kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Prompt response
Helpful Report
Posted 4 years ago
Thank you for your kind words, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
All requirements were met and exceeded but for our family group the more unusual highlights made our stay extra special. The twin hot tubs - one for each branch of the family!, the grand staircase and the secret staircase, the wonderful Wendy house, the superb dining room and the vast amount of space.
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Posted 4 years ago
Thank you very much for your review, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Lovely staff & service very efficient - Thank you so much for everything
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Posted 4 years ago
Thank you for your kind words Moira, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Kate and Toms were most helpful in getting our booking right and provided all the information we needed.
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Posted 4 years ago
Thank you very much for your review Peter, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Very easy to deal with and their properties never cease to impress.
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Posted 4 years ago
Thank you very much for your review Sandra, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Kate and toms were amazing from start to finish and the host Louise was super helpful
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Posted 4 years ago
Thank you for your kind words Hannah, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Excellent service and communication
Helpful Report
Posted 4 years ago
Thank you very much for your review Deborah, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Efficient, responsive and helpful.
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Posted 4 years ago
Thank you very much for your review Mark, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
See above! Looking forward so much to another stay in Painswick after Christmas with even more family members
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Posted 4 years ago
Thank you very much for your review Stephanie, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Company were very good at responding by return to queries and provided much additional helpful information
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Posted 4 years ago
Thank you very much for your review Patricia, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Always very friendly and helpful and quick to respond.
Helpful Report
Posted 4 years ago
Thank you for your kind words Diane, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
I was looked after from the day we began plan our hen retreat. Findin the right location and property was important and Kate&Toms didn't disappoint! We loved the wondeful location we chose and the little touches of sending a lovely book to capture our joyful memories. Thank you so much!
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Posted 4 years ago
Thank you very much for your review, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
top notch customer service all round
Helpful Report
Posted 4 years ago
Thank you very much for your review Justin, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
The staff at Kate and Toms were always helpful and friendly and any requests or questions were always handled professionally and nothing seemed like too much trouble. The booking process was seamless and hassle free.
Helpful Report
Posted 4 years ago
Thank you for your kind words Clare, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
All covered above really
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Posted 4 years ago
Everyone at Kate & Tom's were very helpful. The lovely Ian came to welcome us and take us through some of the necessary features.
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Posted 4 years ago
Thank you very much for your review Jane, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Regular communication.
Helpful Report
Posted 4 years ago
Thank you for your kind words Alex, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
The spaciousness ,layout and amenities are perfect for a large family (3 generations) to be able to live under one roof without getting on top of one another. The remote location, (though it made the place difficult to find) is remote, but has beautiful surrounds and views, yet near enough to other facilities, eg pub, golfing, go-karting, shopping and transport hubs for general convenience.
Helpful Report
Posted 4 years ago
Thank you very much for your review Chris, we're so pleased to hear that you were happy with the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
The whole booking process was so easy and professional. We didn't need to make to contact beyond the confirmations but I'm confident that if we had any issues we would have been looked after.
Helpful Report
Posted 4 years ago
Thank you for your kind words, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Great communication
Helpful Report
Posted 4 years ago
Thank you very much for your review Fiona, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
kate & tom's is rated 4.7 based on 1,520 reviews