Just Geek Reviews

Name: Just Geek
Address: Unit A, Rolling Mill Road Viking Industrial Estate, Jarrow
Rating: 4.83

4.8 Rating 4,394 Reviews

97 %

of reviewers recommend Just Geek

4.8

Based on 4,394 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Just Geek:

Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!

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Just Geek 5 star review on 27th April 2024

M Law

Just Geek 5 star review on 26th April 2024

D Manson

Just Geek 5 star review on 27th March 2024

S Wakelin

824

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited so long for even an acknowledgement that I had to cancel my order. I may not have cancelled it, if customer service had the decency to reply to my query. And then got a rather snorty email when I cancelled the order. NEVER AGAIN!”

Helpful Report

Posted 3 years ago

Hi Elaine, We are really sorry for not getting back to you sooner and that you were not happy with the service provided. Our customer service team are receiving an extremely high volume of messages and they are working through queries as quick as they can! If you could please email Deborah.Challis@yellowbulldog.co.uk if there is anything we can do :) Thanks, Geek Store Team

Posted 3 years ago

“Jumper print is peeling off, poor for official merchandise”

Helpful Report

Posted 3 years ago

Hey Karolina, We are sorry that your item was not fit for purpose, If you could please email Deborah.Challis@yellowbulldog.co.uk with your order details we can follow this up with you :) Thanks, Geek Store Team

Posted 3 years ago

“Items did not arrive yet”

Helpful Report

Posted 3 years ago

Hey Karolina, We are sorry that your did not receive your order in satisfactory timing. We are experiencing an unprecedented amount of orders and our warehouse team are working very hard to get orders out as quickly as possible. If you could please email Deborah.Challis@yellowbulldog.co.uk with your order details so we can update you on the status of your order :) Thanks, Geek Store Team

Posted 3 years ago

“Ordered one clock. Sent wrong clock. "We'll replace on you returning the wrong clock". I'm disabled and chronically ill but okay, packaged and sent at local post office. A week later chase them up - "only one person on returns due to covid" ... Next day refunded, no reason, no explanation, no apology, no contact at all except for the automated message. Waste of time, energy.”

Helpful Report

Posted 3 years ago

“Prices was to high. Shipping Trash”

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Posted 3 years ago

“My order hasn't even been dispatched yet.”

Helpful Report

Posted 3 years ago

Hey Courtney, Sorry you to hear you were not happy with your order. I can confirm your order has been dispatched and you should have received your tracking number but please contact our customer service team if you have any further questions. Geek Store

Posted 3 years ago

Just Geek is rated 4.8 based on 4,394 reviews