Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House, Suite 5, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 20,971 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

Info

Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House, Suite 5,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 2nd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot access documents keeps asking for new passwords every 5 minutes. Terrible. Ive paid 42 quid for this.”

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Posted 2 years ago

Dear Richard, Thank you for taking the time to leave us a review. I can see you have since spoken to one of our advisors who assisted you with your online account and I can see the account is now active. Should you require any further assistance please do not hesitate to contact our office. Kind Regards, Claire

Posted 2 years ago

“At 90 years old, I found the process of obtaining cover quite easy . I was treated with courtesy and professionaly. This is not the first time I have used Just Travel Cover.”

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Posted 2 years ago

“Very helpful and good service hopefully won't need to use the cover.”

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Posted 2 years ago

“I was happy with the service, apart from the fact that i requested a paper copy of the policy. I was assured this would be sent to me, but I have not received it.”

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Posted 2 years ago

Dear Janet, Thank you for taking the time to leave us a review. I'm sorry you have not yet recieved your documents by post. I will ensure the documents are posted to you, please allow 3-5 days to receive them. Kind Regards, Claire

Posted 2 years ago

“Efficient, helpful”

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Posted 2 years ago

“it was very easy to do and the person whom delt with my insurance was very helpfull”

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Posted 2 years ago

“The service was very good thank you. PJCole”

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Posted 2 years ago

“Easy to access. Lovely, efficient staff if I have needed to contact them. Very reasonable rates. No complaints at all. Have recomended to friends. Many thanks. Maureen Rowbury.”

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Posted 2 years ago

“No problem with acquiring the cover an interesting experience trying to get P&O to accept it as a valid policy”

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Posted 2 years ago

“Recieved documentation yesterday and read through highlighting points and numbers ready for my trip - easy to understand and I believe I have the cover I need, so thank you”

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Posted 2 years ago

“Took a little time to read through the various quotes and options for the cover desired. pricing was clear once all possible providers displayed. I was able to select the best cover that was applicable to me. Once selected it was easy to pay and a confirmation email was received promptly.”

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Posted 2 years ago

“I have been billed incorrectly for my travel cover twice amount has been taken on my credit card”

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Posted 2 years ago

Dear Mrs Farrukh, Thank you for taking the time to leave us a review. I have tried to contact you by phone but have been unsuccessful. I have checked our payment system from the date your insurance was purchased however I am only able to find one transaction for the premium you paid. Please contact our office free on 0800 294 2969 and we can investigate this for you. Kind Regards, Claire

Posted 2 years ago

“If a travel agent is liable of cancellation they are unable to consider a claim regarding any costs incurred”

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Posted 2 years ago

“Very helpful on the phone - I’m still away in Europe so will be more able to comment when I get home”

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Posted 2 years ago

“Clear, straightforward and efficient”

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Posted 2 years ago

“Lines were busy, but I got a phone back within about 10 minutes. Always a helpful friendly service and competitive pricing.”

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Posted 2 years ago

“Ask and it shal be given. I got 31days as opposed to 21 as advertised, just for asking!!! A great company!”

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Posted 2 years ago

“Good product, website easy to negociate with online support”

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Posted 2 years ago

“Everything that I required”

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Posted 2 years ago

“I did like the promptness of the agetns to deal with our request and the customer satisfaction commitment of the company.”

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Posted 2 years ago

Just Travel Cover is rated 4.7 based on 20,971 reviews