Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 592 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“The original item wasn’t available so they let me know straight away and offered a substitute which i absolutely love, brilliant customer service and fast delivery”

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Posted 3 years ago

Thanks for taking the time to leave a review, we really do appreciate it

Posted 3 years ago

“Very quick delivery, good price”

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Posted 3 years ago

“Excellent service from start to finish. Ordered a coat and got it free next day delivery. Will definitely buy again.”

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Posted 3 years ago

“Great shop fab clothing and fab customer service 👌”

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Posted 3 years ago

“Excellent quality clothing and prompt delivery service highly recommended”

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Posted 3 years ago

“Great service and lovely clothes , Really fast and reliable service , Will be shopping here again very soon xx”

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Posted 3 years ago

“Great selection & good sale but had to pay customs when shipping to Ireland unfortunatly.”

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Posted 3 years ago

Thanks for taking the time to leave a review Unfortunately since leaving the EU any orders exported from the country are liable for customs charges when there received in your country. We do advise this in our delivery information page and this is the same for any company's shipping outside the UK I am sorry.

Posted 3 years ago

“Easy ordering pickup. Pleasant staff”

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Posted 3 years ago

Thanks for taking the time to leave a review, were so pleased your happy with your purchase and look forwards to seeing you again

Posted 3 years ago

“Service from kathryns was excellent ordered two oilily coats on the Friday received next day my delivery had been upgraded due to post being on strike kept updated from start to finish”

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Posted 3 years ago

Thanks for taking the time to leave a review, were so pleased your happy with your purchase and look forwards to seeing you again

Posted 3 years ago

“Fast delivery really lovely coat thank you”

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Posted 3 years ago

“Product great and good service”

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Posted 3 years ago

“Excellent customer service, good communication. Went above and beyond.”

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Posted 3 years ago

Thanks for taking the time to leave a review, were so pleased your happy with your purchase and look forwards to seeing you again

Posted 3 years ago

“Great range, excellent customer service and good prices for the best brands.”

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Posted 3 years ago

Thanks for taking the time to leave a review, were so pleased your happy with your purchase and look forwards to seeing you again

Posted 3 years ago

“Excellent service from start to finish , would happily recommend and use again no problems!”

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Posted 3 years ago

Thanks for taking the time to leave a review, were so pleased your happy with your purchase and look forwards to seeing you again

Posted 3 years ago

“Very fast shipping. Minimum packaging. Great pilrice!”

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Posted 3 years ago

“Beauty set plus delighted was in the sale! Fast delivery too. Will definitely buy again xx”

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Posted 3 years ago

“Amazing customer service as usual from the lovely team at kathryn’s especially Simon. Clothes are gorgeous too.”

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Posted 3 years ago

“Superb high standard service in line with luxury retailers. Manager Simon particularly efficient and courteous and goes beyond call of duty . I am sure he will go a long way . Very impressed. Thank you.”

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Posted 3 years ago

Thanks for taking the time to leave a review, were so pleased your happy with your purchase and look forwards to seeing you again, your feedback will be passed onto Simon

Posted 3 years ago

“Always very helpful, especially the man who is in charge of the online purchases. He really goes above and beyond to help.”

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Posted 3 years ago

“Very pleased with my item fast delivery, would recommend making a purchase. Thank You.”

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Posted 3 years ago

Kathryns is rated 4.8 based on 592 reviews