Juicy Bike Ltd Reviews

Name: Juicy Bike Ltd
Address: UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield, Chesterfield
Rating: 4.78

4.8 Rating 280 Reviews

96 %

of reviewers recommend Juicy Bike Ltd

Company Reviews

Metrics

Info

4.8

Based on 280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Juicy Bike Ltd:

We make electric bikes designed for the hills of the Peak District and pride ourselves on our reputation for best value and great service. Our bikes are as much about style and comfort as they are about technology - we want our riders to love our bikes and enjoy the pleasures of cycling once more.

Visit Website

Phone:

01335388035

Email:

accounts@juicybike.com

Location:

UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield
Chesterfield
S419QB

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Juicy Bike Ltd 5 star review on 7th July 2020

V L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a replacement battery for my bike. I placed the order on the 11th of December. It arrived today,the 12th of December. Excellent service. Thank you so much 🙏”

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“I bought my bicycle three years ago. I am very happy with it. I have saddlebags on the side so I can do all my shopping no need for a car”

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“Really helpful advice from Jonathan regarding a replacement battery which arrived within 24 hours. Excellent service.”

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“Excellent very quick and efficient service”

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“Service was very good but the battery I bought feels extremely expensive”

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“Had the bike for a while and overall very pleased with it. Lots of hills where I live and the battery copes well. It is undoubtedly heavy compared to a manual bike but I regularly turn off the assist on flat roads and have managed without any problems. Gears also work well. Two minor gripes: the seat is rock hard and the bell useless. It adheres to the law which says a bike must have a bell when sold but in reality it is dead weight. Would have helped having instructions for lights and battery screen sent with the bike but not essential. Overall, nice bike for a decent price.”

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“Very helpful customer service. Speedy delivery which was tracked all the way through.”

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“Purchased juicy as local so disappointed to have to travel miles Staff helpful Prices for spares ridiculous”

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“I’ve had a Juicy (e) bike for three years now and hadve had lots of fun on many short and longer trips in that time. It was simple to build and has been easy and cheap to service. The battery is finally wearing down but has been a good friend on numerous hills.”

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“Order for a new battery was delivered promptly and accurately. I was kept informed of delivery schedule.”

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“Simple website, helpful technical staff, very quick delivery, product 100% effective. Will use again.”

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“Quick service and battery working well”

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“Have had my bike for 4 years with no major issues. Battery now declining so took a deep breath and forked out for a new one. Ordered onlline and delivered next working day. Great service.”

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“From making initial telephone contact, to visiting the Juicy Bike retail unit, and to purchasing my third Juicy electric bike, the customer service was second to none. Very friendly and helpful, providing expert advice and exceptional knowledge of e bikes tailored to my specific requirements, I would have no hesitation in recommending their products or service. Delighted with my new bike. Thank you.”

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“Bikes are excellent, fantastic customer service...very quick despatch on anything needed.very happy customer.”

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“Friendly staff my item was ready well packed spot on staff nice clean showroom many thanks”

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“Very prompt and efficient service”

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“I ordered a spare charger for my juicy bike and it arrived swiftly in good shape, thank you”

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“Living in Derbyshire I was able to visit the Juicy base in Chesterfield, first to view and try out the Compact Folding e-bike, to ask questions and get advice and then to collect one a week later. The Marketing Manager, Bryn Fawcett, was very helpful and responsive, preparing a bike for me to test, dealing with my queries and arranging collection. They had phone problems and only have a couple of staff at the base, but email responses were swift and full. My first impressions of the bike itself are very favourable, though I have had limited opportunity to ride far. Smart design, good components, easy to fold/unfold and stow in the car. All good!”

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“As a retailer of Juicy Bike products for nearly 3 years, we have found them to be market-leading in their upfront reply time and technical support to our business. We look forward to many further years of business together. Keep up the great work Juicy! Many Thanks, Generation Electric”

Helpful Report

Juicy Bike Ltd is rated 4.8 based on 280 reviews