Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House, Suite 5, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 20,971 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

Info

Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House, Suite 5,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 2nd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to arrange and seller Was extremely helpful”

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Posted 2 years ago

“Easy and simple to complete online.”

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Posted 2 years ago

“Online applications for site showed error messages and didn’t register one of our options. Called up customer services who told me they couldn’t help on a Saturday and to call back during the week. Immediately cancelled our policy before it even started. Shocking customer service”

Helpful Report

Posted 2 years ago

Dear Mrs Williamson, Thank you for taking the time to leave us a review. I apologise we were unable to assist you on Saturday. We only have sales staff working on a Saturday. Our admin lines are open 9am - 5pm (Monday - Friday). Kind Regards, Claire

Posted 2 years ago

“Very expensive compared to last timew. No discount applied for returning customer. The rep sounded bored and irritated”

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Posted 2 years ago

“Im very happy with your cover i wouldn't go amywhete else i had to put claim in earlier this yr it was all settled within a month”

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Posted 2 years ago

“We took this policy out on 12th April as we were travelling the next day. When we went to put in our flight details-as we have luggage cover we had not been sent the correct policy number to be able to do this. The policy number we were given does not correspond with what the luggage part of the cover were requesting. What we were quoted as our policy number by yourselves was GTGEX/JT/221150/2024 this meant that we could not open an account so as to give our flight details. So after paying for this cover we were not able due to some administrative error to use this cover. We are flying back to the UK on 5th May & will have the same problem. This, please,needs to be rectified ASAP so we can have the cover & peace of mind that we have already paid for. I await your urgent response & solution to this error. Regards Teresa McMullan”

Helpful Report

Posted 2 years ago

Dear Mrs Mcmullan, Thank you for taking the time to leave us a review. I'm sorry you were unable to use the Smart Luggage cover on your outbound flight. Please let us know if there were any baggage delays and we can investigate this further for you. Your Smart Luggage reference number is shown on your policy schedule. The reference is SL/164114/2024. Should you have any further queries or require any assistance registering your return flight, please do not hesitate to contact us on 0800 294 2969. Kind Regards, Claire

Posted 2 years ago

“The purchasing experience was easy. Can’t comment on claims”

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Posted 2 years ago

“Easy to do online”

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Posted 2 years ago

“Very Good”

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Posted 2 years ago

“Easy to use and affordable cover options”

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Posted 2 years ago

“Needed a one trip U.K. insurance and this was straightforward and easy.”

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Posted 2 years ago

“Easy, cost effective and efficient service that suited my travel needs.”

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Posted 2 years ago

“Good value and cover”

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Posted 2 years ago

“I bought the policy and the following day was sent a 10% discount code. Very unhappy.”

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Posted 2 years ago

Dear Mrs Beale, Thank you for taking the time to leave us a review. I can see one of our advisors have been in touch to apply your discount code and refund the difference of premium. Should you have any further queries please do not hesitate to contact us. Kind Regards, Claire

Posted 2 years ago

“Easy to manoeuvre around the sight”

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Posted 2 years ago

“Very reasonably priced was a bit unclear about cruise cover but clarified with telephone call.”

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Posted 2 years ago

“Great price great service and help thanks”

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Posted 2 years ago

“Explained everything and matched a previous quote from another company. Will use again.”

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Posted 2 years ago

“Excellent service, well outlined and caring staff”

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Posted 2 years ago

“Efficient and pleasant to deal with”

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Posted 2 years ago

Just Travel Cover is rated 4.7 based on 20,971 reviews