Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 22,476 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 22,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

Write Your review

Tell us how Kabayan Remit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kabayan Remit 5 star review on 6th January 2026

246

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Any time I have a problem and any issue to my transaction the customer service team help me a lot and give me confidence about my transaction that it will sent to my family.”

Helpful Report

Posted 10 months ago

We're so glad to hear your feedback, Kabayan! We will continue doing our best to assist you if you have any concerns with your future transactions. Just feel free to message us and we'll be delighted to help!😊

Posted 10 months ago

“Ang bagal !”

Helpful Report

Posted 10 months ago

We apologize for the inconvenience caused, Kabayan. We understand your frustration. To assist you further, please share more details about your experience? Feel free to contact us via email at info@kabayanremit.com or call our hotline. We're here to help.

Posted 10 months ago

“Excellent job, no hassles”

Helpful Report

Posted 10 months ago

Thank you so much, Kabayan, for your continued support! We're thrilled to hear that you find our service hassle-free and excellent. We’ll keep working hard to keep it that way! 😊

Posted 10 months ago

“They have a good service thank you”

Helpful Report

Posted 10 months ago

Hi Kabayan! Thank you so much for your kind words! 😊 We're thrilled to hear you're happy with our service. If you ever need any assistance, we're always here to help. 👍

Posted 10 months ago

“It is hard to claim the 400 rewards points. When you click claim rewards. Not working. Goes to unlocked rewards don't know how to use it.”

Helpful Report

Posted 10 months ago

Hi Kabayan! We apologize for the trouble with claiming your reward points and are looking into it. To redeem rewards, please check your tier: No Tier (0-499 points): No redeemable rewards. Bronze Tier: 15% off transaction fees for 400 points. Please remember to redeem within 90 days as points expire after that period. Only one reward can be redeemed per transaction, and the highest applicable reward will be applied. For more details, please visit this link https://kabayanremit.com/terms-and-conditions-rewards/. For further assistance, contact us at 1(437)886-2999.

Posted 10 months ago

“Your customer service is lazy to respond,”

Helpful Report

Posted 10 months ago

Hi Joelito, We sincerely apologize for the delay in our response and understand your frustration. We truly value your feedback and are committed to serving you better. In the future, feel free to reach us also through our email at info@kabayanremit.com or our hotline at 1(587)287-2580 for quicker assistance. Your satisfaction is our priority, and we appreciate your understanding.

Posted 10 months ago

“Thanks to Kabayan remit very happy to your service freindly staff fast and reliable remittance easy to use ❤️💕😊”

Helpful Report

Posted 10 months ago

Aww, thank you so much for your kind words! We’re so happy to hear that you’re loving our service and that our team made everything easy and smooth for you! ❤️💕 We’re all about making sure our kababayans have the best experience, and your feedback means the world to us. Can’t wait to serve you again soon! 😄 Thanks again for choosing Kabayan Remit! 💪

Posted 10 months ago

“Always fast service and convenient.”

Helpful Report

Posted 10 months ago

Thank you so much for the kind words, Kabayan!😊 We’re thrilled to hear that you find our service fast and convenient. Our goal is always to make things as easy and seamless as possible for you! Thanks again for choosing us, and we look forward to serving you again soon! 🚀

Posted 10 months ago

“nothing resolve with my remittace sent last feb 22 untill now feb 25 nothing ia concrete to your answers so frustrating😡”

Helpful Report

Posted 10 months ago

Hi Raquel, We sincerely apologize for the frustration you’ve experienced. 😞 We’ll continue working harder to serve you better. Thank you for your patience and understanding.

Posted 10 months ago

“I found the customer service experience to be frustrating, as it takes a long time to get a response and have issues resolved. Additionally, the process of logging into my bank account to complete an Interac transfer is inconvenient compared to other remittance services. The transfer speed is also slower, and it doesn’t arrive within minutes as expected, which can be disappointing when time is crucial. Overall, the service could improve in terms of responsiveness, convenience, and transfer speed.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to share your thoughts with us! We really appreciate your feedback, as it helps us improve and better serve our customers. We're sorry to hear that your experience with customer service was frustrating, and we’ll be looking into the flow of communication between our team and customers to see where we can do better. We also apologize for any inconvenience caused by the delivery time. We completely understand how important it is to get transfers done quickly, especially when time is of the essence. Upon checking your transaction history, we see that it was delivered within our typical 1-hour timeframe, which is our goal for transactions under 50,000 pesos, depending on online availability and compliance review. We know you have high expectations, and we’re committed to meeting them. Thank you for choosing us, and we look forward to providing a better experience for you next time!

