Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,688 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 1st November 2026

Victoria Jacques

Julie Bradley

Anonymous

Justmylook 5 star review on 31st October 2026

Anonymous

2751

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m really pleased with this website it’s very easy to use and the service provision is excellent.”

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Posted 7 months ago

“Very prompt and affordable”

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Posted 7 months ago

“The worst smell I ever got and I tried to return it , did not except, where as another store they accept”

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Posted 7 months ago

Hello, Thank you for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 7 months ago

“Excellent service. Can't fault Justmylook. However the scent is very poor,supposed to be long lasting and strong it honestly last about 30 minutes. Don't know if it's a bad batch but the longevity is terrible. Wish I got the cheaper EDT version.”

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Posted 7 months ago

“I can only say that the bottle arrived broken. I complained and they haven't sent a new bottle of shampoo, and I'm left without shampoo and without money. They only offered me 10% off my next purchase. I will never buy here again.”

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Posted 7 months ago

Hello, Thank you for your review Please can you email customerservice@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 7 months ago

“Excellent service 😊 Very quick posting Packaged really well Very happy 😊”

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Posted 7 months ago

“I was initially concerned as the price was way better than anywhere else, but I checked out trust pilot/ google reviews and was content to order. My order arrived less than 24 hours later and was really well packaged. I’m very pleased with the service and value for money so will be ordering again!”

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Posted 7 months ago

“Love shopping on this website. They have loads of different products from fragrances skin care haircare etc and all at great prices. Quick enough delivery too.”

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Posted 7 months ago

“Good stuff good price”

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Posted 7 months ago

“Best products at best prices and super quick delivery. That’s why my fave CB place to shop”

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Posted 7 months ago

“Great authentic fragrances and such good prices!! All my purchases arrive promptly & are well packaged. Would definitely recommend!”

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Posted 7 months ago

“Lovely site, lovely prices. Definitely worth a visit!”

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Posted 7 months ago

“Just received my second parfume Marc jacobs honey l love it very light and long lasting I also love daisy excellent service quick delivery and great value 😊”

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Posted 7 months ago

“Very good service, delivered very wuickly”

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Posted 7 months ago

“Great company and I would recommend:)”

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Posted 7 months ago

“My hairdresser told me about JustmyLook and am grateful as it is the best. Great deals and great service. Such good products and introductions to them. Very happy customer and I have now recommended to my friends.”

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Posted 7 months ago

“Great products, offers and quick delivery - what's not to love.”

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Posted 7 months ago

“Amazing prices. I’ve had two lots of perfumes cheaper than anywhere else. Delivery was pretty quick too.”

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Posted 7 months ago

“Quick delivery, good packaging”

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Posted 7 months ago

“Worst customer service ever”

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Posted 7 months ago

Hello, Thank you for your review. We're sorry to hear you're unhappy. Unfortunately, we require damaged items to be returned before we issue a refund. Justmylook x

Posted 7 months ago

Justmylook is rated 4.6 based on 106,688 reviews