Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,406 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,406 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, a bit confusing with the 10% off everything and to find out it isn't of everything. But great company, definitely us yourselfs again.”

Helpful Report

Posted 6 years ago

“On this occasion,the outfit is really nice , but I could have been happier if I had been given the refund difference.”

Helpful Report

Posted 6 years ago

“Quick, good quality, Nice gilet”

Helpful Report

Posted 6 years ago

“Pretty fast delivery”

Helpful Report

Posted 6 years ago

“Pretty and stylish - good shape. Delivered on time!”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“Fairly happy with the service but disappointed I paid £4.99 for delivery the next day (Ordered on a Thursday) and it didn’t arrive until the Monday.”

Helpful Report

Posted 6 years ago

“Easy to order and swift deliver, only negative was the box the jacket was packed into was too small and the jacket was creased”

Helpful Report

Posted 6 years ago

“They replied quickly to my messages and sent the item out fast and well packaged”

Helpful Report

Posted 6 years ago

“The Jules B mail order system worked very well apart from a couple of minor glitches when I needed to use the returns system. Firstly I rang the customer care number within the published times only to get a recorded message to say "our stores are now closed...". When I ran later I asked about dropping the returned item at the Jules B shop but was told this wasn't possible, even though the website said it is. This was corrected quickly and politely when I pointed it out.”

Helpful Report

Posted 6 years ago

“Quick efficient service, beutifully packaged and presented.”

Helpful Report

Posted 6 years ago

“Slightly on the large size for me but beautiful boots never the less. Five star service from Jules b as always.”

Helpful Report

Posted 6 years ago

“Fast delivery and simple process. Excellent service. The colour was just different from my screen colour so be careful with subtleties!”

Helpful Report

Posted 6 years ago

“-Good price/ great value/ Nice article - Very fast shipping”

Helpful Report

Posted 6 years ago

“Efficient service.”

Helpful Report

Posted 6 years ago

“they sent the bag to my friend on time and in good condition”

Helpful Report

Posted 6 years ago

“arrived quickly and well packed as expected, is also good that they often have offers on their items.”

Helpful Report

Posted 6 years ago

“Fast shipping”

Helpful Report

Posted 6 years ago

“I have ordered in the past and everything fine. This problem with the necklace would not have been easy to see, only that it was sharp and caught my finger, otherwise I would not have noticed. Not worth returning as I bought in sale. Will order again as delivery and service very good generally.”

Helpful Report

Posted 6 years ago

“I have always had very good service and since I have bought things on line they have come very quickly. The telephone staff are very helpful and polite. Now I am hoping that my replacement sweater will arrive soon.”

Helpful Report

Posted 6 years ago

Jules B is rated 4.8 based on 8,406 reviews