Posted 10 months ago

“Poor customer service”

Helpful Report

Posted 10 months ago

Hi Kabayan, We sincerely apologize for the inconvenience caused by the delay in your transaction. While delays are a rare occurrence, we understand that it’s never an excuse for any delays. Upon reviewing your transaction, we found that the delay was due to our partner bank's system maintenance, which unfortunately may have affected the timing of your transfer. Please rest assured that we're committed to improving your experience with us, and we're working closely with our partners to prevent this from happening again in the future. Thank you for your patience and understanding, Kabayan. We truly appreciate you giving us the opportunity to serve you, and we’ll do our best to ensure your next experience is much smoother!

Posted 10 months ago

“i used kabayan remmit online i can send money anytime to my family in backhome for almost 8yrs no need to go out just use their apps i can say this company their apps i trusted and i recomend to anyone!”

Helpful Report

Posted 10 months ago

Hi Moises, Thank you so much for your continued trust and support over the years! We're grateful to be your go-to for sending money, and we truly appreciate your recommendation. We’ll keep working hard to ensure your experience remains smooth and convenient. Thanks again for being a valued customer! 😊

Posted 10 months ago

“TOOK TO LONG TO PROCESS AND CREDIT THE FUNDS TO THE DESIGNATED ACCOUNT,”

Helpful Report

Posted 10 months ago

Hi Kabayan! We’re really sorry to hear that the process took longer than expected, and we sincerely apologize for any inconvenience this may have caused. We understand how important it is for funds to be credited promptly, and we’d love to look into this further to understand what happened. Could you please provide us with more details about your transaction, such as the date or the amount? This will help us investigate and ensure we improve the process moving forward. For further assistance, please feel free to reach out to us directly. We truly appreciate your feedback and patience as we work to resolve this. Thank you for bringing this to our attention!

Posted 10 months ago

“I have not have any problem with my transaction”

Helpful Report

Posted 10 months ago

Hi Kabayan! Thank you so much for sharing your experience with us! We’re really glad to hear that everything has gone smoothly with your transactions. It’s our goal to make sure things are easy and reliable for you, so we’re happy to know we’re hitting the mark. If you ever need anything or have any questions, don’t hesitate to reach out! Thanks again for choosing us, and we’re here whenever you need us!

Posted 10 months ago

“Easy way to send money and affordable fee. Thanks to Kabayan remit”

Helpful Report

Posted 10 months ago

Hi Mhel! Thank you so much for your kind words! We’re thrilled to hear that you find our service easy to use and affordable. It’s always our goal to provide a hassle-free experience at a great value, and we’re glad to know we’re meeting your expectations. Thanks again for choosing Kabayan Remit, Mhel. We appreciate you!

Posted 10 months ago

“Very happy and the employee is very talented 👏”

Helpful Report

Posted 10 months ago

Hi Kabayan! Thank you so much for your kind words! We're so happy to hear you're satisfied with your experience, and we’ll be sure to pass along your praise to our talented team. It’s always wonderful to know that we’re making a positive impact! We truly appreciate you taking the time to share your feedback. Thanks again for choosing us!

Posted 10 months ago

“Excellent”

Helpful Report

Posted 10 months ago

Hi Salvacion! Thank you so much for the wonderful feedback! We’re thrilled to hear that you had an excellent experience with us. Your support truly means a lot! We look forward to serving you again!

Posted 10 months ago

“I love Kabayan Remit. Competitive rates. The customer service reps are very friendly, approachable and knowledgeable. I only wish that we could check the rates without signing in just like the old Asenso Remit. Because now, we need to sign in before we could check the rates. If that could be fixed, i'll give Kabayan Remit a 5 star ratings. For now, i'll give KR a 4 star ratings. ⭐️⭐️⭐️⭐️”

Helpful Report

Posted 10 months ago

Hi Kabayan! Thank you so much for the kind words! We’re so happy to hear that you love Kabayan Remit and that our competitive rates and friendly service have made a positive impact. Your feedback about checking the rates without having to sign in is really helpful to us. We’re working on that feature and will be rolling it out soon! In the meantime, you can still check the rates on our website without logging in. We really appreciate your patience as we continue to improve your experience. Thanks again for choosing us! We’re excited to keep serving you.

Posted 10 months ago

“Higher fee than most remittance companies.”

Helpful Report

Posted 10 months ago

Hi Kabayan! Thank you for sharing your feedback with us. We understand that fees are an important consideration when choosing a remittance service. While our fees may be slightly higher than some others, we offer higher exchange rates than most remittance companies, which can often result in more value for your transfer. We’re always working to provide the best service possible, and we truly appreciate your input. If you have any questions or need assistance, please feel free to reach out!

Posted 10 months ago

“accommodating”

Helpful Report

Posted 10 months ago

Hi Joadel, Thanks a lot for your kind feedback! We’re so glad to hear that you found our service accommodating. It's always our goal to make your experience as smooth and helpful as possible. Thanks again for choosing us, and we look forward to continuing to serve you! 😊

Posted 10 months ago

Kabayan Remit is rated 4.8 based on 22,476 reviews