Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,635 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and great service. Love your stuff and it does not break the bank.”

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Posted 10 years ago

“As I haven't received item yet, I at present cannot leave feedback”

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Posted 10 years ago

“I was very dissatisfied with my purchase, as the pearl earrings were a different colour to the necklace , have returned them for a refund .”

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Posted 10 years ago

“I was very dissatisfied with my purchase, as the pearl earrings were a different colour to the necklace , have returned them for a refund .”

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Posted 10 years ago

“Excellent customer service, the staff are really helpful and will go out of their way to help you.”

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Posted 10 years ago

“Super product,impressive packaging, fair price Very good company”

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Posted 10 years ago

“Easy to order, quick delivery, good quality products. Cant comment on customer service when it comes to returning goods yet as I have not done so”

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Posted 11 years ago

“dispatches dealt with very quickly”

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Posted 11 years ago

“I love my earings,they are beautiful,as expected.”

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Posted 11 years ago

“Bought a lovely delicate bracelet for a friend's birthday. She is very pleased.”

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Posted 11 years ago

“I only ordered my items on Sunday & I had them in my house in Ireland in less than 5 days. Great service”

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Posted 11 years ago

“cannot really comment yet as item as item has not been delivered. Might be better to send this survey after delivery?”

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Posted 11 years ago

“Excellent service. Super fast delivery. Stunning good quality items. Overall very impressed.”

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Posted 11 years ago

“Thank you so much for my beautiful parcel. I ordered 7 earrings from you for my bridesmaids as I get married next month! They came within 48 hours and they were gift wrapped beautifully. Thank you so much for taking a bit of stress away from me. Xxx”

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Posted 11 years ago

“Item beautiful. Very quick delivery. Customer service very helpful on the phone.”

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Posted 11 years ago

“Good and quick service no problems at all”

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Posted 11 years ago

“excellent service and a lovely product”

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Posted 11 years ago

“Beautiful earrings”

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Posted 11 years ago

“I managed to lose an earring out of a set that I bought which consisted of earrings, bracelet & necklace that I had bought last year. I was desperate to find another set (as it was my wedding jewellery & I loved it) that I went to a couple of Debenhams stores to see if I could find another but couldn't so called Jon Richards directly. Jordan was super helpful & managed to find me a set as they had been discontinued. I am so grateful to her for this as I really love the set & of course it now has sentimental value! I also received it very quickly so overall very happy with Jon Richard & Jordan's service.”

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Posted 11 years ago

“I have a lot of jewellery from Jon Richard & Simply Silver & love every piece. My new purchase, a rose gold ring is lovely & is my new favourite thing.”

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Posted 11 years ago

Jon Richard is rated 4.4 based on 5,635 reviews