“Still, after several weeks, have not received the ordered Parajumpers Dillon jacket, nor the refund. Only the good record from previous - before brexit - purchases stops me from giving the lowest mark.
Artur Oktaba”
“Easy website, good price and fast dispatch. However emailed because the item was slightly damaged and still not had a response nearly a week later. I appreciate there is a national lockdown however if online sales are still going I expect there to be online support for these sales”
“The look and fit of shoe is very nice. Unfortunately the shoes had scuff marks on them and looked like they had been tried on before. Clear 'crack' marks on one of the shoes. I'll be returning them.”
“On this occasion I was very disappointed in Jules b - I ordered the door print scarf & received a different print scarf. I returned the scarf (paying again for postage! & asked for an exchange & for the Door print scarf to be sent, I also asked for a refund of return postage as the mistake was made by Jules b. Whilst the scarf is still shown on Jules b website I did not get an exchange (my first preference). I did get my initial payment refunded - sadly disappointed in this outcome especially as the scarf appears to be still available.”
“The sunglasses weren’t seemingly in new condition, it was finger printed on it so much and the protector bag was also seems used. The price tag on protector bag was removed dirty and replaced new one on it. I wanted to peel off the price tag but stick was staying. Not happy with my international purchase. I did hope it would come in good condition where the sunglasses are untouched and come in its own box newly. I don’t know what Jules B would do in this situation. I waited my order many days , don’t want to return it. But for £44, this sunglasses shipping was not enough.”
“I normally rate JulesB very highly as a retailer but as the box containing my reading glasses was empty I was really disappointed this time around. I opened the box and lifted out the glasses sleeve only to feel very let down that there were no glasses inside!!! All my other products were fab however, and as always carefully wrapped but I wonder why the box wasn’t checked that it contained the glasses....even to check the correct vision strength!! ☹️”
“The size 9 are a big 9, I had the same problem with timberland, however they offer a 8 and half which fit perfectly. Pity Barbour don’t offer the same sizes”
Hi there. Unfortunately, the size L had sold out and was out of stock when we received your return. Therefore, we had no choice but to refund you for your order. We apologise for any inconvenience that this may have caused.
“Good delivery service but as I had ordered 2 sizes and returned one I was not impressed with being charged £2.50 return fee. I will therefore not be using again.”
English