Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,684 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,684 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 7th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the nomination bracelet but did find it very fiddly inserting the charms. I wish I had known there’s a tool to help do it. The bracelet is pretty and the selection of charms is great and they are reasonably priced.”

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Posted 1 year ago

“Lovely charms :)”

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Posted 1 year ago

“Pleased with single stoned birth month earring .”

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Posted 1 year ago

Hello Susan, Thank you for your review. We are pleased to hear you are happy with your earrings. Kind regards, The JJ team x

Posted 1 year ago

“Nomination bracelet and charms bought for our granddaughter’s birthday and has been worn continually since”

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Posted 1 year ago

Hello Judy, Thank you very much for this review. We are so pleased to hear your granddaughter loves her gift. Kind regards, The JJ team x

Posted 1 year ago

“Purchased a nomination charm, rose gold diamanté shoe although a little on the small side it’s a lovely charm when on the bracelet, arrived safe no problems with the delivery.”

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Posted 1 year ago

Hello Andrew, Thank you very much for this review. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 1 year ago

“Very helpful and quick service 👍”

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Posted 1 year ago

“Unfortunately the jewellery online had no measurements. It just mentioned child bracelet. I would have liked it to be a bit bigger, it's tight for an average 9 year old and her wrist is quite small already.”

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Posted 1 year ago

Hello, Thank you very much for the review. We are sorry the bracelet is not the size you hoped for. If you need any assistance with this please do not hesitate to contact us. Kind regards, The JJ team x

Posted 1 year ago

“Free shipping, product conforms to the description and picture”

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Posted 1 year ago

Hello Brice, Thank you very much for taking the time to leave us this review. Kind regards, The JJ team x

Posted 1 year ago

“L'excellent service à la clientèle est la clé du succès et de la popularité de ce magasin. Un service très attentif et courtois, une excellente gamme de produits et des prix raisonnables.”

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Posted 1 year ago

Hello Henry, Thank you so much for the lovely 5-star review!! We really appreciate it. Kind regards, The JJ team x

Posted 1 year ago

“Very happy”

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Posted 1 year ago

Hello Brian, We are so pleased to hear you are happy with your order. Thank you for the review. Kind regards, The JJ team x

Posted 1 year ago

“It was a bit narrow I don’t think it will last long”

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Posted 1 year ago

Hello Vicki, Thank you for contacting us. We are very sorry you are not happy with your bracelet. If there are any issues, please do not hesitate to contact us. Kind regards, The JJ team x

Posted 1 year ago

“quite speedy delivery and had no stress with ordering the item.”

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Posted 1 year ago

Hello Katrina, Thank you so much for the review. We are so happy to hear your order was delivered quickly for you. Kind regards, The JJ team x

Posted 1 year ago

“I would have given 5 stars but my beautiful bracelet broke after 2 weeks of wearing. However it was promptly replaced so here’s hoping this one is fine. Lovely, easy website to use, great prices and excellent customer service. Would definitely recommend and I will use again.”

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Posted 1 year ago

Hello Lynn, Thank you so much for taking the time to share your experience with us. We are so very sorry your first bracelet broke but so glad you got it sorted quickly! Kind regards, The JJ team x

Posted 1 year ago

“The only reason I returned the earrings was because of the packaging. I opted for something with prettier gift box and which stated sterling silver on the inside of the box. The earrings themselves were beautiful.”

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Posted 2 years ago

Hello, We are very sorry to hear you didn't like the packaging for your earrings. We hope you loved the other pair of earrings just as much :). Kind regards, The JJ team x

Posted 1 year ago

“I don't have a issue with the item I bought.i paid extra to get the item quicker for my daughters bday.it arrived 3 days after,same as it would with free postage.”

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Posted 2 years ago

Hello David, Thank you so much for sharing your experience with us. We are very sorry to hear your delivery took slightly longer. As it was sent with Royal Mail first class we can not guarantee next day delivery so we do apologise for this. Kind regards, The JJ team x

Posted 1 year ago

“Nomination quality product bought as a gift. Order was confirmed by email, shipping confirmed the day after ordering (I ordered after hours) and delivered the following day by 1st class post (£1.99 - standard delivery was free) Reliable seller, will use again”

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Posted 2 years ago

Hello Paul, Thank you so much for taking the time to leave us this lovely review and for sharing your experience with us. Kind regards, The JJ team x

Posted 2 years ago

“Everything was fine delivery etc the only thing I could not find on the Web Site was the tool to help insert the new link because I lost mine. I found it a bit difficult but did it.”

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Posted 2 years ago

Hello David, Thank you so much for this lovely review! I am very sorry you could not find the charm tool. I have linked this below for you - https://www.joshuajamesjewellery.co.uk/nomination-charm-tool-p4041 Kind regards, The JJ team x

Posted 2 years ago

“Bought as a birthday gift, recipient loved it”

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Posted 2 years ago

“excellent service and prompt posting”

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Posted 2 years ago

“Was disappointed with the daisy charm I bought as on the picture the stone was yellow and when it came it was clear, I would not have bought it had I known”

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Posted 2 years ago

Joshua James is rated 4.7 based on 21,684 reviews