Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,951 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,951 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 2nd August 2026

Olubusayo Onabamiro

Anonymous

Nimasha Lool

2560

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Return the money”

Helpful Report

Posted 7 months ago

“I ordered first time from justmylook and I am quite happy. The price was great and quick delivery.”

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Posted 7 months ago

“Order hasnt arrived after 17 days”

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Posted 7 months ago

“We still have not received the item”

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Posted 7 months ago

“Lost my order now won’t reply to me and no products which I paid for won’t order again from this company”

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Posted 7 months ago

“I never received my order , and I contacted customer service numerous times with no reply , terrible customer service.”

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Posted 7 months ago

“Very pleased, I bought hair product that was on sale, excellent value”

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Posted 7 months ago

“Really loved it, easy to use and my hair is shiny and beautiful Reasonable price and on time delivery”

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Posted 7 months ago

“Was very late to deliver and no response from them”

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Posted 7 months ago

“Very good customer service and quick delivery, packaging and details are good.”

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Posted 7 months ago

“I placed my ordered on 27th December 2025 and as of 11th January 2026 I'm still waiting.”

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Posted 7 months ago

“Excellent service. Quick delivery”

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Posted 7 months ago

“Super fast delivery”

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Posted 7 months ago

“Amazing The parcel properly packed. No bend no damage. Quality of product is delighted”

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Posted 7 months ago

“Terrible experience, ordered a perfume and it arrived damaged. Tried for a week and half to contact customer services and still no solution. Will not use just my look again.”

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Posted 7 months ago

“Ordered 2 fragrances that were showing as next day delivery. The package didn’t arrive for a week and only one item was present. However both items showed as delivered. I have made several attempts to make contact and get a refund but don’t get any response. Terrible service. Will never use again”

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Posted 7 months ago

“Efficient service. Good value.”

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Posted 7 months ago

“Authentic products. Daughter loves her Xmas gifts”

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Posted 7 months ago

“Brilliant priced and brilliant scent.”

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Posted 7 months ago

“Fantastic place to shop online. Great quality and value for money. Very happy with my purchases and will definitely be back for more. Highly recommend”

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Posted 7 months ago

Justmylook is rated 4.6 based on 104,951 reviews