Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Juicers.ie Reviews

4.8 Rating 432 Reviews
96 %
of reviewers recommend Juicers.ie
Company Reviews Metrics Info
4.8
Based on 432 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Read Juicers.ie Reviews

About Juicers.ie:

Welcome to Juicers.ie, Irelands largest Juicer Store!

Juicers.ie was established due to a growing demand of customers in Ireland who wanted high quality health related home kitchen appliances.

We are proud to offer Irish consumers the widest selection of top quality Juicers available on the market today and to be able to bring to Ireland some of the world’s leading Juicer manufacturers including Angel, Green Star, Hurom, Omega, Samson and Oscar.

In an effort to promote the benefits of healthy eating and a healthy lifestyle we also stock a wide selection of products from the most established names in water distillation, food dehydration, sprouting and blending from companies such as Excalibur, Waterwise, EasyHealth, Blendtec and Vita-Mix.

We are 100% Irish owned and operated and offer customers free home delivery within Ireland on all purchases over €150, we also endeavour to offer a Guarantee of the Lowest Price in the marketplace. All orders are dispatched within 24hrs of receipt and delivered within 2-3 working days.

Visit Website

Phone:

+353 14429958

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Renee Miller
Verified Buyer
“My entire experience with Juicers.ie was shockingly bad. I ordered a dehydrator and it arrived completely broken. I emailed immediately to return it, and they did not want to take it back. First they required me to film a video proving it was broken. Once I proved this, they asked me to go to the hardware store to buy fuses to try to repair it myself. I can not accept that a brand new item needs to be repaired upon arrival, so we emailed back and forth for weeks with me just trying to return the dehydrator. After I filed a dispute with my credit card company, juicers.ie decided that they would take it back, but they asked me to organize shipping! After several more days of discussions, they finally sent a shipping label and took the dehydrator back, but they insisted they would only refund my money if their technicians confirm it is actually broken... This was clear when it arrived, so finally, after approximately a month, they accepted the return and issued a refund. When the money was redeposited into my account there was a wire transfer fee of a couple of pounds charged to me. I am too exhausted at this point to fight over that, so in the end I am out several hours of time and a little bit of money and I do not have a dehydrator. FYI: The customer service reps I dealt with were named Julia and Hakan. If you find yourself in this situation, I recommend trying to avoid them if at all possible. Good luck.”
Helpful Report
Posted 2 years ago
Teresa O Brien
Verified Buyer
“I got a juicer only a few months ago and its not juicing some fruits and vegetables properly - they just turn to mush even though they are cut into small pieces, fed in slowly etc - the support email system is a joke - they say I have to pay to send it back to their service department as it must be the apples I use and they will check it with Granny Smith apples - so basically saying you should only use these apples - I got this at expense but wanted it for my health - DO NOT BUY FROM THEM”
Helpful Report
Posted 4 years ago
Mary Breen
Verified Buyer
“I purchased a dehydrator from juicers.ie on June 23. It did not work properly and I contacted juicers on July 3 about this. After several emails back and forth reminding them, they have still not collected the machine. I have missed the season to dehydrate and I want a refund but they are refusing to give me one. Appalling post-sale service - the worst I have ever encountered. I would not recommend buying anything from juicers.ie. I am sorry I did.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I wrote a review about a product on the 25th August but they never put it up on the site. I spent over €240 on a juicer and when I contacted their customer service about a replacement part they asked me for details about my juicer, including when I purchased it. I provided this and then was told to buy the replacement part on their site. I bought it and then found out a week later that this should have been covered under Samsons lengthy guarantee. I wrote to the customer service team again but they dismissed my query.”
Helpful Report
Posted 6 years ago
Alice Creavin
Verified Buyer
“Please avoid buying from this company. I received a broken Magimix and the customer service has been appalling. The Magimix has yet to be replaced a month later. Unbelievably poor service”
Helpful Report
Posted 3 years ago
Philip McLaughlin
Verified Buyer
