Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,204 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price. Customer service exceptional”

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Posted 2 years ago

“Understanding also helpful with any questions I had about insurance”

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Posted 2 years ago

“On this occasion I dealt with Abby Was very happy with her manner and patience Very thorough I highly recommend just travel.”

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Posted 2 years ago

“Very good and knowledgeable helped me out no end 10 outa 10 thanks”

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Posted 2 years ago

“Competative quote. Polite helpful staff.”

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Posted 2 years ago

“Very happy with the service I got and taking out my policy. Thank you.”

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Posted 2 years ago

“Vey pleased with my travel insurance nice girl very helpfull on the phone”

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Posted 2 years ago

“Declared everything I was asked for. Got quotation and took out policy. The important paragraph after the medical declaration clearly states that ANY illness EVER must be declared or any medical conditions declared will not be covered. Tried to do the right thing by telling of brain surgery 29 years ago! Nightmare! Every question I answered had to be checked and double checked and eventually I was told it would be ok. Asked for email confirming this and it was refused as the call was being recorded. That's no use to me! Phoned a couple of days later to cancel policy and get refund. Believe it or not it was now possible to get a confirmation email. I refused saying they had the opportunity to send this and refused. Refund now in my bank. Have reported the incident to Cruise.co.uk, a company I have used for years and as they recommended Just Travel they are going to look into this. Never again.”

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Posted 2 years ago

Dear Mrs Hannah, I'm sorry to read of your negative experience. As the condition didn't fall within the pre-medical questionnaire it didn't have to be declared. However, I do understand your reason for asking, in line with the important notice on the medical declaration. I also understand your disappointment at not being able to have an email confirming this. Both of these items have been referred respectively to training, compliance and management to be looked into further. I am sorry that you cancelled the policy and do hope you have managed to source alternative cover. If not, please contact me personally to discuss your options.

Posted 2 years ago

“Well pleased”

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Posted 2 years ago

“Not recieved policy by post or email yet.”

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Posted 2 years ago

“Very helpful staff and helped me get insurance at a reasonable price as an 85 year old Thank you”

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Posted 2 years ago

“Good cover”

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Posted 2 years ago

“Precise straightforward help advuce”

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Posted 2 years ago

“All done in one call with previous medical history”

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Posted 2 years ago

“Always use Just Travel. They offer great choices, competitive prices and ease of ordering, depending if you want to talk to an agent or like me just wish to complete easy online application. Thank you”

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Posted 2 years ago

“Used just travel again as always a good competitive price .had to wait a bit to get connected to sales person but all sorted and very happy. Would definitely use again.”

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Posted 2 years ago

“Quick and easy process”

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Posted 2 years ago

“Easy painless process to buy. Highly recommend”

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Posted 2 years ago

“The care taken and interest shown and help given by ALL members of the Just Travel Team.”

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Posted 2 years ago

“Excellent help and service by your staff.”

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Posted 2 years ago

Just Travel Cover is rated 4.7 based on 21,204 reviews