Juicy Bike Ltd Reviews

4.8 Rating 243 Reviews
97 %
of reviewers recommend Juicy Bike Ltd
Based on 243 reviews
Shipping & Delivery
Delivery Methods
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Juicy Bike Ltd:

We make electric bikes designed for the hills of the Peak District and pride ourselves on our reputation for best value and great service. Our bikes are as much about style and comfort as they are about technology - we want our riders to love our bikes and enjoy the pleasures of cycling once more.

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Great bike. I needed an extra battery so I cd go on a 40 mile ride. It came the next day. The service after a year was included.
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Thank you for your review, Wendy. We hope your ride went without a hitch.
Been out on my first ride round my island today and have loved it!! She is aesthetically pleasing… super comfy to ride .. amazing booster for those hideous hills.. plenty of gears to ride at your own comfort … I love everything about Juicy Roller
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Thank you for your fantastic review, Emily; it's great to hear that you are already loving your Juicy Roller. We hope you will soon be racking up hundreds of miles whilst the weather gets better and brighter. Juicy Bike Team
I bought the new Juicy/Neomouv Malva a few weeks ago and my onboard computer tells me I’ve now racked up 100 miles so I thought I’d provide a review. I’ve been riding a Classic Click for a few years and while I was happy with it I wanted something lighter so I could ride with less assistance and get a bit more exercise. I went to the Ebike show in London and test rode a handful of bikes from big names… none of them were anywhere near as much fun to ride than my CC. I went to my local bike shop who stock the Juicy range and they had Malva in stock. I took her for a quick spin, fell in love immediately and rode her home the same day. Light, responsive, super quiet and stylish. I do get some very perplexed looks from Lycra clad dudes when I whizz past them on the hills… the battery is hidden in the frame and it looks like a ‘normal’ Dutch style bike. Can’t recommend highly enough.
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Thank you for your incredible account of your first few weeks with your Malva. As one of only a handful of customers who received the first delivery of Malva, it is great to hear the bike is performing as we had hoped. Keep up the excellent work, and keep embarrassing those Roadies!
Customer service was excellent. Great communication and quick response. Bike arrived and is beautiful. Thank you Juicybike.
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They were very helpful in organising the demo of the ebike. They carefully loaded the bike I bought into the back of my car. The bike itself is superb in every way , it is going to keep me bike for some years to come. Well Done Juicy Bikes!!!!!!!!! Kenneth Rhodes
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Very helpful staff, excellent battery charger
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Thank you to the team at Juicy for sorting out our damaged bikes. Excellent service. We are really pleased with the solution.
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Ordered 2 battery base plates for one of our ebikes which is a Breeze Batribike( discontinued) received our order this morning. Plate fits perfectly. Delivery of order was swift and arrived on time at the holiday campsite we are staying on. Service excellent. Would recommend.
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I've had my juicy Poco Electric bike years. I am 5ft 4. Perfect size bike for me. My husband is 6 ft. He loves it better than his larger electric bike. I say this bike isnt just for short people it's for everyone. Especially if your not a very confident cyclist. It's easier to control being smaller and I think it goes up hills better than my husband's larger electric bike. The handlebars can be moved up down in and out. I love high handlebars. What's not to like?
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I have had my dutch style electric bike for 18 months and love it. Recently my battery lock barrel was damaged making the battery unchargeable. I contacted Juicy Bikes for advice and they recommended a case replacement and realignment of the lock which they carried out at small cost in a very efficient manner. I cannot thank their aftersales team enough.
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Got my first juicy compact today. This bike is amazing love it. The juicy is so easy to ride and a pleasure. Love juicy bikes. Well done juicy.
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Got my first juicy compact today. This bike is amazing love it. The juicy is so easy to ride and a pleasure. Love juicy bikes. Well done juicy.
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I got the older Compact model in the summer of 2020 - I was planning to buy the Compact Plus but got too impatient as there was a waiting list, so plumped for the older model with the biggest battery instead when it came into stock. I bought using the Cycle Scheme. The service has been brilliant from the outset, and I plumped for Juicy as they have links with stockists in Europe, where I hope to live one day, and also because I got the impression from my research that they were an honest and no nonsense company. The other company I was considering buying from was based in London where I live but the bike I was looking at shot up in price by about £500 overnight, and was also heavier than Juicy's model and with less character. I've had my bike for about 9 months and have enjoyed it hugely. It's currently being serviced and the people servicing it found that the pedals had been cross-threaded. This may well have been my own fault setting up the bike (practically the only thing that needed doing when it arrived) but Juicy have provided replacement parts (pedals and cranks) at no extra cost. Last summer I also received some great advice around cleaning the battery so that the connection isn't interrupted. I have found Juicy to be really professional and prompt and human and would thoroughly recommend them. Lovely people and lovely bikes.
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This Open Ticket Juicy bike has truly brought back the joy of cycling. It may be 30% less exercise than a non-e bike, but it's almost 100% more cycling than I would be getting without it. I got the bike just before lockdown, when empty lanes added to the pleasure. I find I am in the top gear, bottom motor level most of the time, whizzing along, and when I need the extra umph for the hills, the bike delivers. Plenty of hills in Devon. Fantastically satisfied with the bike, and I hope it will be in stock again soon so my husband can get one to keep up with me. Thank you, Juicy Bikes.
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Can't say enough good things about my new Juicy bike. I absolutely love it and call it my magic carpet! I just feel like I'm gliding effortlessly along. It's comfy, powerful, stylish and well worth the long wait for it!
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I have waited to write this review for 6 months to give the bikes a good trial!! We have two juicy compact plus with largest battery. These bikes are a game changer!! We have used them extensively and loved them. We have even fitted them into our vw camper van and taken them to Cornwall!! Well made and easy to fold and put up. Spent many a day riding round and use mine to go shopping. Would definitely recommend these. Thank you juicy for getting me back on a bike without the pain!! I now fly up hills!!
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I have had my Compact Plus now for just a year and it has revolutionised my enjoyment in cycling. Delivery was delayed, most unfortunately due to a fire at the factory , but I was kept well informed and offered a refund should I have chosen it. It is well made for a fair price and "does what it says on the tin". Hills are no problem at all! Now aged 87 I had found riding an ordinary bike any distance something of a challenge, but now ride largely off road up to 20 miles without a problem on the tracks in the New Forest near my home. The Compact Plus is one of the lightest well equipped folding ebikes, but if you intend travelling with it in the boot of your car, make sure before you buy that you are happy to lift it. I thoroughly recommend this bike and the customer service that I have experienced has been excellent.
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Basically l was sold a bike that was way to big and heavy for my height n size l really struggle to get on it it’s heavy and l so wish l would of been advised about the bar in the middle it’s given me quite a lot of bruises 😩l haven’t used it much because of the weight shame really because it’s a lovely looking bike l bought it in a shop Buxton area
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Thank you for helping me sort out my bike problems. I fitted the replacement throttle yesterday and also found a short circuit that was draining the battery and preventing the rear lights working. I changed the leads round and the lights worked straight away. A 10+ mile ride from home along the promenade at Poole yesterday was brilliant. So, well done Juicy Bikes! Thank you for all your advice over the phone - my bike is going really well 8 years on!
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I ordered my bike at a busy time with everyone looking for alternatives to public transport with COVID, the team kept me informed on my order, and when the original bike was delayed(not due to Juicy bikes) they helped me find a suitable alternative which I absolutely love. great customer services. Thanks
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Juicy Bike Ltd is rated 4.79 based on 243 reviews