All good, except for one thing. I bought the wrong piece, my fault, has 30 days to return it and got an automatic message to say my 30 days were up and could no longer return the piece. Now, if you set up an automatic response system, it would be fair to set it up a week before the deadline to remind the customer that they need to send it back. It would be very easy to do. I feel the current system is set up to reduce the likelihood of a successful return.
6 years ago
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