Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 105,007 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 105,007 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 2nd August 2026

Olubusayo Onabamiro

Anonymous

Nimasha Lool

2560

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase of the Dove Sensitive shower gel I brought will definitely buy again. Quick delivery and hassle free service!”

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Posted 7 months ago

“I have not used you before but I am very impressed with my Issey Mikake Gift Set packaging perfect with the weathe being so bad it was a lettle late but it was not a problem. It was very easy to order. Will definitely being using you in the future.”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Loved my perfume”

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Posted 7 months ago

“Ordered some perfume as my sister had recently made a purchase from justmylook and had complimented them on the ease of ordeals delivery. Had a similar experience, only delay was the postage but it was Christmas so expected”

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Posted 7 months ago

“Very easy to find what I was looking for and just as easy to place the order.”

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Posted 7 months ago

“My order of more than £50 did not arrive. Now I’m told the company needs to wait for Royal Mail to investigate and the outcome will take more than 2-3 weeks. I have not received a refund or an offer by the company to resend the products. Extremely disappointed with the service.”

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Posted 7 months ago

“I was very pleased to get 2 tubes of my heat protection cream for just over £10. Fast delivery.”

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Posted 7 months ago

“Great prices, great products, way cheaper than airport duty free. Fast dispatch . Definitely buy again.”

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Posted 7 months ago

“Value for money. Quick delivery. Would definitely use again for beauty products”

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Posted 7 months ago

“Very happy with the service, goods arrived well packed on time.”

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Posted 7 months ago

“Price was good and delivered next day, great service”

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Posted 7 months ago

“Delighted with the speedy delivery of my favourite perfume! Great product for a fab price! Thank you!”

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Posted 7 months ago

“Easy to order and fast.”

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Posted 7 months ago

“Fantastic experience really easy and quick delivery”

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Posted 7 months ago

“Loved shopping with Justmylook, it was super easy to find the products I was after! Had a slight mishaps with delivery but December is always a tricky time delivery wise and everything still arrived packaged extremely well! The only thing I would add is my products were wrapped together in bubble wrap so upon unwrapping my products did fly everywhere thankfully none broke, I always prefer boxes over plastic but that’s just a personal preference! Would 110% shop here again, happily!”

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Posted 7 months ago

“Ugfghhhhjjjjjjj”

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Posted 7 months ago

“Great company at great prices and fast delivery”

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Posted 7 months ago

“I never received it and have emailed 3 times with no response.”

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Posted 7 months ago

“Very disappointed and honestly frustrated. I placed my order on 29/12 and still haven’t received it. Tracking shows it arrived at the local mail centre on 02/01 and has been stuck there ever since with zero updates. This order was meant to be a present for someone, so the delay has completely ruined that. I contacted Just My Look customer service and it was a complete waste of time. The lady I spoke to was unhelpful and rude, and all I was told was to “wait a couple more days.” No effort to actually help or explain what’s going on. Customer service is absolutely rubbish. This isn’t even my first order — I’ve ordered before with no issues, which makes this experience even more unacceptable.”

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Posted 7 months ago

Justmylook is rated 4.6 based on 105,007 reviews