Jules B did not make me very happy as they sent an item to me that was in a poor condition; the dress was not folded with any care at all, and was incredibly wrinkly all over. I had to iron it. I have not received an order that looked like this from any other shop. I contacted the shop about it and they asked for images. But I had already ironed the dress and there was nothing to show. I'm still bewildered about the condition of the dress, how it became this wrinkly. I was very disappointed when I took it out, it did not feel at all like something luxurious. It looked like something I had ordered from a private seller. Not acceptable at all.