kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marsden Manor is fantastic. A truly beautiful house. Plenty of indoor space, amazing gardens and a fabulous pool. Our entire party had a ball of a weekend. Only two items to mention, there really aren't enough serving platters/dishes for such a big house. We were a party of 15 and lack of serving platters/dishes was an issue for a party of our size. Also, there are no parasols for the garden furniture. Apart from that we couldn't find a fault! Diana greeted us on arrival and she was delightful and informative. Thank you once again.”

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Posted 8 years ago

“Apart from two maintenance problems - freezer leaked and the pool seemed to need topping up with water each day - everything was perfect for our anniversary weekend with the family. Thank you.”

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Posted 8 years ago

“A beautiful house in a marvellous position. Wonderful facilities and very well equipped.”

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Posted 8 years ago

“Fantastic house that was absolutely perfect for the young children we had within our group. Customer service before the stay was very good and far superior to other luxury rental sites that I had tried. Fourth house I have rented through K&T and I will definitely be back!”

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Posted 8 years ago

“Rigby house is just a perfect venue for a girlie weekend away. The house is gorgeous and has everything you need. Such lovely touches everywhere and the secret field was perfect for our picnic and sports day!! I would recommend Kate & Toms to anyone and all my friends will definitely be booking with you in the future. Thank you!”

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Posted 8 years ago

“We were extremely happy with our stay. Charlie was so kind and we had a wonderfully, relaxing break away. Thank you!”

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Posted 8 years ago

“The booking process worked well The property rented, Bristowe Hill, was fantastic and was enjoyed by all”

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Posted 8 years ago

“We have now used your company for several holidays and also recommended you to friends. We have been delighted with the friendliness, quality of the properties and overall organisation, thank you”

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Posted 8 years ago

“We had a fantastic week long stay at Holmegate House and Wing in July 2016 as a large group comprising multiple young families and singles. The house is spacious and beautifully presented and perfect for young families, we will be highly recommending it to friends and family.”

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Posted 8 years ago

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Hi Sarah, We're so please to hear you had such a good week at Holmegate House and Wing. We look forward to hearing from your friends and family! Jessica, Head of Client Services

Posted 8 years ago

“The house fully lived up to our expectations. The handyman who showed us how everything worked was really helpful. The house was very clean and presentable, so well done cleaners. Our family (14 ) ranging from 3-43 availed themselves of all the amenities. The pool especially was a big draw. A truly beautiful place. If we have to make any suggestions, the lack of privacy i.e. no doors between the toilets and the bedrooms caused some problems. All together a very successful stay made perfect by the amazing weather!”

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Posted 8 years ago

“The company was very good:- there was a problem with the property but they took responsibility and dealt with it quickly. I would definitely book through them again.”

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Posted 8 years ago

“Kate and Toms have been incredibly helpful to work with. The house we stayed in more than surpassed our expectations. It was clean, neat and beautiful. Set in the middle of the country side. We even had a peacock wandering around. The hot tub was a perfect addition to the weekend. Only thing wrong (and everything else was incredible) is that the table only sat 20 people and not the 26 ppl written on website. Thanks for an amazing weekend away, would go again any day!!”

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Posted 8 years ago

“We rented this property for a friends hen party this weekend, and we had the most amazing weekend!! The property is gorgeous and perfect for a big group. The owner of the property met us to check us in and was fabulous - so friendly and helpful! Wpull definitely rent this property again. Thanks!!”

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Posted 8 years ago

“As we were celebrating a big birthday with all the family, and grandchildren ranging in ages from 18 to 2 The Lindens was perfect in every respect: space - family room - the trampoline, tennis courts and swimming pool - not to forget the games room. Brett was most helpful and we had an unforgettable week.”

