Just Geek Reviews

Name: Just Geek
Address: Unit A, Rolling Mill Road Viking Industrial Estate, Jarrow
Rating: 4.81

4.8 Rating 4,635 Reviews

97 %

of reviewers recommend Just Geek

4.8

Based on 4,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Just Geek:

Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!

Visit Website

Write Your review

Tell us how Just Geek made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Just Geek 5 star review on 12th June 2025

Just Geek 5 star review on 9th June 2025

J Hesselgrave

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It very nice me happy no problemo”

Helpful Report

Posted 2 years ago

“Fantastic gifts at great prices, easy to use website and fast delivery thankyou”

Helpful Report

Posted 2 years ago

“lamp was broken reward points still missing”

Helpful Report

Posted 2 years ago

“I bought a “damaged sold as seen” quarter arcades pac man and the item is perfect. Great price and very happy”

Helpful Report

Posted 2 years ago

“Prices are fair, packaging was great, safe and quickly delivered to Germany. Good experience!”

Helpful Report

Posted 2 years ago

“I'm lovin'it”

Helpful Report

Posted 2 years ago

“RATING: Pepsi Perfect Bundle - White The quality of the t-shirt is not so good. The water bottle is good The sunglasses were tested by my optician and have 0% UV protection! :(”

Helpful Report

Posted 2 years ago

“I just got into collecting TUBBZ Ducks and have been going all over to find them to get complete sets I found a bunch I needed at the Just Geek store and placed an order for them they got to me quickly and were all brand new and amazing I will be purchasing from them again and again as I keep setting up my collection room.”

Just Geek 5 star review on 22nd March 2023

Helpful Report

Posted 2 years ago

“I brought 2 shirts and can say, I love them, it was worth the wait!! The materials feels so different and somewhat better than any other shirt. My only problem I had, was deliveries. Toke 10 days to arrive, from Newcastle, down to south of UK, I asked them where is it, why's not dispatched yet, and they said ones on pre order still, but I checked and none were on pre order anymore. I don't think the customer support team is on track with all releases.”

Helpful Report

Posted 2 years ago

“I waited for a year for my product, it was meant to be a special birthday gift. After many months of waiting it got delayed, it got delayed multiple times and when i got into contact with customer service they assured me the stock would come, which was why i held out on refunding as i waited so long and put so much effort to getting this gift. Come today and i was refunded without any compassion from the customer service team and stating i was not allowed any compensation or help with my situation and had made me disgusted at the service i have received snd will not use it again for the forseeable future”

Helpful Report

Posted 2 years ago

“Lots of unique items for everyone. Ordered a lot of gifts from here and will definitely be using in the future. Very easy to use website, great customer service and hassle free quick delivery”

Helpful Report

Posted 2 years ago

“What can I say, I have all the figures in this collection and the detail is super clean. I just hope they continue with them, I always buy my items from the Geek Store rather than direct from Bungie for a few reasons. 1. Free postage. 2. You don’t wait a year to get your item. 3. Customer Service is 10/10, you get replies on questions within a few days. Keep up the good work JustGeek.”

Just Geek 5 star review on 15th March 2023

Helpful Report

Posted 2 years ago

“My go to for ordering figures/statues”

Helpful Report

Posted 2 years ago

“Fast delivery and great packaging on my Claire Redfield duck!! I love it so much, thank you!”

Just Geek 5 star review on 14th March 2023

Helpful Report

Posted 2 years ago

“Very good service and fast delivery 🚚”

Helpful Report

Posted 2 years ago

“Lots of great items, good prices and shipping”

Helpful Report

Posted 2 years ago

“The shipping was kinda a lot since im in the United states and theyre based in the uk. The tmnt cos cups came in good condition and as advertised.”

Helpful Report

Posted 2 years ago

“I pre ordered a deku duck that arrived earlier than estimated. The site and transaction worked super smoothly and I'm really happy with the quality of the product. It was pretty much how it was advertised.”

Helpful Report

Posted 2 years ago

“Ich bin sehr zufrieden, es hat eigentlich wie immer alles geklappt und ich werde gewiss wieder bestellen. Das einzige, kleine "Manko", das mir immer wieder auffällt, ist, dass man die in der Bestellbestätigung angegebenen Sendungsnummern für DPD aus Österreich nicht verfolgen kann, weil sie nicht 10-stellig sind. Man erhält zwar eine Ankündigungsmail an dem Tag in der Früh, an dem es zugestellt wird und es wird auch immer verlässlich zugestellt, aber man kann es (wenn man arbeiten geht) etwas schlecht planen. Ich denke, dass hier das Problem aber nicht bei Just geek liegt, daher auch vier Sterne :) Warum nicht fünf? Das hat damit zu tun, dass ich mittlerweile schon sehr viel und öfter bestellt habe und mehrmals unterschiedliche Versandkosten fürs Verschiffen bezahlt habe. Ich konnte mir die Unterschiede von über 10€ nicht erklären, was aber doch viel Geld (für mich) ist. Trotzdem bin ich leidenschaftlicher Sammler und werde sicher gerne wieder kommen :) Ganz liebe Grüße aus Graz in der Steiermark (A)”

Helpful Report

Posted 2 years ago

“Perfect quality, looks even better than the picture and it was delivered super fast!”

Helpful Report

Posted 2 years ago

Just Geek is rated 4.8 based on 4,635 reviews