Login
Start Free Trial Are you a business? Click Here

Just Travel Cover Reviews

4.7 Rating 21,106 Reviews
95 %
of reviewers recommend Just Travel Cover
Read Just Travel Cover Reviews
Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

Write Your review

Just Travel Cover 5 star review on 21st January 2025
Mr Albon
Just Travel Cover 5 star review on 1st June 2023
Mr Rees
Just Travel Cover 5 star review on 14th April 2023
Mr Long
Just Travel Cover 5 star review on 27th February 2023
Mrs High
Just Travel Cover 5 star review on 21st February 2023
Mr Jackson
Just Travel Cover 5 star review on 7th February 2023
Mr Rhodes
Just Travel Cover 5 star review on 7th February 2023
Mr Rhodes
3
Anonymous
Anonymous  // 01/01/2019
Excellent service on the phone.
Helpful Report
Posted 1 year ago
A reliable and professional company.
Helpful Report
Posted 1 year ago
Very easy to go with Just Travel again. Easy to fill out relevant forms online with any errors on our part were highlighted so we could rectify quickly to move on accordingly.
Helpful Report
Posted 1 year ago
Exactly what we needed, and cheaper than we thought.
Helpful Report
Posted 1 year ago
Couldn't complete on-line application and had to call direct to sort it out
Helpful Report
Posted 1 year ago
used Just travel before, and have been satisfied no complaints so why change.
Helpful Report
Posted 1 year ago
Great service and price
Helpful Report
Posted 1 year ago
You might review your website lettering. I did have some difficulties reading the font in a few places. Ensure always good contrast; preferably black writing (no italics) on white beckground, and not too small. (Not everyone has magnification avaiulabe). After completing the required information to obtain a quote, I then left replying to whether I would choose or not for a few days to copnsider it. On tryong to enter your site and set up a password, I got absolutely n o response. Nothin g came on e-mail at any time to al.low me to proceed. Is this because I had left it so long? Can you revise your system t hold options ,open longer? I rang the office, and Katy (?) was able to assist politely and competently. However, I have not yet been able to conect witht extra 'Snart Luggage' site for the extra £3; not sure if missing some zone to click. If asked by a friend, I would suggest they try you, but with provisos!
Helpful Report
Posted 1 year ago
Dear Ms Baker, Thank you for taking the time to leave us a review. I have passed your feedback regarding the website on to our marketing team. I have sent you a reset password email which is showing as delivered, if you follow the instruction on this email, this will allow you to create a password and login to your account. With regards to Smart Luggage, if you would like to call our freephone number 0800 294 2969, we can assist with this. Kind Regards, Claire
Posted 1 year ago
Professional service friendly knowledgeable staff
Helpful Report
Posted 1 year ago
All was very easy to set up. Access to the documents is straightforward.
Helpful Report
Posted 1 year ago
Good customer experience. Not a seasoned traveller so on this occasion I used MSC recommendation. Time will tell if i've got a good deal or not. Very happy so far.
Helpful Report
Posted 1 year ago
Very easy to choose .clear and consistent.
Helpful Report
Posted 1 year ago
Pleasant friendly staff, well explained and quick.
Helpful Report
Posted 1 year ago
Has a clear process to list your health information on. Significantly Just Travel recognises "Mild Asthma" as a separate condition - whereas other insurers only see "Asthma" and then heap on charges.
Helpful Report
Posted 1 year ago
Great communication lovely friendly staff
Helpful Report
Posted 1 year ago
Long term customer of just travel. Luckily, I have not had to claim.
Helpful Report
Posted 1 year ago
Always use your company staff polite and friendly and if you’re booking online website easy to use would definitely recommend
Helpful Report
Posted 1 year ago
Always a friendly helpful service, I wouldn't go anywhere else for my travel insurance now
Helpful Report
Posted 1 year ago
I have used just Travel for many years for all my travels sometimes cruising some times short breaks and sometimes flying for longer holidays , I am very happy with the polite and helpful staff I talk to on the phone and the cover I have , I will always use Just travel in the future Mrs Wilson
Helpful Report
Posted 1 year ago
I found everybody very helpful and efficient
Helpful Report
Posted 1 year ago
Just Travel Cover is rated 4.7 based on 21,106 reviews