Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,225 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quote process is straightforward. My question was answered promptly via the online chat which was really helpful.”

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Posted 2 years ago

“Simple online process at a reasonable cost.”

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Posted 2 years ago

“Spoke to someone on the phone who was very helpful, The insurance is really good as you can choose what components of the insurance you want, for example, I only wanted health insurance and not all associated things other insurers charge for like lost luggage, flight cancellation.”

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Posted 2 years ago

“Customer service is really bad. I have phoned to ask some questions / clarify the cover and spoke to two different advisors but was made to feel like I am mithering them. I thought they probably had a long day so tried again the next day and met the same unpleasant attitude. I have purchased the insurance as felt I was pushed into it without believing it is the right cover for me and my husband. I have found a better deal and customer service since so cancelled the product within the cooling off period. And yet again the same unpleasant customer service. They all sound like they don't want to be at work, don't want to answer the calls and definitely don't want to answer any questions....I would not recommend this company to anyone. 🤷”

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Posted 2 years ago

Hi Mrs. Kay, Thank you for your feedback, we appreciate your time. We believe you have spoken to our complaints handler today and this has been dealt with accordingly. Apologies for your experience once again, Just Travel Cover.

Posted 2 years ago

“Got a quote online and purchased it over the phone. The person on the phone whose name I can't recall, was very patient as we had a bad line and I was finding it hard to hear her.”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

“Very good price of insurance and excellent customer service.”

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Posted 2 years ago

“Competitive price for us and easy to organise but not had to claim, that will be the real test.”

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Posted 2 years ago

“Simple and efficient.”

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Posted 2 years ago

“Quite good but needed help from the online help which was very efficient”

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Posted 2 years ago

“Always excellent service despite my ongoing health issues. Thoroughly recommended.”

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Posted 2 years ago

“Dealt with very professionally and efficiently. Very pleasant advisor.”

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Posted 2 years ago

“Excellent advisor, clear concise questions , happy to be a returning customer”

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Posted 2 years ago

“I always use Just Travel . They have clear process. Really good 👍🏻”

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Posted 2 years ago

“Easy to arrange online”

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Posted 2 years ago

“Online /phone short effective service as normal.”

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Posted 2 years ago

“Bought on line. Easy process.”

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Posted 2 years ago

“Very satisfied with the service I received particularly over the phone as my computer skills are very limited.”

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Posted 2 years ago

“Very good custermer service and polite”

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Posted 2 years ago

“The most expensive travel insurance”

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Posted 2 years ago

Just Travel Cover is rated 4.7 based on 21,225 reviews