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Kabayan Remit Reviews

4.8 Rating 20,918 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

4.8

Based on 20,918 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 16th March 2024

221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like your apps before this is rubbished it not like before 1 min.or 1 hr & confirm your transaction . But now 1-3 days your a send money our love ones & loan”

Posted 2 years ago

Sorry to hear you've experienced issues with our service, Joel. We'll always do our best to deliver your money to your loved ones as quickly as possible, but sometimes we need to conduct additional checks or banks may take longer to process. Rest assured this is not an issue with our new mobile app. If there's anything else we can help with, please send us an email at info@kabayanremit.com. Thank you.

Posted 2 years ago

“I have in the past frequency used a singular remitting sender. (Clues in the title) Deciding to insist a periodic audit at a very inconvenient time, we have parted company! Since joining you recently I have experienced great frustrations with sending to the Philippines! From logging in, only to find out a new app is required to having to enter tiresome card details every time I wish to send….. Your sending fee is higher than my previous sender, though your rate to the peso is higher! The advantage is of course cancelled out in the £4.99 fee against £2.99 I was always in front previously, however, happy to stay with Kabayan Remit as initial problems appear to be resolved. Hope this helps Regards Graham grahamsteele1953@gmail.com”

Posted 2 years ago

Thanks for sharing that, Graham. We're always working on improving our services, so we appreciate every feedback we get.

Posted 2 years ago

“It was working perfectly fine with the old app! The new app has so many flaws. Changed password as requested, not valid and so is my email not valid.. How so? as my reciepts any form of communications goes through via my email. The developers of the new app needs to go work for Tesco as a cashier.”

Posted 2 years ago

Thank you for your review. Sorry to hear you've experienced issues with our app. We believe our team has already assisted you with this issue. If you still experience any problems when logging in to your account, please send us an email at info@kabayanremit.com. Thank you.

Posted 2 years ago

“Swift, straightforward and convenient way to transfer funds from abroad. However, processing fee is higher compared to rival remittance companies and offers less promotion (i.e. free transfer fee).”

Posted 2 years ago

Thanks for the lovely feedback. We are delighted to hear you found amazing value in our services. 😊

Posted 2 years ago

“Attention to the details,,,, quick and direct answer to the customers request”

Posted 2 years ago

So happy to hear your feedback! ❤️ We're lucky to have you on board.

Posted 2 years ago

“Sometimes I get disappointed because it takes a while before they received the money in the Philippines. Then when you check the apps it does not update as well. You need to have a system same as Remitly where we received email and text messages to let us know if the money is in the Philippines or not. Though your rate is higher but then your service is slow and not responsive to our needs.”

Posted 2 years ago

Hi Kelly, thank you for your review and for raising your concern with regard to this matter. Please make sure you download our NEW mobile app to make use of these great features. We hope this helps. Thank you!

Posted 2 years ago

“You updated your system and now I have but you dont have the bank and account details of our beneficiaries. It is an inconvenience starting all over again”

Posted 2 years ago

Hi Vivien, thank you for your review and we would like to apologise for any inconvenience caused. Rest assured that this is only a temporary hiccup as a massive amount of data are being imported to the new system. You will see your beneficiaries and existing transactions in your account over the next few days. If there's anything else we can help with, please send us an email at info@kabayanremit.com. Thank you and have a great day!

Posted 2 years ago

“Unfortunately this remittance is not applicable here in Ireland because our money here is not GB£ so I couldn’t give a nice reviews on it before when UK is still in European Union it’s fine no problem sending but now there not accepting euros anymore just their currency’s. But thank you anyway and Gudluck to the new mobile apps.”

Posted 2 years ago

Thank you for your review. We would like to apologise as we had to temporarily suspend non-UK transactions due to Brexit. You can rest assured that we are currently working on resuming our operations in Europe, so we can help more kababayan send money back home. Please keep an eye out for our updates by following us on social media or signing up for our newsletter. If you have any questions, please email us at info@kabayanremit.com. Thank you and hope you have a great day!

Posted 2 years ago

“I have to enter my card number every time I use you service. It would be better if you saved my card and all I have to do is click it enter the cvv. If I use another card I can then enter the new cards number”

Posted 2 years ago

Hi Barrie, thank you for your feedback. However, we do not save our customers' card details for security purposes. We hope you understand. If there's anything else we can help with, please send us an email at info@kabayanremit.com. Thank you and have a great day!

Posted 2 years ago

“i rarely use this because service charge is higher than the other remittance.”

Posted 2 years ago

Thanks for sharing that, Rodlyn. We're always working on improving our services, so we appreciate every feedback we get.

Posted 2 years ago

“Good service! But very low limit in sending money every month! Also expensive transfer fees”

Posted 2 years ago

Thanks for sharing that, June. We're always working on improving our services, so we appreciate every feedback we get.

Posted 2 years ago

“Good easy to use”

Posted 2 years ago

Hi Marie Anne, we're delighted to hear that you had such a positive experience using our services. 😊 Please feel free to share your feedback on how we can improve our services by sending us an email at info@kabayanremit.com. Thank you!

Posted 2 years ago

“I put poor rate at this time as I never received any email or txt message from kabayan remittance if the money that I have send lately thru kabayan has already been received in the philippines or not. I was sending thru kabayan remit most of the time with a good feed back but only now they have failed me.”

Posted 2 years ago

Sorry to hear you've experienced issues with our service. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 2 years ago

“Your exchange rate is really good but it takes a day now for the money to be debited into the beneficiaries account”

Posted 2 years ago

Thank you for your review. We'll always do our best to deliver your money to your loved ones as quickly as possible. Transfers below Php 50,000 are usually delivered within an hour. However, larger transfers take longer, as sometimes we need to conduct additional checks or banks may take longer to process. Don't worry; we're continuously improving the speed & reliability of our services to provide our customers with an even better remittance experience.

Posted 2 years ago

“Thank you.”

Posted 2 years ago

Many thanks for your support! We really appreciate it. 😊

Posted 2 years ago

“Fairly done but do not respond easily we need to ring back to know the outcome of the transaction”

Posted 2 years ago

Thanks for sharing that, Leticia. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 2 years ago

“One transaction delayed until I called to find out the reason otherwise no notice of any problem cause .”

Posted 2 years ago

Thanks for sharing that, Sahara. We're always working on improving our services, so we appreciate every feedback we get. Thanks!

Posted 2 years ago

“Rates are a bit higher”

Posted 2 years ago

Thanks for the review, Jefferson!

Posted 2 years ago

“Charges is much compared with other remittance”

Posted 2 years ago

Thanks for sharing that, Marjorie. We're always working on improving our services, so we appreciate every feedback we get. All the best!

Posted 2 years ago

“Got a problem with my remittance and took a wk toresolve”

Posted 2 years ago

Sorry to hear you've experienced issues with our service, Ma Judy. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 2 years ago

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Kabayan Remit is rated 4.8 based on 20,918 reviews