kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
clean and very well equipped
Helpful Report
Posted 4 years ago
Thank you very much for your review Margaret, we're so pleased to hear that you were happy with the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
very good, quick to deal with and questions and queries
Helpful Report
Posted 4 years ago
Thank you very much for your review Shelley, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
The whole process was painless from beginning to end
Helpful Report
Posted 4 years ago
Thank you very much for your review Dorothy, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Any enquiries were met with courtesy and good humour.
Helpful Report
Posted 4 years ago
Thank you very much for your review Jackie, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Great service throughout, with all the information we needed to make sure we arrived at the right place (it is rather off the beaten track) with everything we needed for a fantastic stay. Very prompt responses to any emails I sent too, much appreciated.
Helpful Report
Posted 4 years ago
Thank you very much for your review Chrissie, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Plenty of room for the whole family(14) swimming pool in excellent order , masses of hot water, The males in the family would have liked pint glasses for there beer ! Excellent time
Helpful Report
Posted 4 years ago
Thank you very much for your review Joan, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Very efficient and plenty of information before arrival
Helpful Report
Posted 4 years ago
Thank you very much for your review Louise, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Speedy return of deposit
Helpful Report
Posted 4 years ago
Thank you very much for your review Claire, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Kept up to date/ professional.
Helpful Report
Posted 4 years ago
Thank you very much for your review Sandra, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
I came across Churchill Wood - one of Kate and Tom's properties at Spetchley, near Worcester, and decided to book it as a venue to celebrate my wife's 40th birthday in October 2019. The property was perfect for what we needed - homely and lived-in, and with everything I needed to help make the birthday a memorable one. In total, we had 14 guests, including 3 young children and everyone felt at home, and relaxed while we were there. The hot tub was great, there were ample games to keep us all amused and the beds and rooms were cosy and well-equipped. Throughout the process, the communication was timely, and clear - and Kate and Tom's team were quick in coming back and responding to queries etc. All in all - we had an unforgettable time. It was hard to leave, and I'm sure it won't be long before we book with them again. Thank you for helping us make this such a special birthday for my wife x
kate & tom's 5 star review on 24th October 2019
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Posted 4 years ago
Thank you for your kind words Ed, we're glad you were happy with our service. Love the photo too - looks like you all had a great time! The kate & tom’s team
Posted 4 years ago
Excellent prompt service. Thanks.
Helpful Report
Posted 4 years ago
Thank you for your kind words Kathryn, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Kate and toms sent us a lovely guest book for all the hens to sign for the bride to be was such a lovely touch 😊 we had no problems was brilliant.
Helpful Report
Posted 4 years ago
Thank you very much for your review Leanne, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Professional and efficient from start to finish.
Helpful Report
Posted 4 years ago
Thank you for your kind words Terry, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
This web site is excellent and easy to use and they keep you informed during every part of the process . As for the Water Wheel house the photos do not do this house justice, it is amazing and if you want pure luxury this is the place for you . We got much more than we expected and you will not be disappointed if you book this house . Wendy and Robin were very helpful and were on the end of the phone at all times if you could not find something or needed help . The only downside was having to go home to my house after living in this house for the weekend . We are at present as a family trying to think up an occasion that will allow us to go again .
Helpful Report
Posted 4 years ago
Thank you very much for your review Barbara, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Very easy to contact and quick response.
Helpful Report
Posted 4 years ago
Thank you very much for your review Tamara, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Very happy! It's a great place to stay
Helpful Report
Posted 4 years ago
Thank you very much for your review, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
It was very efficient and any queries that I had were quickly answered. There was some confusion with filling in forms for all the people staying. I had to complete another form through the manager with additional e-mail addresses and where everyone would sleep. The reason being that it was required for insurance purposes and we had not booked direct.
Helpful Report
Posted 4 years ago
Thank you for your kind words Jennifer, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
The process of booking was easy and straightforward. The description of the property was accurate and the people we interacted with were friendly and helpful. The deposit was returned very promptly after the let.
Helpful Report
Posted 4 years ago
Thank you very much for your review David, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Quick response to emails very easy and efficient to deal with.
Helpful Report
Posted 4 years ago
Thank you for your kind words Joanna, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Ease of booking, friendly & efficient staff
Helpful Report
Posted 4 years ago
Thank you very much for your review Gary, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
kate & tom's is rated 4.7 based on 1,520 reviews