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Just Geek Reviews

4.8 Rating 4,385 Reviews
97 %
of reviewers recommend Just Geek
Company Reviews Product Reviews
8,695
 Insights Metrics Info
4.8
Based on 4,385 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Just Geek Reviews

About Just Geek:

Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!

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Just Geek 5 star review on 27th March 2024
S Wakelin
Just Geek 5 star review on 27th March 2024
S Wakelin
Just Geek 5 star review on 27th March 2024
S Wakelin
Just Geek 5 star review on 27th March 2024
S Wakelin
Just Geek 5 star review on 27th March 2024
S Wakelin
Just Geek 5 star review on 25th March 2024
A Wong
Just Geek 5 star review on 25th March 2024
C Moran
820
Anonymous
Anonymous  // 01/01/2019
Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
L Carlisle
Verified Geek
“Perfect store for all your gaming, collectible and geeky wants and needs! I collect the tubbz ducks and just geek is the best place to get these.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Geek
“The delivered parts have been like expected.”
Helpful Report
Posted 10 months ago
K Sharma
Verified Geek
“Everything delivered correctly no issues great site no issues while paying.”
Just Geek 5 star review on 16th May 2023
Helpful Report
Posted 11 months ago
L To
Verified Reviewer
“I waited for a year for my product, it was meant to be a special birthday gift. After many months of waiting it got delayed, it got delayed multiple times and when i got into contact with customer service they assured me the stock would come, which was why i held out on refunding as i waited so long and put so much effort to getting this gift. Come today and i was refunded without any compassion from the customer service team and stating i was not allowed any compensation or help with my situation and had made me disgusted at the service i have received snd will not use it again for the forseeable future”
Helpful Report
Posted 1 year ago
M Neves Almeida
Verified Geek
“The order arrived in good shape and super fast. No extra customs fees. Can recommend.”
Helpful Report
Posted 1 year ago
R Collier
Verified Geek
“Can't fault this, product as described, good delivery time and updates”
Helpful Report
Posted 1 year ago
A Williams
Verified Geek
“Brilliant company! Don't hesitate to buy, full tracking, extremely well packed, great customer service and my Loungefly bag turned up in superb condition, excellent prices too! 5 STARS 🌟!”
Helpful Report
Posted 1 year ago
S Gorman
Verified Geek
“Brillaint quick service and cool products.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Do not trust this shop for international pre-orders. I pre-ordered the Numskull Resident Evil Licker Statue the 13th of July. The official release date is September. Surprisingly, they sent the package the 4th of August, but it never was delivered. According to the shipping company, there were problems at customs due to errors in the origin, the package was retained a few days and finally was sent back. I contacted JustGeek them to resend the package, but they don't do that: the statues will be in a warehouse until nobody knows when.”
Helpful Report
Posted 1 year ago
L Guisolan
Verified Geek
“The game has been delivered quickly and in a good condition.”
Helpful Report
Posted 1 year ago
L Boyd
Verified Geek
“First time using Geek store, very pleased with service and item. Will be using again and will recommend family members and friends to site.”
Helpful Report
Posted 1 year ago
L Impellizeri
Verified Geek
“Cool stuff, ok prices and sales, not the best warehouse conditions (got goods with dust over them and one of them looked already opened).”
Helpful Report
Posted 1 year ago
L Simpson
Verified Geek
“Great prices, fast delivery and no problems whatsoever. What's not to like?!”
Just Geek 5 star review on 13th July 2022
Helpful Report
Posted 1 year ago
A Moore
Verified Reviewer
“GREEDY MONEYBAGS I'm giving this company two stars due to greed they are selling items as in Tubbz buy one get one half price your not doing yourselves a favour only company to get rid of stock. i state this loosely as I've purchased just over £800 in 7 months they don't even email to let you know from July prices for Tubbz go from £14-99 to a massive £19-99 when all families are struggling. I did have an order for £130 worth and cancelled my order for full refund in which was issued with out problems but because of this MONEYBAGS of a greedy company my grandson as to go without. The staff have been excellent during my ordering but I don't agree with a £5 increase at all there are better ways to spend £20 on items apart from rubbers that you won't use and keep on the shelf. If you read this and don't believe about the increase geeky duck collectors you have been told. Or you can nicely carry on reading the following reply re this. So now I say it's time to migrate and take my flock with me and say good bye GREEDY MONEYBAGS. Amy Harrison (Just Geek) 30 May 2022, 10:37 CEST Hi Adrian, Thank you for your email, I am so sorry for this, yes it appears that this is true, unfortunately. This is no choice of mine, our retailer decides these prices, therefore, there is nothing that I can do to amend this for you. I truly hope that there will be more deals on these items in the future for you. If there is anything more that I can do for you, please let me know and I will do my best to assist you. Thank you :) Kind Regards, Customer Service”
Helpful Report
Posted 1 year ago
L Dao
Verified Geek
“The Baby Eliksni Plushie is as cute as it looks in the pictures. The stuffing is firm and the outside fabric material feels of high quality. The glow-in-the-dark eyes are not really noticeable unless it is very dark, but is a nice touch. I would recommend this to other Destiny fans looking for a cute way to rep the franchise.”
Just Geek 5 star review on 19th May 2022
Helpful Report
Posted 1 year ago
L GRIFFITHS
Verified Geek
“Perfect birthday ideas treasure trove for nerdy mates”
Helpful Report
Posted 1 year ago
L Piddington
Verified Geek
“amazing! very quick delivery!! absolutely perfect condition for an amazing price, too!”
Just Geek 5 star review on 26th April 2022
Helpful Report
Posted 1 year ago
S Anderson
Verified Geek
“Really simple to navigate and quick to fin the brands or products I want to view. Very aesthetically pleasing and easy on the eyes.”
Helpful Report
Posted 1 year ago
R
Verified Reviewer
“I placed an order 5th June, one of the items was a pre order, expected by end of June. As of today 7th July have still not received my order and have sent numerous emails and messenger messages and have had no reply or updates. I don’t mind the item being delayed but I find it disgraceful for any business to ignore any contact - the customer service (if there is any) of this company is diabolical.”
Helpful Report
Posted 2 years ago
Hi Rachel, I'm so sorry you haven't been receiving our replies to your emails. I can assure you we have been replying through our email software so I'm not sure if may there has been an issue with the emails being sent, or the replies that are coming through may be going to your spam folder. The only other thing it may be is that I have noticed the email you have used on this site is slightly different to the one you have been sending us emails on; it may be worth checking that inbox also, the email address we have ends in @icloud.com. I have spoken with the supplier of the preorder item you are waiting for and unfortunately this item is now delayed until September/October. This is due to shipment delays that all suppliers are facing right now and unfortunately are completely out of our control. I'm really sorry that it is not better news and that we can't get your bag to you sooner. We are at the mercy of our suppliers as we don't manufacture these products ourselves, so release information is often sporadic and unreliable. I completely understand if you would like to cancel your order due to the delay, please let us know. If you would still like the other product in your order let us know and we can ship that separately for you Kind Regards, Ella Just Geek Team
Posted 2 years ago
Anonymous
Verified Geek
“Customer service was poor, took forever for my package to arrive wouldn’t shop here again. Do not recommend to anybody.”
Helpful Report
Posted 3 years ago
Just Geek is rated 4.8 based on 4,385 reviews
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