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Kabayan Remit Reviews

4.8 Rating 22,477 Reviews
97 %
of reviewers recommend Kabayan Remit
4.8
Based on 22,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Kabayan Remit Reviews

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

Write Your review

the exchange is high and it is easy to get what is sent.
Helpful Report
Posted 1 year ago
Hi Kabayan! We're so glad to hear about your great experience with us. We’ll continue to do our best to provide you with fantastic services. 🌟
Posted 1 year ago
Im very happy and satisfied for this sender.thank you!
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Posted 1 year ago
Hi Edgenvir, thanks for the lovely feedback! We are delighted to hear you found amazing value in our services. 😊
Posted 1 year ago
It is very prostrating sometimes especially if it’s emergency,I’ve been sending money for how many years using your company only now I in counters this problem also I’ve been here in Canada for 36 yrs I never experienced like this, anyhow I appreciate all your staff they are very responsive and patience answering and helping me. Once again thank you
Helpful Report
Posted 1 year ago
Hi Emelita, Thank you for your feedback! 🥰 We appreciate you sharing your experience with us. We sincerely apologize for the inconvenience you encountered. It's wonderful to know you've been with us for a long time! Rest assured, we'll do our best to prevent this from happening again. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏
Posted 1 year ago
We’re very satisfied on remittances we made on a credit to account mode but for cash collection thru your partner like M.Lhuillier, Palawan it’s not ok as they always collect an insurance fee which is quite vague, insurance for what?
Helpful Report
Posted 1 year ago
Hi Will, Thank you for your feedback and for bringing this matter to our attention. We're glad to hear you're satisfied with our credit-to-account transaction. Please note that the insurance fee on your cash collection is optional. You can inform your teller that you do not require insurance with your remittance. To assist further, please let us know which M Lhuillier or Palawan branch your recipient will be using to claim the funds. You can send these details to info@kabayanremit.com. Thank you. 😊
Posted 1 year ago
I trust them and they answer right away if you have questions
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Posted 1 year ago
Thank you for trusting us, Kabayan. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏 We'll keep doing our best to provide you with fantastic services. 🌟
Posted 1 year ago
good service, didn’t encounter problems with my remittance, just hoping you will have some points also to be earned by simply sending money that can be used as discounts but thanks anyway.
Helpful Report
Posted 1 year ago
Hello Kabayan! Your feedback and recommendations are greatly appreciated. Thank you for trusting us. Delivering your hard-earned money safely to your loved ones is always our top priority. 🙏 We love hearing your suggestions and want you to know that we are always listening! 🥰 If you have any other concerns or recommendations, please feel free to email us at info@kabayanremit.com.
Posted 1 year ago
Thank you kabayan
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Posted 1 year ago
Thank you for trusting us, Kabayan. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏
Posted 1 year ago
Very slow process. It takes a long time.
Helpful Report
Posted 1 year ago
Hi Kabayan! We'll always do our best to deliver your money to your loved ones as quickly as possible. Transfers below Php 50,000 are usually delivered within an hour. However, larger transfers take longer, as sometimes we need to conduct additional checks or banks may take longer to process. Don't worry, we're continuously improving the speed & reliability of our services to provide our customers with an even better remittance experience. Thank you for trusting us, Kabayan.
Posted 1 year ago
They don’t notify us senders when something went bad on the transaction.
Helpful Report
Posted 1 year ago
Hi Kabayan, Thank you for your feedback. We sincerely apologize for the inconvenience this has caused you We understand how important it is for you to be promptly informed when something goes wrong. Currently, our process involves waiting for a detailed report from the bank before we notify senders of any transaction problems. This step is crucial to ensure we have accurate and complete information before reaching out to you. We are continuously working to improve our communication processes and appreciate your patience. If you have any immediate concerns or need assistance with a specific transaction, please feel free to contact our support team at info@kabayanremit.com. Thank you for bringing this to our attention and for your understanding. Regards, Kabayan Remit
Posted 1 year ago
Very good remittance thanks
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Posted 1 year ago
Thanks for the lovely feedback, Maribel. We are delighted to hear you found amazing value in our services. 😊
Posted 1 year ago
They are very not helpful and useless
Helpful Report
Posted 1 year ago
Hi Andrew! Thank you for your review. We apologize for any inconvenience you may have encountered. Upon checking, we see that your account is not yet registered. To complete your verification, please check your email, as our team has sent you a message to resume your registration. If you have any questions, please feel free to contact us at info@kabayanremit.com. We're happy to assist. 😊
Posted 1 year ago
I talked to several representatives and still unable to verify my account even after multiple attempts of uploading my valid IDs. Support team is not helpful.
Helpful Report
Posted 1 year ago
Hi Kabayan! Thank you for your feedback, and we apologize for the inconvenience you experienced during registration. There was a technical issue during your initial attempt, which is why our support team advised you to retry the process. Rest assured, your account is now verified, and you can send money to your loved ones in the Philippines. If you have any questions, please feel free to contact us at info@kabayanremit.com. We are happy to assist you! 😊
Posted 1 year ago
The app is very accessible You can remit anytime, anywhere. Support is always open, helpful and ready for assistance
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Posted 1 year ago
Hi Alma, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊
Posted 1 year ago
Change your cash out menu that is accessible to every remittance institution so the receiver can pick it up anywhere at any cash out remittence offices.They just present the receipt to any remittance offices and get the money without declining that the name of the pick up office is not theirs… so they have to go to the designated remittance office to get the money (example PALAWAN just go to palawan, can’t claim it to CEBUANA) accdg to kabayan, can pick up to any of these pick up instution but NO they don’t honor it!!!
Helpful Report
Posted 1 year ago
Hi Helen! Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the payout center for your remittance. If your preferred pickup location is unable to service your remittance, please note that your receiver can also claim the funds at other payout centers. These include M. Lhuillier, LBC, Cebuana, Pera Hub, PSBANK, RD Pawnshop, Robinson Department Store, Tambunting, Villarica, or any Metrobank branch. Please remind the receiver to mention Metrobank as our remittance partner when claiming the funds. We are coordinating with our partner remittance center to resolve this matter. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.
Posted 1 year ago
Easier and fastest remittance thank u
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Posted 1 year ago
Hi Karen, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊
Posted 1 year ago
Redundant Compliance.
Helpful Report
Posted 1 year ago
Hello Kabayan! Thank you for bringing this matter to our attention so that we could thoroughly audit our process. Upon reviewing your case, we confirm that the procedure followed was proper and correct based on our compliance protocols. We apologise that you feel it was redundant. We appreciate your understanding and cooperation in this matter. It is part of our commitment to maintain a safe and secure banking environment for all our customers. We look forward to your next transaction🙏
Posted 1 year ago
5 stars for very good service, price, delivery, return and refund. Hassle free!
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Posted 1 year ago
So happy to hear your feedback! ❤️ We're lucky to have you on board, Kabayan.
Posted 1 year ago
Excellent customer service. Courteous staff; quick response.
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Posted 1 year ago
So happy to hear your feedback! ❤️ We're lucky to have you on board.
Posted 1 year ago
Very convenient I really like it, just follow the simple instruction or process on how to send it then you will get it in less than an hour, the rate is higher compare to other remittances
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Posted 1 year ago
We're so pleased to hear that. Thanks for sharing! 🥰
Posted 1 year ago
Easy to make transactions for the sender, quick to receive the money for the receiver! God bless KABAYAN REMIT!
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Posted 1 year ago
Thanks for the lovely feedback. We are delighted to hear you found amazing value in our services. 😊
Posted 1 year ago
Kabayan Remit is rated 4.8 based on 22,477 reviews