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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
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Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
We booked Felin Newydd in the Brecons to celebrate Hubby's 60th Birthday and invited 12 members of our Family along. The the house was amazing and had all we could wish for to have a fantastic weekend, the beds were very comfortable and the whole house was beautifully furnished. The delightful chambermaid visited us each morning to keep everything really tip top. Booking with kate & tom was easy and we were sent lots of information to help us plan the perfect weekend. Our catering was done by Beeton for Time and we can thoroughly recommend them.
Helpful Report
Posted 8 years ago
Hi Both, Thank you for taking the time to leave such lovely review. We're so glad to have a played a small part in your celebrations and i'll be sure to pass on your praise to the rest of the team. Jessica, Head of Client Services
Posted 8 years ago
It is THE MOST FANTASTIC HOUSE!!!!!! What more do you need to know???? We have been twice now and still our Grandsons cry when we leave and ask if we can ALL BUY IT AND LIVE TOGETHER!!!! Heather is such an asset and what would you do without her???? She goes beyond help and her job. !!! Very helpful to guests but VERY LOYAL to her employees. Fantastic lady, look after her....,. a GEM indeed, XX
Helpful Report
Posted 8 years ago
Hi Beverly, Thank you ever so much for taking the time to leave such a lovely review. The team couldn't be happier to help your family have the best holiday. I'll be sure to pass on your wonderful comments to the wider team. Jessica, Head of Client Services
Posted 8 years ago
Holmegate House and the way kate & tom have equipped it had the 'Wow' factor from the moment we crossed the threshold! We tried hard to find something 'missing' but failed!! Top hit, by a long way was the swimming pool - brilliant. We did 'drag' ourselves off site to enjoy Studland, Lulworth Cove, Durdle Door and of course Wareham, but really appreciated just relaxing 'at home' and enjoying the house and garden. The local team do kate & tom's proud. Thank you.
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Posted 8 years ago
Efficient communication. Property beautifully presented. Reception team warm and helpful. I would be happy to use Kate & Tom's again.
Helpful Report
Posted 8 years ago
Hi John, So pleased to hear you had such a positive experience with us. The team look forward to helping you again in the future. Jessica, Head of Client Services
Posted 8 years ago
Peace and rest in beautiful surroundings with little ones totally content every day. Such comfortable beds! One evening meal by Nomad, v good indeed ???????? (though I have to tell you that my 7yr old grandson thought it "delicious but not as good as Gran's roast")
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Posted 8 years ago
Felt very confident about booking through Kate and Toms especially regarding the attention to detail, prompt service and an enormous amount of information available. Would definitely recommend them and use them again.
Helpful Report
Posted 8 years ago
Great house and great location, but some members of the group had trouble finding it in the dark! We were very lucky with the weather and had a BBQ with the little ones playing in a paddling pool. On the down side, the minute freezer could not accommodate are frozen food. However, Zoe did put some in her own freezer but other food had to be kept in cool bags being topped up regularly with ice blocks! The welcome pack consisted of 5 eggs! No sign of the excellent lemon drizzle cake mentioned by previous guests!
Helpful Report
Posted 8 years ago
Our visit to Lamper Head was fantastic - worth every penny, even if the weather wasn't at its kindest. The house, pool and grounds are wonderful and kept our four grandchildren occupied the whole time. The comments from our visitors amplified our thoughts. Please thank Heather and her team for making us so welcome and presenting the house and gardens in such good condition. Many thanks Tony and Liz Munton
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Posted 8 years ago
Fabulous place, house, and location. Laura was extremely helpful. All the family had a great time.
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Posted 8 years ago
Derwent Manor lived up to all our expectations - lovely bedrooms, spectacular dining room etc. The family enjoyed the fab outdoor space especially as the weather was good. We had a wonderful family reunion.
Helpful Report
Posted 8 years ago
Fourteen of our family from age three to seventy-five got together for a celebration of my husband's birthday at Marsden Manor and enjoyed the most wonderful weekend in this beautiful place. We all want to go back and are trying to think of an excuse for a celebration next year! We made full use of the croquet, tennis , table tennis, swimming pool, two TV rooms, little ones playroom , Wendy house, and all the games. Bensons delivered a most welcome meal for our first evening, and served a superb buffet lunch on the Sunday. A truly magical weekend!
Helpful Report
Posted 8 years ago
This was our second visit to the Tythe Barn. We had a lovely time (again). Milborne Wick is an ideal place to unwind and the facilities at the Barn suit our family really well. We have already spoken to Vickie, who manages the property, about what changes we noticed between our first stay last year and our visit this summer.
Helpful Report
Posted 8 years ago
Idyllic situation and a lovely house well-equipped and comfortable. We enjoyed a wonderful week's holiday. One thing that needs sorting out is the rubbish collection situation. The collector is obviously a stickler for the rules and didn't collect anything that wasn't in the wheely-bin. As the bin was full when we arrived the situation was unresolvable. There is also some confusion regarding recycling. We put stuff in the coloured plastic bags provided - but at the shop, when we tried to get more bags we were told that was the Welsh system - and the collections were made by Gloucestershire! It would have been nice if there had been more than one tea towel. The downstairs loo basin has a slight leak from the waste pipe underneath. We confess to one broken dinner plate.
Helpful Report
Posted 8 years ago
Key handover unsatisfactory. 3rd set of adults had to sleep in children's bedroom. House only suitable for 2families. Loved the house &environment enabling us to have wonderful family re-union. Jean Kemp .
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Posted 8 years ago
Pedington Manor is a place where family 'get togethers' can happen in comfortable luxury. There is enough space,with numerous rooms so that everybody can 'catch up' either as a big group or at times just a few people. All the equipment is of a high standard especially the beds - they are just so very comfortable. Having the option of a large group either eating 'formally' in the dining room, or 'more relaxed in the huge kitchen or out on the patio.......... endless possibilities. This is our second visit and we have all agreed we will back in 2017. And the play ground for our grandchildren is simply delightful .
Helpful Report
Posted 8 years ago
meadowbank house met all our need with 14 of us ranging from 60 to 3 months Highly recommended
Helpful Report
Posted 8 years ago
The house was fantastic and before our stay the Kate and Toms team were very helpful and replied very quickly to any queries we had. Thank you
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Posted 8 years ago
Incredible! the house was great - beautiful interiors and the most fabulous views. So much entertainment and beautiful surroundings. Gemma was a great host - on hand to help with any queries but left us to it in the main. Would definately reccommend a trip here. Surrounding area is lovely - we went to a nearby lake for watersports which was great, enjoyed the nearby walks and had lots of fun at the house with the pool, cinema room etc. Thoroughly reccommend! Thanks for a great stay.
Helpful Report
Posted 8 years ago
We were group of 13 Adults and 7 Children and stayed at Derwentwater House in August 2016 for 3 nights. The place is amazing and our only regret was that we did not stay longer. The team at Kate and Toms were a pleasure to deal with. We would certainly book with them again.
Helpful Report
Posted 8 years ago
We booked through Kate and Tom's for a midweek break at Riverside Mill. The booking process was straightforward, although I agree with other users that response from the team is a little slow at times, however they are polite and helpful. Riverside Mill is an exceptional place to stay...it has something for everyone, there is ample space both indoors and outdoors. The property is well maintained and the surrounding gardens are exquisite. This is our second booking with Kate and Tom's no doubt we will be booking again!!!
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Posted 8 years ago
kate & tom's is rated 4.7 based on 1,520 reviews