This web site is excellent and easy to use and they keep you informed during every part of the process . As for the Water Wheel house the photos do not do this house justice, it is amazing and if you want pure luxury this is the place for you . We got much more than we expected and you will not be disappointed if you book this house . Wendy and Robin were very helpful and were on the end of the phone at all times if you could not find something or needed help . The only downside was having to go home to my house after living in this house for the weekend . We are at present as a family trying to think up an occasion that will allow us to go again .