“I’m delighted with the Holland And Cooper scarf I ordered. It’s a lovely quality and something I’ll have for years. I got a discount on it which was encouraging.
I will miss the Kendal store but the delivery service was good so I wouldn’t hesitate to order online again.”
“Nice to have a choice of couriers. Thought I'd try the Evri service this time but won't choose them again as the parcel was just left on the doorstep in publice view. I was at home that day so I know the courier did not not knock.”
“I have purchased this coat as a Christmas present for my daughter, I hope she will be delighted with it. As it is a gift I haven`t fully opened it, but from what I can see it looks lovely. It came well packaged and speedy delivery. Thank you.”
“If you buy online and take back to the shop they won’t refund over the counter or give you the money off if you buy something else on the day 😏 The item goes into a long winded process you will wait 5 days for money back”
“Still not received item tried to call customer service today to be on hold for two hours event to be cut off when 1st in Q this is not the Jules B I disappointed.”
“Both customer service advisors that I spoke with over the phone with regard to returns, were so helpful. So refreshing to be able to speak to someone direct without having to hold for hours or having to press '1' for this or '2' for that. Definitely will be using Jules B again, for this reason”
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