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Joshua James Reviews

4.7 Rating 21,687 Reviews

96 %

of reviewers recommend Joshua James

Company Reviews

Product Reviews

4.7

Based on 21,687 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 7th February 2024

Natalie Richards

Joshua James 5 star review on 5th February 2024

Joshua James 5 star review on 27th November 2023

Joshua James 5 star review on 2nd November 2023

Pauline Wiggins

Joshua James 5 star review on 2nd November 2023

Pauline Wiggins

Joshua James 5 star review on 19th October 2023

Joshua James 5 star review on 28th August 2023

68

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased earrings for my granddaughter's birthday the garnet setting is really beautiful and just what I wanted, unfortunately, due to the appalling courier service the business uses they arrived too late to be given as a birthday present as they needed to be posted overseas, so will now be given as a Christmas present. I had intended to purchase a garnet necklace at a later date but due to this bad experience, I shall now buy from elsewhere.”

Posted 1 year ago

“Good choice of Nomination charms. Prompt delivery.”

Posted 1 year ago

“Ordered gifts for Christmas, even with delivery problems, delivered on time as instructed, will use and recommend to anyone, give them a go...”

Posted 1 year ago

“Bought bracelet and charm for my daughters Christmas”

Posted 1 year ago

“I bought thus as a birthday gift for my granddaughter, her birthday is in April..the charm seems lovely.”

Posted 1 year ago

“Easy order process lots of bargains if you are looking for one Quick delivery usually I had one item didn’t turn up in my Christmas order but I received a message after I contacted them and hopefully it should be here tomorrow so will now be a birthday present instead”

Posted 1 year ago

“First order which I was pleased with”

Posted 1 year ago

“I have purchased several items from your company and always had excellent service. Despite the postal strikes this year, item arrived in plenty of time, well wrapped, just as ordered. Will continue to use you. Thank you.”

Posted 1 year ago

“unfortunately, the postal strike held up my item, but the customer service at Joshua James was excellent.”

Posted 1 year ago

“Very good quick service.However I ordered 2 charms for both my granddaughters and was only given one gift package.When you are ordering the same 2 items please take note that they will not be for the same person.Tgank you.”

Posted 1 year ago

“Wrong item sent but Jade was brilliant. Sorted the problem and explained what I needed to do. Correct item sent same day.”

Posted 1 year ago

“Brilliant service and lots of choices to choose from”

Posted 1 year ago

“Easy to order and delivery was quick. Pleased with my order.”

Posted 1 year ago

“I ordered a nomination bracelet and charm which arrived very quickly and was pleased, But i wasn't told you needed the tool to make the bracelet i ordered one on the 23rd of November which i havent received yet and i am disappointed as it is a gift for my daughter on Friday and i will have to give it to her unwearable.”

Posted 1 year ago

“All ok. BUT I bought 3 nomination charms and they came with the little fold up boxes, one for each charm. But they only came with one nomination gift bag. This was disappointing as I wanted to give as 3 individual gifts. I think they should provide one per charm”

Posted 1 year ago

“Nice selection and good prices but too little size info”

Posted 1 year ago

“To me the item is very small - in fact if I did not know it was a Robin, I would find it hard to recognise it as such! I am not a fan but this was a Christmas gift chosen by my daughter, and I am sure she will love it.”

Posted 1 year ago

“Ordered 4 charms, were delivered within the week no problem”

Posted 1 year ago

“Quick and efficient delivery. No instructions with nominationtool. Unable to use it. Not sure if I'm missing something obvious but not able to attach the charm to my bracelet.”

Posted 1 year ago

Hello, Thank you so much for your review. We are sorry to hear you are struggling with your charm tool. I will link you to a very useful video create by Nomination which will hopefully help you - https://www.youtube.com/watch?v=jxXdzkh117U Kind regards, The JJ team x

Posted 1 year ago

“Lovely gift , fully wrapped beautiful , arrived within time frame”

Posted 1 year ago

Hello Carol, Thank you very much for your review. We are so pleased to hear you are happy with your packaging. Kind regards, The JJ team x

Posted 1 year ago

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Joshua James is rated 4.7 based on 21,687 reviews