Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 593 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“AmaZing response sent my order next day delivery no extra cost for our holiday ❤️”

Kathryns 5 star review on 23rd July 2021

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Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon Doesn't that dress look amazing on her ! thanks for uploading

Posted 4 years ago

“Thanks lovely items would definitely buy again”

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Posted 4 years ago

“Click and collect order was ready for pick up the next day Brilliant service as always”

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Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“Always arrives on time beautiful clothing excellent service ⭐️”

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Posted 4 years ago

“Amazing little jacket”

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Posted 4 years ago

“Excellent! Comminication great staff”

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Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“""”

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Posted 4 years ago

“Delighted with service and product”

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Posted 4 years ago

“It was lovely”

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Posted 4 years ago

“Excellent communication from start to finish . My daughter Fendi poncho and hat came package lovely , will definitely be ordering from them again . Thank you for All your help .”

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Posted 4 years ago

“Excellent service and lovely people”

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Posted 4 years ago

“Really speedy service and product exactly as described”

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Posted 4 years ago

“Lovely coat and fur is good quality. I returned item as was on the small side my daughter is slim but quite tall not overly, and age 8 just fit her. The coat wasn’t that thick more like a dress coat than a winter coat to me.”

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Posted 4 years ago

“Always speedy service amazing value and latest trends”

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Posted 4 years ago

“Great service received goods in record time. Very neatly packed”

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Posted 4 years ago

“Staff are lovley and stock is always gorgeous , my fave to shop at”

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Posted 4 years ago

“Fantastic customer service and super fast delivery, highly recommended Kathryn's the quality of clothing and staff 5star plus”

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Posted 4 years ago

“Ordered two separate orders... one Chloe navy top arrived and was age 8 when all items I ordered was age 5... next order one top and swimming costume was not available when I went to collect after ordering 4 days previous so just gave replacements for them . Not the best service!”

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Posted 4 years ago

Luci Thanks for your feedback I am sorry you never had the best of experiences with your orders, this is highly unusual and is being looked into. In regards to the costume you ordered, we would of been happy to of refunded you for these however it looks like you chose to take replacements instead. If I can help further I would be happy to discuss this with you , please contact me directly simon@kathrynsonline.co.uk

Posted 4 years ago

“Excellent customer service skills, I made a mistake when ordering and was picked up by the team before I even noticed myself. Amazing staff will be back to order again soon! Responses was also very quick which topped off the customer service!”

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Posted 4 years ago

Thanks for the feedback, I will pass this directly onto the team

Posted 4 years ago

“Excellent friendly service! The”

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Posted 4 years ago

Thanks for the feedback, I will pass this directly onto the team

Posted 4 years ago

Kathryns is rated 4.8 based on 593 reviews