Juicy Bike Ltd Reviews

Name: Juicy Bike Ltd
Address: UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield, Chesterfield
Rating: 4.78

4.8 Rating 285 Reviews

96 %

of reviewers recommend Juicy Bike Ltd

Company Reviews

Metrics

Info

4.8

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Juicy Bike Ltd:

We make electric bikes designed for the hills of the Peak District and pride ourselves on our reputation for best value and great service. Our bikes are as much about style and comfort as they are about technology - we want our riders to love our bikes and enjoy the pleasures of cycling once more.

Visit Website

Phone:

01335388035

Email:

accounts@juicybike.com

Location:

UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield
Chesterfield
S419QB

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Juicy Bike Ltd 5 star review on 7th July 2020

V L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought my wife a lovely Roller ebike which she loves. Great price and prompt delivery. Godd customer service when there was a confusion over a couple of accessories I then bought. Everbody's happy.”

Helpful Report

“I bought a Juicy Ticket bike 5 years ago, by mail order, just as the pandemic started. I liked the neatness of the in frame battery and that it is relatively light for an e-bike. it has been great fun throughout the 5 yrs. I usually do a few short trips per week and 20mls with a group every fortnight. It has always coped very well. Recently, after a short trip, it showed that the battery was completely drained and the power disappeared. It looked like a new battery was needed so I ordered one from Neomouv/Juicy. It arrived promptly and carefully packed but when fitted it did not fix the problem. I discussed this in a phone call to Jonathan at Juicy and he diagnosed that the voltage settings needed to be reset. He emailed me the instructions and the problem was fixed. Totally happy with Juicy bikes!!”

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“After a delay due to carrier issues, my juicy bike arrived, very securely packaged. It is absolutely fantastic. Very comfortable ride, pedal assistance powerful and the throttle for walk assistance very useful. Transformed my cycling!”

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“I love my e-bike. I knew about you because of the stand at the NEC exhibition and the guys were super nice to us and they let me ride the bike. Thanks to this exhibition I were able to know these bicycles.”

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“I am beyond grateful to Benito Gabriel and his team for their exceptional work in helping me recover $124,000 from a scam platform. Their professionalism, expertise, and commitment were evident throughout the entire process. They made sure I was informed and supported every step of the way, and thanks to their efforts, I got my full amount back. I highly recommend Benito and his team to anyone in a similar situation—they truly deliver results. 𝐄𝐦𝐚𝐢𝐥 —𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

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“I ordered a replacement battery for my bike. I placed the order on the 11th of December. It arrived today,the 12th of December. Excellent service. Thank you so much 🙏”

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“I bought my bicycle three years ago. I am very happy with it. I have saddlebags on the side so I can do all my shopping no need for a car”

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“Really helpful advice from Jonathan regarding a replacement battery which arrived within 24 hours. Excellent service.”

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“Excellent very quick and efficient service”

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“Service was very good but the battery I bought feels extremely expensive”

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“Had the bike for a while and overall very pleased with it. Lots of hills where I live and the battery copes well. It is undoubtedly heavy compared to a manual bike but I regularly turn off the assist on flat roads and have managed without any problems. Gears also work well. Two minor gripes: the seat is rock hard and the bell useless. It adheres to the law which says a bike must have a bell when sold but in reality it is dead weight. Would have helped having instructions for lights and battery screen sent with the bike but not essential. Overall, nice bike for a decent price.”

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“Very helpful customer service. Speedy delivery which was tracked all the way through.”

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“Purchased juicy as local so disappointed to have to travel miles Staff helpful Prices for spares ridiculous”

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“I’ve had a Juicy (e) bike for three years now and hadve had lots of fun on many short and longer trips in that time. It was simple to build and has been easy and cheap to service. The battery is finally wearing down but has been a good friend on numerous hills.”

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“Order for a new battery was delivered promptly and accurately. I was kept informed of delivery schedule.”

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“Simple website, helpful technical staff, very quick delivery, product 100% effective. Will use again.”

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“Quick service and battery working well”

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“Have had my bike for 4 years with no major issues. Battery now declining so took a deep breath and forked out for a new one. Ordered onlline and delivered next working day. Great service.”

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“From making initial telephone contact, to visiting the Juicy Bike retail unit, and to purchasing my third Juicy electric bike, the customer service was second to none. Very friendly and helpful, providing expert advice and exceptional knowledge of e bikes tailored to my specific requirements, I would have no hesitation in recommending their products or service. Delighted with my new bike. Thank you.”

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“Bikes are excellent, fantastic customer service...very quick despatch on anything needed.very happy customer.”

Helpful Report

Juicy Bike Ltd is rated 4.8 based on 285 reviews