendly service from Simon 5star. Quick delivery, have bought from in the past and will buy from Kathryns again in future.”

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Posted 4 years ago

“What a great team Kathryn’s have nothing is too much trouble. Simon who looks after online support and customer service is an asset to the team, thank you for all your help, Dawn”

Kathryns 5 star review on 18th April 2022

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Posted 4 years ago

Oh Dawn doesnt she look adorable, always a pleasure looking after you and your lovely family we look forwards to seeing you soon

Posted 4 years ago

“I needed to swap my daughter outfit and the women in the shop where more than happy to help me went above and beyond with my budge and my sizes for my little girl”

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Posted 4 years ago

thanks annie, we will pass on your feedback to the store and we look forwards to seeing you soon

Posted 4 years ago

“make up with all my items”

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Posted 4 years ago

“So helpful. Rang and spoke to a man regarding sizes and he really went out of his way to help. Amazing customer service. Would 100% recommend.”

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Posted 4 years ago

Hi Carla thanks for the lovely review, we will pass on your feedback to simon who you dealt with

Posted 4 years ago

“Brilliant service very happy with my orders every time. Staff very friendly and always helpful. Thank you again”

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Posted 4 years ago

“-items showed as available and then after ordering and processing we received an email that the item not in stock. - many time pricing error after making the payment and excuses like the showed price was a mistake !!! - no offers nor discount provided despite these errors”

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Posted 4 years ago

Hi Noura You are correct that the skirt you ordered was incorrectly priced but as per the terms of the website, we do reserve the right to cancel an order if an error has been made. We did offer you the skirt with over 70% off the RRP price but you declined it so therefore we issued a refund as you requested. This does look like a genuine human inputting error and I apologise for any inconvenience caused

Posted 4 years ago

“super shopand people. prompt despatch. more to the point returns are dealt with and refunded as promptly . nice personal touches.”

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Posted 4 years ago

“Great customer service and communication”

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Posted 4 years ago

Kathryns is rated 4.8 based on 608 reviews