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Posted 8 years ago

“Polpier is a beautiful property with lovely views and a wide range of facilities. The house manager and gardeners were extremely helpful and friendly and the house and garden was very well looked after. A swim in the morning, croquet before lunch, salad from the garden and tennis in the afternoon. Oh and I forgot the snooker table, table tennis and the disco. We spoilt ourselves even more on our last evening by hiring Pencoose Pantry to create and serve a fabulous meal. Thanks everyone for making a great stay for us!”

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Posted 8 years ago

“Our family gathering was a huge success having all come together from as far afield as NZ Scotland and London for a 70 th birthday It was everything and more than we were expecting as the house itself is SO tremendously welcoming as well as being so well appointed spacious clean fantastically comfortable beds and with every need catered for in the kitchen - extra fridges etc We had 5 grand children from11 to 3 who spent hours in the fabulous pool and hot tub and the older generation weren't far behind ! they also loved the games room It was hard to believe we only had from Friday afternoon to Monday morning as we had done so much including walks and a pub to the Our one regret is not being able to get i On that note we were hugely grateful to having the extra hour in the morning we left as it just made the w/e seem better value We all just wish it could h e been for longer Thank you so much for everything and to eveyone involved I could go on and on Hazel Wager y”

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Posted 8 years ago

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Hi Hazel, I'm so pleased to hear the weekend was a success. I'll personally share this feedback with the team and your kind words. Jessica, Head of Client Services

Posted 8 years ago

“Marsden Manor suited us perfectly - the housekeeper was excellent but a tiny criticism for the keen croquet players was that the croquet lawn had not been cut very recently! Also we did check twice with you the postcode for the Waitrose delivery which you got wrong, necessitating two further phone calls to change the delivery address. Unfortunately the order had been delivered to the wrong address (this happens frequently according to the owner who redirected the van to us).The housekeeper has the correct postcode so perhaps you could amend your records. A large swarm of bees was an interesting disturbance to lunch on the lawn - they entered the roofspace above the 2nd floor but as two of us are keen bee keepers we managed to calm proceedings and then shoo some bees from the top floor. We did not disturb the housekeeper because it was Sunday and she was going to a party. However we appraised her of the situation before we left. Our stay and your input was most certainly very good. Perhaps Bensons could have sent a chef who had brought a menu with him (we had got one which we lent to him as he tried and failed because of poor signal to have one sent digitally. The waitresses were not very agile and probably inexperienced eg didn't refill wine glasses, water jugs or pour coffee without prompting but the food was truly excellent and recommendable. Many thanks and with hope that this doesn't sound too grumpy old womanish, Sue”

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Posted 8 years ago

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Hi Sue, Some great feedback there - and we'll pass this on to the team and external parties you mention. Pleased to hear you had a great time. Jessica, Head of Client Services

Posted 8 years ago

“We Loved the mill, really beautiful location, wonderful Property in idilic surroundings which was incredibly quiet and relaxing yet close enough to many local amenities. very helpful owner who was just a phone call away. Wouldn't hesitate to book this property again, it really was delightful. Thanks for a wonderful weekend. Laura”

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Posted 8 years ago

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Hi Laura, Bois Mill really is beautiful and glad you had a great time. I'll pass on your kind words to the owner. Jessica, Head of Client Services

Posted 8 years ago

“We have just returned from a wonderful weekend at Peddington Manor, a large hen party and a fantastic time was had by all. The whole process from start to finish was managed very professionally by Kate and Toms. I would definatly return again and recommend to others. Thank you. Elaine Mcdonagh”

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Posted 8 years ago

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Hi Elaine, I'm so pleased to hear you had a great time, and look forward to seeing you again in the future! Jessica, Head of Client Services

Posted 8 years ago

“Wonderful house, beautiful setting - perfect for our family of 11! Highly recommend ...”

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Posted 8 years ago

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Hello Nancy! Thanks for taking the time to let us know about your stay at Meadowbank House, it certainly is the perfect family house :) - Jessica, Head of Client Services

Posted 8 years ago

kate & tom's is rated 4.7 based on 1,520 reviews