“Avoid ordering from this company. This is a UK company not an Irish Company. I placed an order on the 7th of January and no details after numerous communications when i will receive my order. I own a large e commerce company so i am conscious of Brexit and Covid related backlogs. Before i placed the order wioth Juicies.ie i called their number and enquired if the stock was held in Ireland. I was told on 2 separate occasions that the goods were warehoused in Galway which was clearly incorrect information. After numerous calls and e mails i am still awaiting my order to be delivered and i ordered on the 7th of January. 2 e mails on the 31/01/2021 state that they are at the Irish border awaiting customs clearance. I never write reviews as i have been of the wrong side of customer reviews myself however after 3 weeks of no accurate updates i feel i have been left with no other option. Plain and simple buy elsewhere if you read this.”
Helpful Report
Posted 3 years ago
Tadeusz Klisowski
Verified Buyer
“Great products, good selection but poor customer service”
Helpful Report
Posted 4 years ago
Seb
Verified Buyer
“See all other negative reviews are due to poor customer service. Customer service is appalling when a product is faulty. They insisted that a video be sent in to show the fault instead of the goods being returned. They, after much emailing, then accepted that the item was faulty and now I have been told to send back the faulty item by courier stating exactly when the product will be delivered so that somebody is available to receive it. According to the Sales of Goods Act 1980, the purchaser should not have to pay for returning the item as they should not be at a loss. I have emailed them regarding this but have not got a reply. They refuse to take support calls by phone. BEWARE : If, as a customer you wish to return an item, you will be quoted the Sales of Goods Act 1980 and their terms and conditions. Also note that goods cannot be returned to the Dublin address on the website. They must be returned to Galway although I was first told that if I insist on returning a faulty item I must send it to England.”
Helpful Report
Posted 1 year ago
Jim Keating
Verified Buyer
“Still awaiting my return call for nearly a week.”
Helpful Report
Posted 6 years ago
We are unsure what return call you are waiting for? We request all customers wishing to return unused items during the cooling-off period to send an email to support@juicers.ie with their order details and they will receive reply within one working day.
Posted 6 years ago
Joan Dawson
Verified Buyer
“The Vitamix A2500 arrived quicker than the delivery time stated which was great and the blender whilst being expensive is the best I have used.”
Helpful Report
Posted 3 years ago
Margaret Chavez
Verified Buyer
“I place my order of the Vitamin from Juicers.ie and although there was a was around 10 days delay they did keep me informed. They explained the situation and that there where issues with getting goods from Vitamix directly. I did just get my item and it is perfect. Sometimes there are delays which are unavoidable and sometimes they are avoidable. I believe juicers.ie tried there best to minimise delays.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“No great, I was very disappointed with the juicer because I thought that it would be better quality, very flimsy.”
Helpful Report
Posted 4 years ago
Aiden Gannon
Verified Buyer
“no instructions with juicer,tried to call company on at least 3 occasions messages left no response and now this is my review/feel free to respond. many thanks”
Helpful Report
Posted 5 years ago
Conor O
Verified Buyer
“All good, except for one thing. I bought the wrong piece, my fault, has 30 days to return it and got an automatic message to say my 30 days were up and could no longer return the piece. Now, if you set up an automatic response system, it would be fair to set it up a week before the deadline to remind the customer that they need to send it back. It would be very easy to do. I feel the current system is set up to reduce the likelihood of a successful return.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Happy with the order. Blender arrived quickly and without a fault! Thanks.”
Helpful Report
Posted 2 years ago
Kelsey Fernandez
Verified Buyer
“Very happy with my vitamix which was promptly delivered and working great.”
Helpful Report
Posted 3 years ago
Virginia Parker
Verified Buyer
“Thank you for the quick delivery on the magimix. The item itself is great!”
Helpful Report
Posted 3 years ago
Emily Harrison
Verified Buyer
“5 Stars for juicers.ie Very happy with the service and delivery speed.”
Helpful Report
Posted 3 years ago
Sadie Hoyles
Verified Buyer
“Purchased the Magimix 5200xl and it is a wonderful bit of kit.”
Helpful Report
Posted 3 years ago
Robert
Verified Reviewer
“Just ordered replacement filters for the distiller I bought from them. Billed me on May 1st and 5 weeks later after numerous calls finally admitted they had no stock of what I ordered. Very poor.”
Helpful Report
Posted 4 years ago
Juicers.ie is rated 4.8 based on 432 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request