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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Even though there was an initial error with double booking , you quickly and professionally resolved the problem . We could not have been happier with the outcome! Kimmeridge Hall was stunning ! A real honour to stay in such a beautiful property - we were overwhelmed by the beautiful art works and furniture and the fascinating historical documents . The bedrooms were all very comfortable with high quality linen and towels and the bathrooms were great. We enjoyed the gardens - having lunch on the terrace, playing croquet and the front lawns were super for rounders and football for the youngsters. The views in the morning from the front bedrooms , drawing room and dining room were out of this world! The welcome from Julie the house manager and her staff was very friendly- she was a gem ! Reassuring too to know she was on site in case of any issues. We wouldn't hesitate to book through you again or to recommend you to others.
Helpful Report
Posted 8 years ago
Hi Caroline, Thank you so much for taking the time to leave such lovely feedback! I will ensure it is shared with the rest of the team. We are so glad you had such a wonderful stay and we very much look forward to hearing from you in the future. Jessica, Head of Client Services
Posted 8 years ago
Great company to do business with, smooth booking, check in and check out - house was great as well! Thank you.
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Posted 8 years ago
Hi Kirsty, Thank you so much for giving such lovely feedback! I'm so glad you had such a lovely experience. Jessica, Head of Client Services
Posted 8 years ago
Fantastic 4 nights at Churchill Wood celebrating my birthday with my family. A wonderful house with absolutely everything we could ask for. There were 9 adults and 5 children and we still felt there was plenty of room in the house. The garden is huge, excellent for kids ... and the hot tub a definite hit with the grown ups! We all loved our stay and would have no hesitation in returning ..... a very big thank you from us all!
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Posted 8 years ago
Hi Shona, We are so glad we played a part in your wonderful birthday celebration! Thank you so much for taking the time to give such lovely feedback, I will ensure it is shared with the whole team. Jessica, Head of Client Services
Posted 8 years ago
Amazing house. Great area. Totally wonderful in every respect. Days outdoors surfing, cliff running, body boarding, playing on the beach etc followed by long evenings on the deck watching the sunset and enjoying dinner with family. I honestly cannot recommend the Dunes highly enough
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Posted 8 years ago
Hi Rachel, I am so thrilled to hear that you had such an enjoyable stay at The Dunes. I'll be sure to pass on your feedback to the owner as well as the wider team. Jessica, Head of Client Services
Posted 8 years ago
A fabulous location, the houses are beautiful. We held an offsite with our board of Directors there and it was wonderful. Highly recommend.
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Posted 8 years ago
Hi Patricia, We are so pleased to hear you had such a successful stay at Ferring Beach Houses. I will ensure your feedback is passed on to the rest of the team. Jessica, Head of Client Services
Posted 8 years ago
Enjoyed a lovely stay at Holmegate House. The property is tastefully decorated, very comfortable , clean and excellently furnished. Everything catered for from crockery to games in an idyllic setting. Surrounded by beautiful villages and coastlines. The local high street of Wareham had everything you need. Thank you.
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Posted 8 years ago
Hi Suzanne, Thank you so much for leaving such lovely feedback. We are so thrilled that you enjoyed your stay at Holmegate so much. Jessica, Head of Client Services
Posted 8 years ago
Pedington Manor was the perfect property for a 40th birthday family gathering of 20 people spanning 3 generations! A homely feel to the downstairs provides space to play for the kids and chill out and chat for the oldies. Wonderful dining room and kitchen/ utility with everything you'd need. Bedrooms are much less luxurious, basic really but quite fine nevertheless. We all had a truly brilliant time and would recommend Pedington Manor for any special occasion. We took advantage of Cattle Adventure park and Berkeley Castle too. Close by and good fun for all. I wouldn't hesitate recommending this fab property and hope others enjoy as we did.
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Posted 8 years ago
Hi Michael, I'm so please to hear that all of the family enjoyed their stay at Pedington Manor, it's a wonderful house and we really love it too. Jessica, Head of Client Services
Posted 8 years ago
It was incredible. The house was all the pictures showed Plus more! The rooms were amazing. The small touch of Perrier in the rooms was so thoughtful. Our whole group loved every second. Thank you for everything. It was amazing and I would recommend it to anyone.
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Posted 8 years ago
Hi Tamara, We really are so pleased that you had such a fabulous stay. I will ensure your feedback is passed on to the team and the owner. Jessica, Head of Client Services
Posted 8 years ago
This was a great position for us, as we wanted to visit the theatre in Stratford, and had not explored the town of Worcester before. Although just off the road, the noise from it was not at all troubling. We had A TREMENDOUS TIME, WITH LOVELY INDOOR AND OUTDOOR SPACES FOR FAMILY (sorry - capitals a mistake) celebrations. We particularly liked the dining room table, and used the kitchen for big meals regularly. The Aga was cumbersome and frustrating, though looked beautiful. Good to have another cooker too. And the living room was big enough for us to do some dancing, including an Eightsome Reel. We were fortunate to have weather to be outside from breakfast to evening hottub sessions - lovely garden. Bedrooms ranged from generous to charming, only 1 en-suite, but all well decorated, and extra put-up beds as needed - the housekeeping staff were very helpful about that, thank you Beds were very comfortable - and thanks for getting in feather-free bedding for our allergic family!
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Posted 8 years ago
Hi Frances, Thank you for taking the time to leave such wonderful feedback, we really are so pleased you and your family had such a great stay. I'll be sure to pass on your feedback to the rest of the team. Jessica, Head of Client Services
Posted 8 years ago
We hired Brockington Hall House for our Ruby Anniversary...via Kate and Toms big Party's....The Staff are all exceptionally helpful and very friendly you can feel they want you to have a good time and go out of their way to assist..the Housekeeper at the house was wonderful too... Can't wait to book another....
