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Jules B Reviews

4.8 Rating 9,066 Reviews

100 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,066 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“The reason I have given an average score for experience is because of the packaging. My coat arrived very creased and was simply stuffed into the shippage bag without any other wrapping. I was astonished at this as I have purchased many times from you both in store and online and your items are usually so beautifully packaged. This needs addressing or I would be wary of buying from you in the future.”

Helpful Report

(Online UK) - Posted 3 weeks ago

“Excellent service. Item beautifully packaged in a paper envelope & was dispatched very quickly. Gorgeous, high quality bag from ES. Highly recommend.”

Helpful Report

(Online UK) - Posted 3 weeks ago

“Unable to review this item as it has still not been delivered. I have contacted Jules B by email and received no response.”

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(Online UK) - Posted 3 weeks ago

“All good thanks”

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(Online UK) - Posted 3 weeks ago

“Bought items in sale, great reductions. Arrived promptly. Would've given 5* for this but the website ordering was difficult to use, wasn't sure if my order had gone through and when I tried to phone there was no one answering the phone.”

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(Online UK) - Posted 3 weeks ago

“trousers arrived without tags and covered in dust and looked like a customer return. I got in touch with customer service as wanted to keep and the level of service was appalling. Very disappointing for a first order and won’t be shopping here again. They made no attempt to rectify the situation and the last I dealt with was just rude in my opinion”

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(Online UK) - Posted 3 weeks ago

“Still awaiting a response for my exchange for Boss long sleeve rib Kotorpolo top.”

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(Online UK) - Posted 3 weeks ago

“Great company to deal with⭐️⭐️⭐️⭐️⭐️”

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(Online UK) - Posted 3 weeks ago

“Once again great service”

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(Online UK) - Posted 3 weeks ago

“I had to contact customer support to ask about returns as I ordered two different sizes. Anna was very helpful and friendly. Thank you so much! Can't fault the whole end to end experience. Wonderful shop.”

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(Online UK) - Posted 3 weeks ago

“As I said above, a areally good buying eperience. No problems with ordering and delivery was prompt”

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(Online UK) - Posted 3 weeks ago

“Faultless service and excellent product t a very good price.”

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(Online UK) - Posted 3 weeks ago

“Great service. Slippers packed securely. Kept up to date with delivery and where my order was. Did not come on allocated time, waited in for the parcel as they said it was coming on Tuesday 20th January but landed 3 days later on Friday 23rd but that is the Post Offices service not Jules B as they sent the parcel as soon as it was ordered and paid for. I’m still very pleased with the Ugg slippers 😊”

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(Online UK) - Posted 3 weeks ago

“the royal mail/jules b link did not work so I could not print the label, I emailed Julesb 5 days ago and still have not heard back from them. I posted the item myself for a refund.”

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(Online UK) - Posted 3 weeks ago

“Jules B swiftly dispatched and DPD delivered so efficiently, before I expected. Items beautiful as always with Farm Rio 🇧🇷”

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(Online UK) - Posted 3 weeks ago

“Lovely material very soft and doesn’t need ironing!”

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(Online UK) - Posted 3 weeks ago

“Great quality”

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(Online UK) - Posted 3 weeks ago

“Thanny trousers, fantastic make.”

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(Online UK) - Posted 3 weeks ago

“Hello I have not received as yet , have emailed a few times and tried calling , phone calls are not being taken at present, this is really frustrating as I really want this diffuser as a gift 😞”

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(Online UK) - Posted 3 weeks ago

“Continue the January prices !”

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(Online UK) - Posted 3 weeks ago

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Jules B is rated 4.8 based on 9,066 reviews