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Posted 8 years ago
Hi Denise, The team are so happy to hear this feedback and that you had such a wonderful. We can't wait to help you book your next property. Jessica, Head of Client Services
Posted 8 years ago
I stayed at Churchill Wood with a group of 11 friends for a long weekend. The house was perfect for our needs. The bedroom arrangements are flexible with some rooms being available as either a double or two singles. Getting that sorted out was a quick phone call and everything was done as requested. The communal spaces - inside and out - comfortably seated our whole party. The large kitchen is well laid out and very well equipped. It's perfect for a lot of people milling around while food is prepared. Plenty of fridge space and two dishwashers was a massive bonus. There was a welcome pack of food when we arrived and all the bedrooms had high end toiletries. One small suggestion for improvement (which is nothing to do with the house) would be to include a bottle of insect repellant in the welcome pack. I never expected to need that in England but came away with a number of nasty bites after a game of croquet! I would recommend Churchill Wood to a large group looking for a comfortable "home from home" to share.
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Posted 8 years ago
Hi Yvonne, I am so pleased to hear that you and your friends had such a great stay at Churchill Wood, it really is such a lovely house. I'll make sure your feedback is passed on to the house owner. Jessica, Head of Client Services
Posted 8 years ago
We had a fantastic time. First impression on arrival was even better than the pictures. The flowers fruit and cake that were there for our arrival were lovely. We thought about outside visits but over the weekend we were there, the Pool, Ping pong table, pool table, TV and BBQ kept us fully occupied. Beds lovely and comfortable and there was enough space for everyone to have some quite undisturbed time. Everyone was sad to leave. A weekend to remember. Peter
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Posted 8 years ago
Hi Peter, I am so pleased you had such a memorable stay at the Tythe Barn, it really is such a wonderful property! We'll be sure to pass on your lovely feedback to the owners. Jessica, Head of Client Services
Posted 8 years ago
Polpier was above and beyond expectations - everything was catered for and even though we had 20 people staying at Penpol and Polpier there was so much space. The pool area was excellent, the only issue was the sunbeds could have have been washed to remove the seagull mess more frequently. All of our guests were very impressed by the house and facilities Many thanks Mike & Gill
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Posted 8 years ago
Hi Mike, We're so pleased to hear you had such a fabulous time at Polpier and Penpol, we love it too! We'll be sure to pass on your feedback to the owner. Jessica, Head of Client Services
Posted 8 years ago
A lovely friendly company offering top quality accommodation. really impressed with the service offered, all queries were dealt with efficiently and swiftly direct with the owners, which you would not get from a larger company. First class, would definitely use again if we were to think about renting a large top end property again. keep it up Kate & Tom's.
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Posted 8 years ago
Hi Geoff, Thank you so much for your lovely feedback, the team are always more than happy to help. We very much look forward to hearing from you again in the future. Jessica, Head of Client Services
Posted 8 years ago
Hill House was a great success. Everything done to a high standard and in a good state of repair. The house is well located near many places of interest. We are considering going back next year.
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Posted 8 years ago
Hi Georgina, I am so pleased to hear you has such a successful stay at Hill House. We very much look forward to hearing from you again! Jessica, Head of Client Services
Posted 8 years ago
Great house, mainly clean in bedrooms and bathrooms although not so much in living space. Lovely outside space, garden and views. We were sad to leave!
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Posted 8 years ago
The Webbery Barn was excellent accommodation and our only negative comment would be around the quality of mattresses in some of the bedrooms. However the rest lived up to and exceeded expectations. The food provided by Sarah Jayne and team was fantastic and made a wonderful evening for my parents Diamond Wedding celebrations on Sunday.
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Posted 8 years ago
The Hyde was absolutely perfect for our stay. The house was immaculate, tastefully decorated and plenty big enough for our party of 19. Peta and her team went out of their way to make our stay perfect and Jamie the Chef is perfection. We are planning our next visit!
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Posted 8 years ago
Hi Jayne The Hyde is a fantastic house, and great to hear you all enjoyed it. I'll pass on the kind words to Peta and Jamie. I look forward to hearing from you again in the future. :) Jessica, Head of Client Services
Posted 8 years ago
I have found that each of the properties advertised through Kate and Tom's which I have hired has been superb. Springfield House, Polpier House and The Hyde have all been unique, well fitted out and of high quality with helpful owners and generous welcome baskets of local produce. The staff at Kate and Tom's are helpful and are able to give knowledgeable advice about the properties and follow up queries assiduously with the property owners which I have found very useful.
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Posted 8 years ago
Hi Rosemary Thanks for the review! You've tried some truly amazing properties, and we look forward to your next one with us. :) Jessica Smee, Head of Customer Services
Posted 8 years ago
It was a privilege to spend a few days at Marsden Manor. It is a beautifully decorated and thoughtfully appointed grand home set in the rolling Costwolds hills. Swimming pool, tennis court, croquet lawn, table tennis, walking trails setting out from the back of the property, a beer brewery a stone's throw away and even a library of kids' DVDs kept us all occupied during our stay. Kate & Tom's made sure our every comfort was catered for without intruding in any way. Marsden is an ideal place to get away from it all as mobile signals are intermittent and WiFi only covers a select few parts of the property.
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Posted 8 years ago
kate & tom's is rated 4.7 based on 1,520 reviews